Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. Before the pandemic hit, the U.S.

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Retail TouchPoints

SEPTEMBER 19, 2023

This is the latest initiative in Oracle and Uber’s seven-year strategic cloud partnership and it will not only help retailers keep pace with consumer demand for on-demand delivery and returns but also streamline omnichannel customer experiences.

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Retail TouchPoints

JUNE 27, 2023

The 40,000 associate and store manager positions now available also represent Spirit Halloween’s largest seasonal workforce ever. Returning store managers are also eligible for seasonal retention bonuses. Spirit Halloween is planning to open 1,500 temporary locations this fall across the U.S. ” .

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Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Retail TouchPoints

MARCH 26, 2024

“The opportunity to experience a total solar eclipse comes once in a lifetime, and we don’t want our employees to miss out,” said Patrick Bourcy, a Regional Manager at Wegmans in a statement. “We

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Retail TouchPoints

APRIL 1, 2024

Senior bondholders would drop their claims in return for 90% of the stock in the reorganized company, while senior lenders would be paid in full, either in cash or via new loans. The plan, which could begin being implemented as soon as later this month, also leaves open the possibility of a sale, according to Reuters.

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Retail TouchPoints

JANUARY 21, 2022

One of the things we had to do as a management team, and me personally, was put our people at the center of everything. As kids we’re born with natural curiosity, but somehow when we grow up, we assume and take things for granted.

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Inside Retail

AUGUST 21, 2023

While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. But that is conditional on the process being managed efficiently and by using the latest technology,” she says.

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Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Retail Focus

NOVEMBER 8, 2023

Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels).

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Retail TouchPoints

FEBRUARY 23, 2021

“Department stores remain in the eye of the storm as mall traffic and apparel demand remain weak, trends that we expect to continue at least through the first half of 2021,” said Christina Boni, VP at Moody’s Investors Service in comments provided to Retail TouchPoints. billion and no revolver borrowings.”.

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Retalon

AUGUST 14, 2023

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. This article explores how furniture inventory management software can unlock new levels of efficiency and competitiveness for modern retailers. You’re not alone.

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Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. This includes monitoring their employees and ensuring they receive the training they need to manage money and inventory appropriately.

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Retail TouchPoints

JULY 7, 2023

Wellful has purchased the well-known weight loss brand Jenny Craig and plans to resume its operations this fall, using a DTC delivery model and the personalized coaching the brand is known for. Although Wellful also owns the Nutrisystem brand, Jenny Craig will be managed separately as an independent brand.

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Retail TouchPoints

JANUARY 5, 2021

Contactless Services Can Soothe the Bite of Remote Returns. High sales volumes, particularly in ecommerce, naturally lead to high return volumes, but the pandemic has added an extra wrinkle to an already tricky challenge. These are costs that Amazon can likely afford, but they could have dire consequences for struggling companies.

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Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

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Retail TouchPoints

MAY 2, 2023

The off-price retailer also obtained a commitment from Invictus Global Management to provide $51.5 million of debtor-in-possession financing to support ongoing operations during the 2023 proceedings — which led to Invictus opposing its plan to go out of business entirely.

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Wiser

APRIL 5, 2024

Bridging the Gap The profitability dynamics between digital and in-store channels are shifting, with the digital realm facing reduced margins due to escalating marketing costs and return rates.

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Retail TouchPoints

SEPTEMBER 16, 2022

Nordstrom reported a 12% sales increase for the quarter ended July 30, 2022 as customers updated their wardrobes and returned to events. In contrast Liverpool’s shares rose 10% since the start of the year, and it posted double-digit revenue growth for Q2 2022 due to good inventory management and a better mix of products.

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Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions. Next Steps.

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Retail Focus

FEBRUARY 21, 2024

One example that leaps out is Lidl, which in February this year became the first supermarket to roll out its own bottle return scheme trial. Launching in 21 stores across Glasgow, the scheme offers customers unlimited cash rewards in return for empty PET plastic and aluminium drinks containers via in-store reverse vending machines.

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V Count

JULY 9, 2021

Slow-moving lines not only cause shopper frustration but may also affect brand loyalty: 74% of shoppers will go to a competitor’s store if they perceive a faster queue time. 70% of shoppers are less likely to return to the same shop if they had experienced long waits in queues. No one likes to wait in line. Work Efficiency.

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Retail TouchPoints

SEPTEMBER 14, 2023

“When you’re talking about same-day or next-day delivery and the last mile, it’s not only the labor and equipment needed to move it; it’s also inventory positioning,” said Matt Katz, Managing Partner at SSA & Co. in an interview with Retail TouchPoints. Unemployment is at 3.5%

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Retail TouchPoints

APRIL 17, 2023

Additionally, members of the Diamond rewards program can continue accruing and redeeming benefits, and David’s Bridal will honor all gift cards, returns and exchanges. The wedding retailer also expects to file bankruptcy proceedings in Canada and in the UK for its subsidiary there.

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Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

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Retail TouchPoints

MARCH 11, 2021

They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. I think you’re going to have a lot more of that once people return. Shoppers may still be hesitant to return to their old habits in large numbers, but it will be easier to convince them to come back outside.

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Retail TouchPoints

AUGUST 7, 2020

All of this work has resulted in the development of core practices, like social distancing and occupancy monitoring, to aid retailers and shopping center operations managers as they reopen, rebuild consumer confidence and look to answer the question on everyone’s mind — “When will consumer confidence return to normalcy?”.

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Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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Retail TouchPoints

NOVEMBER 17, 2020

The RSA transaction will be supported by up to $165 million in new equity investments from a fund managed by the Ares Management, the Carlyle Group and Brigade Capital Management.

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Retail TouchPoints

OCTOBER 4, 2021

However, the brand has yet to return to profitability despite its growth. Claire’s is aiming for 35 net new standalone store locations and 180 net new store-in-store locations in fiscal 2021 through partnerships with 25 retailers globally, including Walmart and CVS. Claire’s reported a net loss of $144.3

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Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. for Q2 2020, which ended Aug.

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Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

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Retail TouchPoints

NOVEMBER 3, 2022

But with every upside is a downside: as more people crowd store aisles, smaller retail staffs move a greater number of items, and retailer-owned or -leased trucks, vans and cars return to congested roads and highways, the potential for increased and costly accidents and injuries arises.

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Retail TouchPoints

NOVEMBER 20, 2023

But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. Once they purchase True Classic, more often than not, the customer returns with a repeat purchase and also buys into other categories. and San Jose, Calif.,

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Retail TouchPoints

DECEMBER 14, 2020

I think we have a responsive supply chain, it’s just going to be interesting to see what consumer behaviors stick and what are just temporary coping mechanisms.”. Production is No Longer a Challenge, but Logistics Remain Strained. Now the key challenge is capacity.

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Retail TouchPoints

SEPTEMBER 2, 2022

Narasimhan will be fully immersed in the company during the transition period and will spend time with Schultz and the management team, partners and customers to gain in-depth exposure to the brand, company culture and Reinvention plan. Narasimhan will relocate from London to the Seattle area to join the company on Oct.

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