Retail TouchPoints

AUGUST 23, 2021

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. As retailers plan for the future, getting and keeping the flexibility needed for retail success will require mobile-only strategies. ” What’s Next?

Payment Services 264

Payment Services Location Customer Experience Management 264

Inside Retail

MARCH 25, 2024

Using Shopify POS, store associates can serve customers and accept payments at a traditional checkout counter with POS Terminalor on the shop floor using the brand-new mobile device, POS Go. The report stresses the importance of a versatile POS system that offers both countertop and mobile configurations.

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

JUNE 16, 2022

Bluecore has launched Bluecore Mobile, a tool designed to replace blast messaging with personalized communications on mobile devices. Bluecore Mobile aims to help retailers offer consistent, personal experiences to their customers through mobile devices, similar to how they interact with brands elsewhere.

Management 262

Management Marketing 262

Inside Retail

APRIL 17, 2024

The emergence of connected television With gamers engaging with their connected devices for more than two hours a day, Tayson mentioned that connected television (CTV) is becoming a highly strategic channel for developers, studios and marketers to grow their mobile gaming apps. One should embrace new platforms, and not fear them.

Marketing 130

Marketing Advertising Social Commerce ATS 130

Retail TouchPoints

OCTOBER 17, 2023

The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences. The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind.

Point of Sale 238

Point of Sale Promotions Checkout Consumer 238

Retail Wire

MARCH 16, 2023

T-Mobile plans to acquire Ka’ena Corporation and its subsidiaries, including Mint Mobile, in a deal valued up to $1.35 Mint Mobile has gained popularity in recent years by positioning itself as a cheaper alternative to other wireless plans.

Planning 130

Planning 130

Retail TouchPoints

JULY 19, 2023

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

Customer Experience 227

Customer Experience Checkout Wholesale Accessories 227

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Because there are a lot of mobile devices that you’ll see in other stores and they’re behind a cabinet or locked in a drawer.”

Payment Services 236

Payment Services Accessories Point of Sale Store Operations 236

Retail Wire

NOVEMBER 30, 2023

Starbucks is adding a new internal feature that can be used to halt mobile orders.

264

264

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. Mobile Retailing Requires a ‘Mindset Shift’.

Fast Fashion 261

Fast Fashion Fashion Shipping Marketing 261

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets.

Customer Experience 281

Customer Experience Accessories Apparel Consumer 281

Retail Wire

MARCH 26, 2024

T-Mobile is offering a sweet deal just in time for MLB's opening day: a free year-long subscription to MLB.TV.

130

130

Retail TouchPoints

JANUARY 20, 2022

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes.

Marketing 277

Marketing Consumer 277

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

Shopping 273

Shopping Returns Location Point of Sale 273

Retail TouchPoints

SEPTEMBER 16, 2022

The offering can help retailers and brands seamlessly tell their brand story while increasing conversions and gathering customer insight through mobile browser, mid-article or stand-alone video. These ads can enable brands to build ecommerce campaigns on AdAdapted’s Shopping List Marketing mobile ad platform.

Consumer 271

Consumer Marketing Shopping 271

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. “By

Jewelry 271

Jewelry Inventory Management Promotions Customer Experience 271

Retail TouchPoints

MARCH 25, 2022

over its mobile Express Pay shopping app. The Scan & Go technology was introduced to afford an easier shopping experience to customers through scanning and bagging items as they shop, eventually checking out and paying with their mobile devices. Walmart Inc. has filed a lawsuit against BJ’s Wholesale Club Holdings Inc.

Checkout 291

Checkout Wholesale Shopping Consumer 291

Retail TouchPoints

AUGUST 4, 2023

Convenience retailer Kum & Go has debuted a new mobile app touting personalized features along with its new “&Rewards” loyalty program. The new app will display information relevant to each customer, including shopping recommendations based on past activity and the ability to designate a favorite Kum & Go location.

Location 229

Location Shopping Customer Experience ATS 229

Retail Wire

JANUARY 26, 2024

T-Mobile reports an average quarter yet remains optimistic about its future growth and its partnership with SpaceX.

162

162

Retail Gazette

APRIL 7, 2024

A major Currys shareholder has urged the firm to sell its mobile phones division in the wake of two failed takeover attempts for the electricals retailer. stake in the retailer, wants Currys to sell ID Mobile, a subsidiary that sells monthly phone contracts and is valued at around £350 million, according to The Sunday Times.

