Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.

Shipping 208

Shipping Clienteling Returns Shopping 208

Inside Retail

APRIL 29, 2024

Corporate executives are in an era that is championing them to leverage their corporate resources for positive social impact. Former Big W managing director, David Walker recently became a board member for Good360 shortly after stepping down from his role with the Woolworths Group in November 2023 to become a ‘freedom explorer’.

Shipping 147

Shipping Finance Management Promotions 147

Inside Retail

MAY 1, 2022

In fact, 60 per cent of 18-25-year-olds have discovered and purchased products on social media sites. To stand out, features like shoppable media and social commerce make the path to purchase easier, no matter where a consumer discovers a product. Consideration phase.

Consumer 147

Consumer Checkout Social Commerce Shipping 147

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 240

Marketing Payment Services Beauty and Health Fulfillment 240

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Email is a top communication channel to reach customers, and 72% of brands allow customers to manage personal preferences. However, only 34% allow shoppers to manage how often they receive emails.

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Checkout Shipping Customer Experience Point of Sale 199

Inside Retail

JUNE 1, 2022

E-commerce businesses are fighting for consumers’ attention at an extraordinary rate. In an industry that’s already heavily saturated, hundreds of emerging digital channels have made it increasingly difficult to stand out, writes Simon Kelly, solutions manager, Apac at ChannelAdvisor. Social commerce.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

JANUARY 21, 2022

.”; Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming. Leadership Lessons.

Returns 239

Returns Social Commerce Consumer Shipping 239

Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

365 Retail

MARCH 1, 2022

We predict that the ongoing shift in buyer behaviour and subsequent move to online shopping will be the driving forces for brands to continue and even accelerate the pace of their Amazon digital transformation sales strategies, as well as use this as an opportunity to improve their digital commerce operations.

Social Commerce 109

Social Commerce Drop-Shipping Fulfillment Shopping 109

Inside Retail

MAY 7, 2023

Challenges remain According to Morandi, the challenges to serving these high-potential digital consumers can range from basic operational difficulties to consumer expectations rising faster than companies can manage. He went on to say that creating consumer awareness about a product or service can be challenging.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

365 Retail

JULY 19, 2022

Shimona Mehta, Managing Director, Shopify EMEA comments: “YouTube has been integral in building the creator economy over the past decade, and Shopify has helped millions of merchants quickly start, run, grow, and manage storefronts. If a product sells out, it’s automatically removed from YouTube.

Merchant Services 76

Merchant Services Social Commerce Consumer Shopping 76

Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”. Social media has turned into a hugely important driver of sales,” says Johnson.

Returns 130

Returns Merchant Services Shipping Payment Services 130

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

MAY 28, 2024

“The most impressive growth can be seen with TikTok , but most large social channels have increased their advertising shares at the expense of the search channels like Google or Bing ,” said Jacques van der Wilt, General Manager of Feed Marketing at DataFeedWatch in a statement.

Merchant Services 242

Merchant Services Advertising Consumer Marketing 242

Retail TouchPoints

OCTOBER 27, 2021

Turnkey commerce and logistics solutions, including enterprise-grade inventory management tools to support high-volume selling, integrated shipping, third-party logistics integration support with partners such as CommerceHub and dedicated customer success teams. ”

Clienteling 144

Clienteling Drop-Shipping Inventory Management Shipping 144

Retail TouchPoints

AUGUST 24, 2023

Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” If Educational Insights is any indicator, it’s as game-changing as brands hoped it would be. Either way it’s good for us.

Shopping 188

Shopping Merchant Services Fulfillment Social Commerce 188

Inside Retail

MARCH 12, 2024

Bridget Veals, David Jones’ general manager of womenswear, footwear and accessories, recently observed that suiting was a key trend in designers’ Autumn-Winter collections. Minimalism is very much the mood this season, with refined tailoring, monochromatic colour palettes, sleek slip styles, and denim taking over.

Fashion 130

Fashion Accessories Returns Target Market 130

A1 Retail

NOVEMBER 18, 2021

“With supply chain constraints this holiday, brands adopting an integrated omni-channel approach will be able to manage their inventory and fulfill orders as expected to ensure a strong customer experience, helping to drive loyalty.”

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Rangeme

JUNE 8, 2021

Selling directly to consumers gives you freedom and flexibility with everything from marketing to pricing and shipping, making it easier to control perceptions. It’s no surprise, then, that you can now sell directly through social media sites such as Facebook, TikTok, Instagram, or Twitter.

