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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

Consumer 255
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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Why supermarkets are stocking breakout and trendsetting brands on their shelves

Inside Retail

Recently, the supermarket beauty aisle has undergone a makeover of sorts, with Australia’s leading supermarkets Coles and Woolworths now stocking digitally native self-care products. Today, it is the number one brand, with 46 per cent market share – outselling global beauty giants Maybelline, L’Oréal, Revlon, Rimmel and Covergirl.

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Forget Amazon Go, experts reveal the supermarket of the future

Inside Retail

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Accenture thinks so.

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Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. We should all be able to enhance our customer experience (CX) and better manage our customer relationships (CRM).

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Why Coles is doubling down on home brands at both ends of the price spectrum

Inside Retail

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 On Tuesday, Coles reported a 5.1 billion, with comparable sales growth of 4.2

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Sensei expands in Italy with the opening of its second autonomous supermarket

A1 Retail

Portuguese company Sensei, a provider of autonomous store technology, is strengthening its presence and positioning in the Italian market with the opening of the country’s second autonomous supermarket. Sensei is thus repeating the milestone of opening a pioneering store based on artificial intelligence in Italy.