Inside Retail

NOVEMBER 28, 2022

The immediacy of fresh content, the pressure of influencers, the ease of purchase and the propensity to share opinions on everything makes social commerce a high risk/ high reward space. Worse still, social commerce customers are highly likely to share opinions on their social media accounts, posing further threats to retailers’ reputations.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Inside Retail

JULY 13, 2021

The post Opinion: Is the pandemic pet boom sustainable? It’s clear that retailers are stepping up to offer products and services to suit consumers and their furry friends. This should see pet supplies sales value continue to grow in the near to medium term, even as volume growth may slow. appeared first on Inside Retail.

Consumer 246

Consumer ATS 246

Inside Retail

MAY 18, 2022

The post Opinion: Our customers will vote on climate action with their wallets appeared first on Inside Retail. Regardless of the outcome on 21 May, as businesses, we know our customers and future team members will vote for change with their feet and with their wallets. The question is, ‘is your business ready?’.

Fast Fashion 246

Fast Fashion Consumer Accounting Fashion 246

Inside Retail

AUGUST 15, 2021

The post Opinion: Don’t make your returns problem an experience problem appeared first on Inside Retail. Returns contain an important message about your relationship with your customers and how they are experiencing your brand. Listening to this message can build loyalty and unlock lifetime customer value.

Returns 246

Returns Home Furnishings Customer Experience Fashion 246

Retail Wire

DECEMBER 27, 2022

Mr. Insana is of the opinion that further interest rate hikes by the Fed would be a mistake and that seemingly intractable problems like rising labor costs should be mitigated through immigration reform and the application of technology.

100

100

Inside Retail

SEPTEMBER 12, 2022

The post Opinion: There’s more to value than low prices appeared first on Inside Retail. Recognise and reveal the inherent merits of your brand, offer, and products…then package and promote them in interesting ways. And remember the origins of the word value: be strong, be worth.

Supermarket 130

Supermarket Promotions Consumer ATS 130

Inside Retail

JUNE 6, 2021

I’m of the opinion that big-box stores could do with a tech upgrade, so long as it’s not tech for tech’s sake. The post Opinion: Do we need smarter big box stores? There’s nothing better than walking into Dan Murphy’s and being handed your order the second you enter the store. appeared first on Inside Retail.

Kiosk 147

Kiosk Promotions Location Shopping 147

Inside Retail

SEPTEMBER 11, 2021

The post Opinion: Say hello to the new face of beauty retail appeared first on Inside Retail. Beauty experiences post-pandemic must be experiences that matter, that constantly strive for uniqueness, that are inclusive, accessible and representative of all – and will be driven first-and foremost by the needs of the consumer.

Beauty and Health 246

Beauty and Health Customer Experience Consumer Promotions 246

Inside Retail

MAY 10, 2022

The post Opinion: Is personalisation the new loyalty program? That might sound like a utopian future but it’s within the realms of possibility for all businesses in the near future, not just those at the cutting edge. appeared first on Inside Retail.

Advertising 130

Advertising Consumer Planning Returns 130

Inside Retail

DECEMBER 13, 2022

The post Opinion: Why 2023 could be a solid year for retail appeared first on Inside Retail. If you can factor in any variables, including interest rates, inflation and higher costs for doing business, you can chart a successful course.

Consumer 130

Consumer Promotions Marketing ATS 130

Inside Retail

AUGUST 28, 2022

The post Opinion: Talk is cheap in a jobs and skills crisis appeared first on Inside Retail. It looks good on paper and we’re encouraged by the level of consultation so far, with numerous ministers holding pre-event roundtables with key industry groups.

Payment Services 130

Payment Services Returns Management Consumer 130

Inside Retail

SEPTEMBER 5, 2021

The post Opinion: How Aussie brands have shown disruptors how to adapt in a pandemic appeared first on Inside Retail. As Australians in lockdown will attest, the need to adapt is far from over. Retailers that continue to rise to this challenge will be remembered in the minds of consumers long after we emerge from this health crisis.