Payment Services 105

Payment Services Social Commerce Consumer Marketing 105

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces.

Merchant Services 225

Merchant Services Payment Services Promotions Location 225

Retail TouchPoints

MARCH 9, 2023

Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy. You’ve got to have great product and a great experience.”

Checkout 261

Checkout Marketing Fashion Shipping 261

Hyken

MAY 28, 2021

This week we feature an article by Megan Wenzl, the SEO Content Manager at Linnworks. She discusses what retailers need to focus on when it comes to total commerce and the effortless economy.?. As an example, consumers want to make sure that their shipping details are remembered for the future.? .

Customer Experience 71

Customer Experience Checkout Returns Social Commerce 71

Retail TouchPoints

MAY 18, 2021

Jill Standish, Senior Managing Director and Global Head of Retail at Accenture, discussed the survey results as well as several of the consumer and industry trends that are rapidly reshaping retail. They could be dark stores serving as micro-fulfillment centers, cutting down on shipping and delivery costs.

Fulfillment 168

Fulfillment Consumer Returns Shipping 168

A1 Retail

FEBRUARY 12, 2024

Kate Grindal, Retail Manager, Cadw said “Great to see many of our existing suppliers returning this year, it’s the perfect opportunity to catch up in one day.” Richard Keel, Managing Director of Keel Toys said, “The footfall and orders across Sunday and Monday have been really good, we have opened a high number of new accounts.

Fashion 59

Fashion Returns Accounting Management 59

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

In 2023, retailers will invest in back and front offices related to the supply chain, inventory management, distribution, tracking/tracing, and delivery/shipping. Social media monitoring and developing social commerce opportunities can create great loyalty with a fan base.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94

Retail Geek

JULY 9, 2021

Found themselves having to go to other three pll’s to sell on Amazon because Amazon just wouldn’t accept all of their goods and so if you’re going to say oh you know what I’m going to put all my eggs in Amazon’s basket and have them ship all of my.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. With this innovation, users can easily manage email campaigns, design newsletters, and track customer engagement. Mailchimp For email marketing, Mailchimp is a great choice.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. With this innovation, users can easily manage email campaigns, design newsletters, and track customer engagement. Mailchimp For email marketing, Mailchimp is a great choice.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JANUARY 10, 2023

With more and more consumers turning to social media for their shopping needs, it is likely that social commerce will play a crucial role in the ecommerce market for years to come. Having a diversified sales channel can also help sellers to better manage their inventory levels.

Payment Services 223

Payment Services Drop-Shipping Fulfillment Shipping 223

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail TouchPoints

MAY 9, 2023

As its reach and impact in the fashion industry continues to grow, SHEIN is focused on righting the brand ship and zeroing in on its manufacturing and product development processes. For each new product sold on the SHEIN website, only 100 to 200 units are produced.

Fulfillment 226

Fulfillment Fashion Apparel Fast Fashion 226

Retail TouchPoints

AUGUST 31, 2022

Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers. High cost-of-living pressures are likely to continue the trend of spreading spending out over a longer period, so an ongoing program of experiences can help tap into that.”.

Sporting Goods 233

Sporting Goods Consumer Checkout Shipping 233

Inside Retail

AUGUST 15, 2023

Those concepts have changed considerably with the growth of mobile and social commerce. I think, in the past, e-commerce was largely a separate channel, whereas today we’re really integrating it into everything that we do. In saying that, I don’t think we’ve done it well enough.

Beauty and Health 244

Beauty and Health Consumer Supermarket Marketing 244

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. Scot: [24:00] And then what is if a brand wants to be on like 10 of the 40 of these how do they do that it’s just they just hire an agency to manage it all are there some tools developed coming along they’ll do.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

APRIL 30, 2021

You know are what or you know how people are using that app so I you know like it’s predominantly a shipping tracking app and so I the. On shipping essential goods and that had the consequence of. 8:32] I think I’m calling it out on a earnings call has kind of been a first for a very long time that I’ve heard.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

JANUARY 6, 2023

The company was vertically integrated so homegrown Ruby on Rails codebase e-commerce. Order management system warehouse management system all the way down to the call center and the warehouse it was, um pretty pioneering on the web services side as far as. [12:35] By January of twenty I’d really seen this amazing Lane.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. The AI for inventory management is super interesting like these models that are doing demand forecasting that are doing kind of.

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52