Retail TouchPoints

JULY 9, 2025

Meta has purchased a 3% stake in eyewear manufacturer EssilorLuxottica for approximately $3.5 billion , according to Business of Fashion , quoting people familiar with the matter.

Fashion 162

Fashion Planning Merchandise Store Store Operations 162

Retail TouchPoints

SEPTEMBER 15, 2023

Jamie Nordstrom previously served as the company’s Chief Stores Officer and brings more than 28 years of experience to his new position as Chief Merchandiser. Nordstrom has held leadership positions across several areas of the business, including merchandising, store operations, Nordstrom.com and NordstromRack.com.

Merchandise Store 264

Merchandise Store Promotions Store Operations Management 264

Retail TouchPoints

APRIL 3, 2024

JWO’s reliance on computer vision and RFID to track which items each customer has chosen makes it more feasible in smaller selling spaces, such as convenience stores , fan merchandise stores in stadiums and even hospital gift shops.

Merchandise Store 296

Merchandise Store Checkout Supermarket Shopping 296

Retail Dive

JUNE 21, 2024

The retailer also announced the appointment of six others to leadership roles in merchandising, store operations and asset protection.

Merchandise Store 111

Merchandise Store Marketing Store Operations 111

Retail TouchPoints

APRIL 10, 2023

The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. OSHA’s investigation in Columbus, Ga. found Dollar General’s Victory Drive location also exposed workers to fire and entrapment hazards by locking an emergency exit door.

Merchandise Store 260

Merchandise Store Location Accounting Customer Experience 260

Retail TouchPoints

JUNE 16, 2020

Some of the key findings in the NRF data include: Clothing and accessory stores were up 188%. unadjusted year-over-year; Online and other non-store sales were up 9%. unadjusted year-over-year; General merchandise stores were up 6%. unadjusted year-over-year; and Grocery and beverage stores were up 2%.

Merchandise Store 218

Merchandise Store Returns Accessories Consumer 218

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Online Retail Forecast, 2024 to 2029. The research and technology firm projects that online U.S. retail sales will increase from $1.2 trillion in 2024 to $1.8 this year to 29.3% in 2029.

Consumer 284

Consumer Apparel Accounting Marketing 284

Retail TouchPoints

SEPTEMBER 25, 2023

This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working.

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

JANUARY 20, 2021

Picture yourself walking into a mattress store. Your hips and back hurt from your sagging mattress. You’re tired, you’re irritable — and you are in desperate need of a sleep solution. You’ve spent countless hours doing research online, most of it during those sleepless nights, but couldn’t decide whose claims to believe.

Customer Experience 298

Customer Experience Fulfillment Consumer Marketing 298

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

Department Stores 290

Department Stores Shopping Merchandise Store Store Operations 290

Retail TouchPoints

JANUARY 16, 2023

On the highly visible end, the panel was all female (Cornell excepted) and featured two Black women, and that’s a reflection of Target’s internal structure: “ One-third of Target’s Board of Directors is women, half of our leadership team are women and over half of our stores are led by females,” said Cornell.

Planning 290

Planning Management Merchandise Store Store Operations 290

Retail TouchPoints

OCTOBER 27, 2022

enter new geographies and develop its store and inventory management software application suite, StoreOS. Trigo’s solution is designed to help supermarkets create a “digital twin” of the store using feeds from ceiling-mounted cameras and shelf sensors.

Checkout 289

Checkout Inventory Management Supermarket Finance 289

Retail TouchPoints

OCTOBER 14, 2020

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner.

Marketing 279

Marketing Grocer Location Fulfillment 279

Retail TouchPoints

MARCH 14, 2024

stores in 2024 as it seeks to streamline its operations. The footwear retailer, which currently operates 41 stores in the U.S Allbirds will close 10 to 15 underperforming U.S. and two in Canada, saw its net revenue decrease 14.7% , to $254.1 million , in 2023 compared to 2022. million this year, up from a $101.4

Planning 278

Planning Marketing Consumer Merchandise Store 278

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The effort will build on Casey’s previous multi-year plan, which included building 350 stores between 2020 and 2023.

Planning 277

Planning Location Merchandise Store Store Operations 277

Retail TouchPoints

JANUARY 11, 2024

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. 13 to 16, 2024.

ATS 275

ATS Wholesale Inventory Management Fashion 275

Retail TouchPoints

MAY 9, 2024

Bankruptcy Court for the District of New Jersey and plans to close all of its 42 stores across 16 states. The privately owned family business, long known as a premiere music retailer, is exploring options that could include selling its ecommerce operations and related IP as well as its “Samson” wholesale business.