Outdoor 243

Outdoor Consumer Fashion ATS 243

Inside Retail

SEPTEMBER 7, 2021

The post Opinion: Australia Post’s temporary freeze is a warning of things to come appeared first on Inside Retail. It is time to seek new, innovative ways to deliver, without being fully dependent on large-scale delivery partners to carry the load because this isn’t a one-off, and the pause is by no means a permanent fix.

Consumer 246

Consumer Location Returns Planning 246

Inside Retail

NOVEMBER 21, 2022

The post Opinion: It’s time to make stores inclusive for neurodiverse customers appeared first on Inside Retail. The ability for retailers to offer inclusive experiences through their range, store layout and service proposition (e.g.

Customer Experience 130

Customer Experience Store Layout Shopping Fashion 130

Inside Retail

AUGUST 4, 2022

Original link The post Opinion: Why exclusivity is the future of retail appeared first on Inside Retail. By removing barriers to purchase, and creating a sense of loyalty and excitement around your brand through exclusive experiences, you’ll be on your way to building a sustainable business that thrives in an evolving retail landscape.

Consumer 130

Consumer Shopping Marketing Location 130

Inside Retail

APRIL 26, 2022

The post Opinion: Are anti-body editing initiatives only skin-deep? We should focus on the problem, instead of just chasing the symptoms and offering solutions to limit and reduce them. At least Ogilvy could focus on limiting the triggers of the feelings that lead to body editing and body image issues, by targeting social media trolls.

Advertising 130

Advertising Promotions Planning ATS 130

Inside Retail

SEPTEMBER 16, 2021

The post Opinion: Can a chatbot generate brand love? And it helps even more if the bot can hand the workload off effectively to a living, breathing person at the appropriate stage of the process. appeared first on Inside Retail.

Customer Experience 130

Customer Experience Fulfillment Fashion Marketing 130

Inside Retail

JUNE 7, 2022

The post Opinion: Earth-friendly brands say green is ‘so yesterday’ appeared first on Inside Retail. With that, it’s going to become harder for brands joining this growing chorus to differentiate. Finding a unique take on these design principles is a great place to start.

Supermarket 130

Supermarket Fashion Consumer ATS 130

Inside Retail

AUGUST 9, 2022

The post Opinion: Three ways to reconnect a hybrid workforce appeared first on Inside Retail.

Fulfillment 130

Fulfillment Returns Location ATS 130

Inside Retail

MAY 16, 2021

The post Opinion: Why retailers need to start measuring trust appeared first on Inside Retail. This might mean that retailers will soon seek to employ trust designers or trust architects, or like some global tech companies, even consider establishing a Chief Trust Officer to oversee the organisation’s trust strategy.

Supermarket 147

Supermarket Shopping Management Returns 147

Inside Retail

MARCH 20, 2022

The post Opinion: Brands struggle to find purposeful responses to the Ukraine war appeared first on Inside Retail. With more than 3 million refugees so far, brands’ response to the war in Ukraine has great potential to be more productive, efficient, and effective.

Advertising 147

Advertising Marketing Management ATS 147

Inside Retail

JUNE 7, 2021

The post Opinion: Yes, retailers need an app, but they also need a strategy appeared first on Inside Retail.

Social Commerce 245

Social Commerce Consumer Promotions Customer Experience 245

Inside Retail

AUGUST 2, 2022

The post Opinion: What if Coles had acquired Dan Murphy’s instead of Woolies? However, if Cain improves the performance of the liquor division, there is a lot of upside for Coles Group and perhaps a chance to put to bed the regret of an opportunity lost to a competitor 24 years ago. appeared first on Inside Retail.

Supermarket 130

Supermarket Marketing Management ATS 130

Inside Retail

JUNE 14, 2022

The post Opinion: Flying the rainbow flag needs to go beyond Pride month appeared first on Inside Retail. Social impact moves should be seen as a brand extension. But instead of extending your brand offerings into new categories, you’re extending your positioning and brand image.

