Retail TouchPoints

FEBRUARY 23, 2024

Following its first livestream event last fall , discount shopping platform Shein is planning a second shoppable livestream event Sunday, Feb. Fans who want to shop the livestream can tune in on the Shein app for the exclusive shoppable experience. 25 to showcase its spring and summer fashions.

Planning 237

Planning Fashion Shopping Social Commerce 237

Retail TouchPoints

FEBRUARY 23, 2024

Buzzfeed has sold youth culture media company Complex to livestream shopping platform NTWRK , which plans to use the acquisition to build a “next generation content and shopping experience.” The fusion of content and live shopping creates an immersive experience tailored to the tastes of today’s digitally savvy consumers.

Shopping 173

Shopping Planning Consumer ATS 173

Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. Floor plans of the existing building or previous historic drawings are great reference materials.

Shopping 256

Shopping Department Stores Location Outdoor 256

Retail TouchPoints

MAY 16, 2024

In his first earnings season as Executive Chairman, Marcus Lemonis shared detailed plans for the future of Beyond Inc. To expedite the reemergence of Overstock, the brand’s app was re-launched earlier this month with a campaign to drive downloads planned for the next 30 days, according to Nielson. Photos courtesy Beyond, Inc.)

Planning 192

Planning Returns Apparel Fashion 192

Retail TouchPoints

DECEMBER 12, 2023

and Canada in 2024, including debuts in new markets for the fast fashion retailer. In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. new market) State Island Mall, Staten Island, N.Y. Uniqlo will open more than 20 stores in the U.S.

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Planning Fast Fashion Fashion Location 252

Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. only, but Ikea plans to expand to more markets where ChatGPT is available during 2024. Ikea’s is just the latest customer-facing generative AI solution to hit the market.

Shopping 259

Shopping Marketing Location Planning 259

Retail TouchPoints

MARCH 21, 2024

With online shopping hitting record highs during the most recent Thanksgiving holiday weekend, many companies often focus on preparing for this annual period of peak demand. That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. So Who’s Doing It Well?

Planning 193

Planning Customer Experience Management Promotions 193

Retail TouchPoints

MARCH 5, 2024

The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release.

Shopping 270

Shopping Planning Location Store Operations 270

Retail TouchPoints

MAY 18, 2023

SHEIN has officially launched its Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, Ireland and is planning to host approximately 30 pop-up store events across the region this year to boost its profile with customers. The news comes as fellow Asia-based discount shopping app Temu picks up steam in the U.S.,

Planning 216

Planning Marketing Net Profit Finance 216

Retail Gazette

MAY 7, 2024

The Fragrance Shop has enjoyed a bumper year boosted by new shop openings. The Fragrance Shop opened 13 new stores last year, including its experiential flagship store on Oxford Street in November that featured the UK’s first AI scent creation machine. It will also roll out to international markets.

Planning 57

Planning Shopping Marketing 57

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. The post Retention and loyalty – how to grow when the market is down appeared first on Inside Retail Australia.

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Marketing Customer Retention Returns Promotions 290

Retail TouchPoints

MARCH 6, 2024

Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year. Additionally, the eyewear retailer increased average revenue per customer 9.3% in 2023, to $287 , and boosted its number of active customers 2.5% , to 2.33

Planning 251

Planning Marketing Spend Management Shopping 251

Retail TouchPoints

NOVEMBER 30, 2023

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies.

Planning 220

Planning Inventory Management Management Shopping 220

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place.

Planning 262

Planning Management Shopping Marketing 262

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 208

Payment Services Shopping Planning Fulfillment 208

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 238

Planning Accessories Apparel Fashion 238

Retail TouchPoints

NOVEMBER 28, 2023

Macy’s has named Sharon Otterman as its new Chief Marketing Officer (CMO), effective Dec. Otterman, a 25- year marketing veteran who was most recently CMO at Caesars Entertainment , will report to Macy’s President and CEO-elect Tony Spring.

Marketing 196

Marketing Visual Merchandising Advertising Planning 196

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food.

Location 289

Location Planning Fast Fashion Shopping 289

Inside Retail

AUGUST 22, 2022

It’s a relatively new entrant to the market, compared to other brands such as Nike and Puma, but it’s got plans to fast-track its presence in the region. The brand currently has 74 stores in the country, and there are plans to expand the network further. “We The Asics factor. A bright future.