Management 110

Management ATS 110

Retail TouchPoints

AUGUST 16, 2023

7-Eleven has upgraded its mobile app with simplified login and registration, a centralized deals and rewards area for 7Rewards loyalty members and improved in-app shopping and delivery experiences via 7NOW Delivery.

Shopping 224

Shopping Apparel Customer Experience Management 224

Retail TouchPoints

MARCH 30, 2023

Mobile Media Labs solutions are designed to help retail marketers connect with publishers looking to monetize their traffic in order to help retailers acquire new customers despite strained budgets.

Retail Marketing 232

Retail Marketing Marketing Advertising Returns 232

Retail TouchPoints

AUGUST 17, 2023

Petco also has updated its mobile app to include a streamlined, centralized profile for pets’ wellness needs, including nutrition, vaccinations and grooming appointment reminders. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

Payment Services 246

Payment Services Planning Consumer Shopping 246

Retail TouchPoints

NOVEMBER 16, 2023

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations.

Shopping 162

Shopping Store Operations Customer Experience Marketing 162

Retail TouchPoints

NOVEMBER 2, 2021

Enter: mobile marketing. Comprehensive mobile marketing for today’s world involves a digital, omnichannel marketing strategy that reaches consumers on their smartphones, smart watches, tablets and other mobile devices. Map Customer Journeys for Data-Driven Mobile Marketing. Key Takeaways.

Point of Sale 298

Point of Sale Marketing Customer Experience Promotions 298

Inside Retail

APRIL 25, 2021

The units will accept used batteries, as well as mobile phones, in an effort to bump up Australia’s rate of battery recycling – which currently sits at around 10 per cent, lagging behind other developed nations. The post Woolworths to recycle batteries, mobile phones appeared first on Inside Retail.

Supermarket 290

Supermarket Consumer Shopping ATS 290

Retail TouchPoints

JUNE 16, 2022

The mobile devices support communications throughout the entire store and in the parking lots, via both text messaging and walkie-talkie communications. They also feature more efficient app speeds than other mobile devices. hdPhones are being rolled out to approximately 100 stores per week, with plans to equip all U.S.

Customer Experience 279

Customer Experience Location Planning Management 279

Inside Retail

JANUARY 9, 2023

Cosmetics giant L’Oreal has unveiled a new handheld, ultra-precise motorised makeup applicator designed for people with limited mobility. The post L’Oreal launches make-up applicator for people with limited mobility appeared first on Inside Retail.

Fulfillment 246

Fulfillment ATS 246

Retail Wire

JANUARY 4, 2024

T-Mobile announced that starting on Jan. 24, its Go5G Next plan is getting even more exciting with the addition of Hulu (with ads).

Planning 130

Planning 130

Retail Wire

MAY 2, 2024

The deal is worth upwards of $1.35 billion.

130

130

Retail TouchPoints

AUGUST 2, 2022

The new relationship is part of the retailer’s digital transformation, aimed at turning the 70-year-old company into a “modern mobile retailer.” The new Yelloh delivery trucks will keep the company’s signature yellow but feature an updated name and branding.

Customer Experience 282

Customer Experience Consumer ATS Fulfillment 282

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. A Normalization of Mobile-IoT Connected Experiences.

Customer Experience 306

Customer Experience Consumer Management 306

Retail TouchPoints

OCTOBER 13, 2022

and UK to share their carts from the mobile app with a buying party, such as a parent or guardian, who can complete the purchase. Shoppers who use the Hollister mobile app can add products to their carts and select the Share2Pay option when they are finished browsing. Hollister Co.

Shopping 239

Shopping ATS Marketing 239

Inside Retail

JUNE 1, 2023

However, according to omnichannel tech firm New Store, only 33 per cent of retail businesses operate their own mobile app. However, some brands are successfully integrating dedicated mobile apps into their ecosystem. The post “So much demand”: Why Country Road Group is investing in mobile apps appeared first on Inside Retail.

Accounting 147

Accounting Shopping Consumer Accessories 147

Retail TouchPoints

APRIL 30, 2021

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. The app has 5 million active mobile users, representing billions of fuel gallons and hundreds of millions of dollars of convenience retail spend.

Promotions 279

Promotions Planning Consumer Management 279

Retail TouchPoints

DECEMBER 3, 2020

7-Eleven has launched an app-based mobile wallet that will enable contactless payment at participating U.S. Funds in the wallet can be used to pay for mobile checkout and purchases made for 7-Eleven’s fuel loyalty program in addition to standard transactions. “7-Eleven

Checkout 207

Checkout Shopping ATS 207