Location Shopping Social Commerce Store Operations 
Retail TouchPoints
JULY 5, 2022
As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. With social commerce becoming a hotter topic in the West, we’ll likely see a more diverse range of brands and retailers test these methods and attempt to scale them via livestreaming.
Retail TouchPoints
DECEMBER 21, 2023
A shopper that’s on the hunt for a particular backpack, on the other hand, will have dedicated more time to the experience, perhaps shopping via their desktop after wrapping up their workday. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore.
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Inside Retail
FEBRUARY 27, 2023
Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.
Inside Retail
JUNE 28, 2022
It recently introduced a brand new store format, with its first flagship store in Selangor, Malaysia. The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. Miniso 3.0, Miniso 3.0,
Retail TouchPoints
FEBRUARY 9, 2022
Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores. Another issue is permitting.
Retail TouchPoints
JUNE 15, 2022
Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage.
Retail TouchPoints
JULY 29, 2020
To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.
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