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Zalora, Shopback and BridgerPay: Revolutionising the customer payment experience

Inside Retail

From a retailer/merchant perspective, Zalora has seen a huge increase in BNPL demand year-on-year. The idea was not to encourage customers to split payments, but to make sure they were able to get the essentials upfront.” Download the latest report on how to improve your payment processing and increase your revenue.

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Amazon and Shopify Bring ‘Buy with Prime’ to Merchants with New App

Retail TouchPoints

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%.

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PayPal Offloads Happy Returns to UPS

Retail TouchPoints

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. of retail purchases (both online and in-store) were returned last year.

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Affirm Expands into Post-Purchase with $300M Acquisition of Returnly

Retail TouchPoints

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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Why Payment Orchestration is the key to international merchant growth

A1 Retail

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. Consumers also became more open to experimenting with new payment methods, with many consumers saying they tried out a BNPL service last year. Creating backend efficiencies.