Wholesale 275

Wholesale Planning Merchandise Store Store Operations 275

Retail TouchPoints

APRIL 8, 2024

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media reports and a LinkedIn blog post by Boisson founder Nicholas Bodkins. The non-alcoholic (NA) beverage brand plans to continue operating as a wholesaler and a DTC ecommerce retailer.

Wholesale 264

Wholesale Fulfillment Planning Location 264

Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning.

Checkout 264

Checkout Planning Customer Experience Management 264

Retail TouchPoints

SEPTEMBER 1, 2023

In strong economic times, smaller, newer brands — otherwise known as emerging or up-and-coming brands — have one thing in common: access to capital. This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands.

Marketing 264

Marketing Consumer Fulfillment Accounting 264

Retail TouchPoints

MARCH 18, 2024

The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing.

Finance 263

Finance Planning Merchandise Store Store Operations 263

Retail TouchPoints

MAY 18, 2023

Walmart and T a rget both navigated the uncertain currents of first fiscal quarter of 2023, but their differing results point to still more turmoil ahead. Walmart reported a 7.6% sales increase for its Q1 2024, which ended April 30, and raised its full-year guidance to 3.5% in response. Target saw just 0.5%

Fulfillment 261

Fulfillment Advertising Consumer Management 261

Retail TouchPoints

MAY 13, 2024

Ted Baker Canada, which controls business operations for Ted Baker in Canada, Ted Baker Ltd. and Brooks Brothers and Lucky Brands in Canada, has begun store closing sales across select locations. in the U.S.,

Apparel 261

Apparel Fashion Location Management 261

Retail Focus

FEBRUARY 21, 2024

“To engage in the program, participating brands must meet relevant program prerequisites, which vary based on the retail space and store type,” Estée Lauder said. New stores will be evaluated on a point-based scoring system, with each individual location evaluated based on various sustainability efforts across retail design and operations.

Shopping 163

Shopping Visual Merchandising Returns Supermarket 163

Retail TouchPoints

SEPTEMBER 1, 2023

In strong economic times, smaller, newer brands — otherwise known as emerging or up-and-coming brands — have one thing in common: access to capital. This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands.

Marketing 247

Marketing Consumer Fulfillment Accounting 247

Retail TouchPoints

APRIL 10, 2023

Bankruptcy Court in Maryland and plans to close all 39 stores in Maryland, Virginia and the District of Columbia. Shoe City has filed for Chapter 11 protection in the U.S. According to the bankruptcy filing , the retailer owes approximately $16 million , mostly trade vendor debt. million , and Timberland , owed $1.4 million.

Planning 242

Planning Accessories Apparel Merchandise Store 242

Retail TouchPoints

FEBRUARY 1, 2024

stores, giving the company more individual points of produce distribution than any other mass retailer or grocer in the country. Dollar General (DG) now offers fresh produce in more than 5,000 U.S.

Grocer 242

Grocer Management Consumer Merchandise Store 242

Mass Relators

NOVEMBER 29, 2021

He quickly advanced through the larger Raley’s organization from roles in store to becoming a district leader to leading the remote market in New Mexico and finally to the support center. The post Raley’s COO Konkel will step down appeared first on MMR: Mass Market Retailers.

Merchandise Store 52

Merchandise Store Store Operations Marketing 52

M19 Retail

FEBRUARY 1, 2024

Mi9 is a leading provider of software solutions spanning merchandising, store operations, customer engagement, e-commerce, and business analytics for the Retail industry. FORT LAUDERDALE, FLORIDA, January 31 , 2024 – Elevate Software (“Elevate”) announced today that it has closed the acquisition of Mi9 Retail (“Mi9”).

Merchandise Store 52

Merchandise Store Point of Sale Wholesale Store Operations 52

Retail TouchPoints

SEPTEMBER 18, 2020

Francesca’s, which operates approximately 700. Following a 29% drop in net sales during Q2, apparel, jewelry and accessories retailer Francesca’s will investigate strategic alternatives ranging from lease deferrals and refinancing to bankruptcy.

Boutique 147

Boutique Payment Services Jewelry Accessories 147

Mass Relators

MAY 14, 2021

Retailers will continue to follow coronavirus-related laws and regulations governing store operations in each state and we urge lawmakers and government officials to prioritize policies that both encourage work and continued safety.”. Health and personal care stores were up 1% month-over-month seasonally adjusted and up 24.6%

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Finance 52