Retail TouchPoints

DECEMBER 31, 2024

The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Customers today want consistent, personalized experiences across channels with multiple payment options and faster refunds. Ellie Crawford is the Director of Product Management at Manhattan Associates.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Retail TouchPoints

NOVEMBER 5, 2024

Instead of such half-measures, retailers need a system that accounts for these behavioral challenges and can smooth the customer payment journey. Offer alternative login methods, such as social logins, magic links and passkeys directly in the customer payment flow using adaptive authentication.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

FEBRUARY 7, 2025

In fact, that seamless user experience is especially critical for this audience, largely because theyve grown up with the ease of platforms like Amazon, Netflix and even Uber. Composable commerce is making it easier to create feature-rich platforms more quickly, Chandel said.

Payment Services 279

Payment Services Customer Experience Wholesale Planning 279

Retail TouchPoints

JULY 2, 2024

They can severely impact revenue and tarnish a merchant’s reputation. Review and Compliance of Policies Regular policy reviews are essential to ensure compliance with card network regulations and to manage customer expectations effectively. Intelligent payment routing also can optimize transaction approvals and reduce costs.

Merchant Services 279

Merchant Services Payment Services Accounting Management 279

Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

Payment Services 173

Payment Services Merchant Services Consumer Checkout 173

Retail Focus

APRIL 15, 2025

Small company owners must practice effective financial management to successfully navigate the intricacies of cash flow and attain sustainable development. Tools like Albert.com offer comprehensive budgeting, saving, and investing solutions for personal financial management, helping individuals achieve their financial goals.

Management 130

Management Payment Services Finance Accounting 130

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. These in-platform features provide seamless user flows, resulting in increased sales and heightened brand affinity. The primary solution? Convenience.

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Inside Retail

MAY 18, 2025

M&S suspended all online orders, affecting both clothing and homewares sales, which make up a significant portion of its revenue. In-store operations were also affected, with disruptions to contactless payments and shortages of staple items in some locations, resulting in customer dissatisfaction.

Payment Services 130

Payment Services ATS Fulfillment Supermarket 130

Retail Focus

DECEMBER 9, 2024

Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. This can include international remittances as well as gig platforms like Uber and member community businesses like AirBnB.

Merchant Services 147

Merchant Services Payment Services Marketing Management 147

Inside Retail

FEBRUARY 6, 2025

We get that running a business is a constant juggle, and managing cash flow can be tricky. For many Aussie small and medium business owners, the ideal scenario paying suppliers as late as possible while receiving immediate payment from customers simply isnt realistic.

Finance 130

Finance Management Payment Services Inventory Management 130

Retail TouchPoints

MARCH 22, 2022

Reach , a combined payments, tax and fraud platform designed to improve handling of cross-border commerce transactions, has received $30 million in its latest funding round. The vast majority of businesses do not, thus creating a large competitive disadvantage. Cross-border ecommerce transactions are projected to reach $1.

Merchant Services 276

Merchant Services Payment Services Checkout Consumer 276

Retail TouchPoints

MARCH 12, 2025

Now, with the Federal Trade Commission’s recent finalization of the “Negative Option Rule,” businesses offering recurring billing face a pivotal moment that demands both operational changes and fresh thinking about customer retention. You can build sustainable recurring revenue in this new regulatory environment.

Payment Services 179

Payment Services Customer Retention Customer Experience Marketing 179

Retail TouchPoints

JULY 11, 2024

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. The new financing option, part of Ebay Seller Capital , is being offered in partnership with embedding finance platform Liberis. “As

Advertising 277

Advertising Payment Services Finance Promotions 277

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Simple and easy checkout processes are needed to seal the deal. Be mobile-friendly. Be Creative and Smart About Driving Traffic to Your Site Use an omnichannel approach.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

NOVEMBER 14, 2024

A large global retailer will distribute data across multiple environments, including on-premises, private clouds and public clouds, with data pouring in from international offices, online platforms and even in-person stores. Security teams must ensure full visibility across all these environments to effectively monitor and protect the data.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. What if we told you that you could successfully manage all of your stores’ inventory and ROI with one intuitive inventory management system?

Management 101

Management Payment Services Inventory Management Store Operations 101

Retail TouchPoints

FEBRUARY 20, 2025

Introduced in April 2022 , Buy with Prime allows brands to offer the benefits of Prime membership including fast free delivery, easy returns and 24/7 customer support to customers on their own DTC platforms. Once confirmed, theyll finish checkout using one of Adidas’ payment options.