Advertising 130

Advertising Consumer Marketing Planning 130

Inside Retail

JUNE 23, 2022

The post Opinion: Can eating a chocolate bar actually help end child labour? As consumers demand more action, empty promises will do more harm than good. The wider context around the category the brand sits in; fashion brands can acknowledge the harm of fast fashion if they are doing something to address it.

Fast Fashion 130

Fast Fashion Fashion Outdoor Consumer 130

Inside Retail

MAY 10, 2022

The post Opinion: Why it’s time to go boldly where retail has gone before appeared first on Inside Retail. Spectacle and surprises are rare in retail, yet this is such a fundamental human drive. Practicality has its place but there’s also a massive opportunity right now for retailers to get bold. And I, for one, would love to see that.

Department Stores 130

Department Stores Shopping Fashion Location 130

Inside Retail

APRIL 29, 2021

The post Opinion: Retailers, stop making good causes all about you appeared first on Inside Retail. The good news is that any retailer who is prepared to act with care, compassion and commitment will ultimately be making a genuine, positive change in the world – no matter how challenging it might be to get there.

Advertising 147

Advertising Promotions Marketing ATS 147

Inside Retail

MAY 11, 2021

The post Opinion: Is it time for the return of homemaker centres? And the strategy seems to be working, with the trust upgrading its full-year earnings guidance off the back of increased foot traffic at stores. Covid has done plenty to get people online shopping, but all this suggests there’s life in the old homemaker centre yet.

Returns 130

Returns Payment Services Shopping Planning 130

Inside Retail

FEBRUARY 8, 2022

The post Opinion: Should you run a business before you run a country? As long as our governments are run by career politicians, this is the way things will go. appeared first on Inside Retail.

Accounting 130

Accounting Promotions Management ATS 130

Inside Retail

OCTOBER 11, 2021

The post Opinion: Consumers’ screen times gives shopping centres a headache appeared first on Inside Retail.

Shopping 130

Shopping Consumer Accounting Department Stores 130

Inside Retail

JULY 18, 2021

The post Opinion: Here are the pros and cons of Wesfarmers’ API bid appeared first on Inside Retail. For Wesfarmers, the purchase of API only makes sense as a platform for further acquisitions that would provide operational scale.

Beauty and Health 130

Beauty and Health Wholesale Supermarket Marketing 130

Inside Retail

OCTOBER 13, 2021

The post Opinion: Do consumers really shop in the name of love? If you become the legitimate best option in your category, you may not need to be loved, or you may even find you end up being loved as a result. 1 The article is titled “Brand Love” and the lead author was Rajeev Batra. appeared first on Inside Retail.

Consumer 130

Consumer Shopping Marketing Advertising 130

Inside Retail

SEPTEMBER 6, 2022

The post Opinion: Why the time is right for the ARA and NRA to revisit a merger appeared first on Inside Retail.

Grocer 130

Grocer Management ATS 130

Inside Retail

DECEMBER 7, 2021

The post Opinion: Bangkok mall operators must put on a welcoming smile, not a mask appeared first on Inside Retail. Fortunately for them, the demand for social interaction and the eventual return of mass tourism gives malls a second chance.

Shopping 130

Shopping Returns Promotions Management 130

Inside Retail

JANUARY 4, 2022

The post Opinion: Why retail needs to be elevated from a job to a career appeared first on Inside Retail.

Returns 130

Returns Fulfillment Shopping Management 130

Inside Retail

NOVEMBER 15, 2021

The post Opinion: How retail can transform to reach net zero appeared first on Inside Retail.

Fashion 130

Fashion Consumer Promotions Marketing 130

Tokinomo

JANUARY 8, 2024

In this first Weekly Snacks edition for 2024 we’ll show you the best ads and campaigns at the moment, retail trends and technology to keep an eye on, and opinions from experts that will help you. Happy New Year!

Inventory Management 198

Inventory Management Management Retail Trends ATS 198