Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Inside Retail

SEPTEMBER 26, 2022

Aided by mass digitalisation, businesses are increasingly revamping their processes by adopting globalised digital tools, especially cross-border payments. Across Asia, the fintech space has witnessed significant technological progress, owing to the ever-growing preference for digital payment methods among societies.

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Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

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Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

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Inside Retail

MARCH 4, 2024

Removing friction from the checkout process and personalising the experience were some of the strategies for delivering results. That included rebuilding its online facilities to meet customers’ expectations and exemplify great customer service. It drops them straight back into the completed cart.”

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Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it?

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Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. The aim is to incentivize a brand’s customers to shop with them, not its competitors.

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Inside Retail

JANUARY 30, 2023

Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings.

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Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

AUGUST 10, 2021

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

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Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. The good news is that retailers can use this time of market instability to double down on their online stores. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal.

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Inside Retail

MAY 7, 2024

As populations age and start to fall, there is tremendous interest in providing goods and services to the elderly. This means the elderly in Singapore have, and will have, a greater capacity and willingness to spend on goods and services for themselves and their loved ones. Retailers don’t want to be left behind.

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365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.

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Retail TouchPoints

JUNE 7, 2021

“For years social media platforms were strictly for information and entertainment,” said Marc Mezzacca, founder of CouponFollow and lead researcher of a recent report on social shopping behaviors in an interview with Retail TouchPoints. Facebook and Instagram Lead the Way in Social Conversion.

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Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

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Retail TouchPoints

DECEMBER 11, 2023

Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia. GoTo will own the remaining 24.9% The transaction is expected to close in the first quarter of 2024.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

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Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Retail TouchPoints

OCTOBER 11, 2023

Gem Shopping Network (GSN ) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube.

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Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. For instance, cash usage waned even further this year amongst fears around the pandemic, leading to a coin shortage across the country that had many merchants pointing consumers to digital payments if they lack exact change.

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Inside Retail

OCTOBER 26, 2023

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.

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Inside Retail

JANUARY 24, 2022

However, the past few years have also exposed what online shopping just cannot replicate – human interaction, experiential shopping and social connection. . “We Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Inside Retail

FEBRUARY 4, 2024

The Australian e-commerce market is set for a dynamic evolution this year. Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. In November and December alone, 7.5

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Retail Focus

SEPTEMBER 27, 2022

Modern marketers have numerous alternatives in terms of reputable online payment options. Without an effective method of payment, it is challenging to deliver quality services to customers. In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . Google Pay .

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Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. For items that sell on ThredUp, customers then receive a shopping credit with the brand through which they initiated the Clean Out process.

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365 Retail

JULY 6, 2022

Adyen, the financial technology platform, has been chosen by Fast Retailing, operator of UNIQLO, to power payments for the brand’s in-store and online checkout in multiple markets. This single platform gives UNIQLO the flexibility to do faster rollouts of omnichannel services. Image: Fast Retailing.

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Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

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Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

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Inside Retail

MAY 5, 2024

To successfully make the transition into global markets, the best brands understand that no matter how far and wide they grow, maintaining a local feel will foster deeper connections with customers and better resonate with their cultural identities. Process standardisation Any expansion initiative is going to require scalable systems.

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Retail TouchPoints

JANUARY 25, 2024

Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process. Improved User Experience Research indicates that consumers may abandon their carts if there’s friction throughout the buying process.

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Retail TouchPoints

FEBRUARY 16, 2023

As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online. Retailers are now exploring innovative approaches, such as biometric authentication through facial recognition, to make the shopping experience faster and more enjoyable.

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Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. “So

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. Bing’s goal might be similar.

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365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. This section explores the various aspects of how IT contributes to improving checkout operations in retail.

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