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Planning Marketing Sporting Goods Apparel 130

Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 307

Planning Consumer Shipping Shopping 307

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. Part of this expansion strategy is to give LSKD customers the ability to shop directly with the brand.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264

Inside Retail

JULY 13, 2023

The brand has a range of partnerships in the works, and recently opened its first domestic flagship – a 167sqm store at Chadstone Shopping Centre, showcasing new trends and styles, and introducing new customers to the vintage brand. Ashley Sampson: Reebok has been in this market for many years, and has operated under different entities.

Planning 246

Planning Wholesale Shipping Location 246

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement.

Merchant Services 232

Merchant Services Payment Services Shopping Checkout 232

Inside Retail

NOVEMBER 5, 2023

The Cheesecake Shop has undergone a rebrand, unveiling today its fresh new logo and store design. Scott Bush, CEO of The Cheesecake Shop, said “We are so proud to launch The Cheesecake Shop’s new brand identity and we know our customers will love the evolution and the fresh look and feel. “We

Shopping 264

Shopping Store Layout Advertising Planning 264

Inside Retail

OCTOBER 3, 2023

Chen, a former food franchisee, and Sharvell, an ex-Hungry Jacks area manager, have appointed former Soul Origin executive Chris Mavris as chief operating officer, and Minu Kaneshakarnar, formerly with The Cheesecake Shop, as marketing manager. This story was originally published on Franchise Executives.

Planning 278

Planning Management Shopping Marketing 278

Inside Retail

JUNE 19, 2023

Children’s goods retailer Toys ‘R’ Us says it plans to open a 3000sqm experiential retail hub in Victoria if the company’s capital raising plan is successful. Meanwhile, the company will deploy $3 million to support the rollout of new Toys ‘R’ Us stores located inside WH Smith high street shops in the UK.

Planning 246

Planning Location Consumer Shopping 246

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 232

Shopping Specialty Retailers Consumer Department Stores 232

Retail TouchPoints

OCTOBER 27, 2021

IKEA will expand options for urban customers on the West Coast with two planning studios in the Los Angeles area set to open in spring 2022: one in Long Beach and a second in a yet-to-be-determined location. Shoppers will be able to book appointments with design specialists to help with both planning and ordering home furnishings.

Planning 255

Planning Home Furnishings Marketing Location 255

Retail TouchPoints

APRIL 17, 2023

Wedding Wingman was piloted in select markets in September 2022 in response to customer feedback and insights indicating that nearly half of all grooms find the wedding planning process too difficult or time-consuming. ” The tool could help Men’s Wearhouse compete with David’s Bridal ’s own planning platform, Pearl by David’s.

Planning 236

Planning Apparel Shopping Marketing 236

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.

Loss Prevention 294

Loss Prevention Planning Customer Experience Inventory Management 294

Retail TouchPoints

FEBRUARY 15, 2023

Petco will expand its exclusive retail partnership with  Canadian Tire with the addition of Petco shop-in-shops at 99% of Canadian Tire stores by the middle of 2023 as well as a dedicated product assortment online at canadiantire.ca. billion pet market.

Location 223

Location Shopping ATS Marketing 223

Retail TouchPoints

JULY 28, 2023

Merchants on the WooCommerce platform will be among the first to integrate directly with TikTok ’s new Shop feature, which allows brands to sell directly on the social media platform. Now, through the beta program, WooCommerce merchants can bring their entire inventory to TikTok Shop. as well as in the UK and Southeast Asia.

Merchant Services 211

Merchant Services Shopping Advertising Planning 211

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

FEBRUARY 2, 2024

UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America.

Planning 262

Planning Shopping Store Operations ATS 262

Inside Retail

AUGUST 15, 2023

Online furniture and homewares retailer Temple & Webster has partially recovered from the significant losses that occurred during the first half of the 2023 financial year, and is focusing on its private labels, AI technology and value proposition to drive growth and market share over the next three to five years.

Planning 246

Planning Drop-Shipping Net Profit Returns 246

Retail TouchPoints

AUGUST 25, 2022

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year. While email marketing continues to be a consistent high-performing channel, it doesn’t mean messages can’t be improved for a greater chance of conversion. Plan for the Cyber Ten.

Marketing 305

Marketing Shipping Promotions Accounting 305