Retail TouchPoints
SEPTEMBER 25, 2023
For example, in some cases the retailer won’t make money if they have to ship the customer another item. On the other hand, ultra-liberal return policies are fine for the customer experience, but they’re really expensive.
Retail TouchPoints
OCTOBER 14, 2020
The location data also is being shared with the retailer’s main distributor, which will start to ship palettes organized by section to save associates an estimated three hours per night. The robots also can improve merchandising.
Retail TouchPoints
MARCH 2, 2021
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming.
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