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Capri Group Brands to Roll Out RFID in European Markets

Retail TouchPoints

The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.

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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

At the same time, a rigid strategy like no receipt, no returns can sour loyal customers as well as drive fraudsters toward new criminal tactics, forcing loss prevention teams to continually change strategies. New Data Highlights the Significant Challenge of Retail Returns Retail returns will always come at a cost for retailers.

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Investing in Security: How Physical Barriers Protect your Bottom Line

Retail TouchPoints

They enhance loss prevention. For businesses managing substantial inventory, gates and grilles play a crucial role in loss prevention. By controlling the movement of both personnel and assets, they help prevent unauthorized exits that could lead to inventory shrinkage a growing concern for many businesses.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Follow evolving protocols as they relate to loss prevention. the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff! And process returns of stuff people don’t want!

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The Role of Communication in Streamlining Retail Security Operations

Retail TouchPoints

Importance of Effective Communication in Retail Security With the increased prevalence of retail crime, the ability to communicate in tandem among security personnel, management and law enforcement is essential. It can help security teams prevent theft, protect your employees and respond right away in case of an incident.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

Retailers invest heavily in loss prevention personnel, surveillance devices, electronic sensors and other security measures designed to make stealing as difficult as possible and they mostly succeed. Unfortunately, poor risk management practices can be just as damaging as ORC, fraud rings or food safety violations if not more so.

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Future of AI in retail: Aligning progress with public perception

Retail Customer Experience

Beyond uses in loss prevention and checkout optimization, AI is poised to play larger roles from enhancing inventory management to improving workplace safety, refining store layouts and supporting more dynamic pricing and promotion strategies.