Fulfillment 216

Fulfillment Checkout Accounting Returns 216

Retail Minded

MARCH 20, 2025

Thus, it highlights the urgent need for strong risk management strategies. From shoplifting to cyberattacks retailers must navigate an array of risks both in physical stores and online platforms. Learning about these threats is the first step in developing strong risk management strategies. billion in 2024, costing 6.5

Merchant Services 94

Merchant Services Payment Services Management Shrinkage 94

Retail TouchPoints

DECEMBER 11, 2024

The platform includes features that will feel familiar to Amazon regulars, including customer reviews , seller (dealership) reviews and the standard Amazon checkout experience. Once customers select a vehicle, they can secure financing, e-sign paperwork and complete their order, all on the Amazon platform. in a statement.

Payment Services 273

Payment Services Finance Checkout Shopping 273

Retail TouchPoints

OCTOBER 30, 2024

Managing Endpoint Devices Doesn’t Have to be this Hard As a retailer, your investments in a modern customer experience shouldn’t result in added risk to your IT environment. leverage automation to streamline workflows such as: patch management, software deployment, endpoint security, remote access control and more.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

Merchant Services 246

Merchant Services Payment Services Finance Management 246

Retail TouchPoints

JANUARY 14, 2022

These scams don’t typically require large payments. However, with the rise of digital payments, merchants are beginning to notice a steady increase in fraudulent losses that are compounding over time. revenue is being lost due to gift card fraud. In fact, just this past fall, the U.S.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Inside Retail

MARCH 16, 2023

Australia’s e-commerce boom has given rise to a healthy ecosystem of online shopping merchants commanding a sizable user base of local consumers – many of whom managed to weather the pandemic by riding a surge of digital sales.

Merchant Services 241

Merchant Services Payment Services Marketing Planning 241

Retail TouchPoints

FEBRUARY 25, 2025

Additionally, residential delivery surcharges can be managed effectively by tools like Residential Delivery Indicator (RDI), which categorizes addresses to help companies choose the most cost-efficient shipping methods. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp.

Merchant Services 288

Merchant Services Payment Services Social Commerce Consumer 288

Retail TouchPoints

MARCH 29, 2021

Retailers today are often sold “best in class” component software platforms, as if they are the answer to success. But simply buying all of those platforms — CDP, POS, Loyalty, Promotions, Ecommerce, package payment terminals, and pricing and inventory management software — doesn’t automatically put retailers on the path to success.

Advertising 299

Advertising Inventory Management Promotions Marketing 299

Retail TouchPoints

MARCH 31, 2025

This confusion leads to unnecessarily high fees 72% of businesses are overcharged for their credit card processing. This means many retailers are losing revenue to unnecessary charges, penalties and hidden fees. By learning how to spot and address these issues, businesses can reduce costs and increase their revenue.

Payment Services 147

Payment Services Merchant Services Point of Sale Accounting 147

Retail TouchPoints

DECEMBER 18, 2024

Through the partnership, Victorias Secret has launched an end-to-end localized shopping experience in more than 100 markets that includes pricing and payment in local currency, a variety of local and alternative payment options, guaranteed final cost of purchase and an enhanced delivery proposition.

Marketing 147

Marketing Management Shopping Customer Experience 147

Retail TouchPoints

AUGUST 17, 2022

Shopify has launched a new platform called Shopify Collabs that makes it easier for creators to find and partner with Shopify merchants looking for marketing support. and Canada can apply now for early access to the platform. Linkpop also enables payments to the creator when those posts result in a purchase.

Merchant Services 278

Merchant Services Payment Services Accounting Management 278

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

Accounting 324

Accounting Payment Services Finance Shipping 324

365 Retail

MAY 13, 2025

From renting out digital real estate to designing in-game assets and hosting virtual events, the opportunities to monetize time in metaverse platforms like Decentraland, Roblox, and The Sandbox are growing every quarter. Just like in traditional e-commerce, time management and mobile functionality matter.

Payment Services 86

Payment Services Accessories Management Planning 86

Retail TouchPoints

FEBRUARY 8, 2024

Platforms such as ITV’s Matchmaker and Channel 4’s BRANDM4TCH are leading the way on this front. Retailers Become Media, Media Becomes Retailers Retailers that have managed to grow their RMNs successfully have done so by thinking more like media owners. Media owners aren’t just providing a platform for advertisers.

Payment Services 312

Payment Services Advertising Customer Experience Consumer 312

Retail TouchPoints

JANUARY 24, 2023

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

Payment Services 278

Payment Services Checkout Shipping Customer Experience 278

Retail Focus

APRIL 8, 2025

These retail giants understand that an app is far more than a mere transaction platform. Through real-time inventory checks, personalized suggestions, and a simple purchase process, they enhance convenience for consumers while capturing valuable data that can further improve the shopping experience.

Payment Services 130

Payment Services Inventory Management Consumer Customer Experience 130