Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. According to a recent consumer behavior report by Raydiant , fewer than half of their survey’s respondents now say they prefer to shop in person.

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Merchant Services Clienteling Shipping Inventory Management 223

Retail Adventures

AUGUST 8, 2023

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Mystery shop your store.

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Shopping Merchant Services Visual Merchandising Markdowns 52

Retail Adventures

SEPTEMBER 4, 2022

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Monthly, yearly?

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Retail TouchPoints

OCTOBER 23, 2020

Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations. Even with the current uncertainty related to COVID-19, the C2B model has some advantages over traditional retail, especially in providing a seamless integration between online and retail shopping.

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Shopping Returns Location Consumer 201

Indigo 9 Digital

SEPTEMBER 26, 2023

Having a store within your store to feature products from another retailer is a classic play retailers use to increase traffic and sales. There are many retailers pursuing this strategy right now. Sephora has announced a partnership with Kohl’s which will see more than 850 Sephora shops inside of Kohl’s stores.

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Beauty and Health Returns Location Advertising 97

A1 Retail

JANUARY 29, 2024

Spring Fair, the UK’s most popular, diverse, and trend led marketplace for Home, Gift, Fashion and Everyday, and retail’s definitive wholesale shopping destination, has revealed a raft of new experiences and activations to inspire buyers and enhance their visit making it more efficient and enjoyable.

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Fashion Location Returns Wholesale 59

Indigo 9 Digital

MAY 4, 2023

By Tricia McKinnon Amidst a shakeup in the retail sector over the past decade dollar stores have been particularly resilient. There are now more dollar stores in the United States than McDonald’s and Starbucks locations combined. Location, location, location. In 2022 Dollar General’s sales were up 10.6%.

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Location Shopping Consumer Planning 96

Retail Focus

JUNE 14, 2021

In the USA the term ‘retail apocalypse’ is being used widely to describe the fallout from the pandemic and its subsequent effects. It is predicted that over the next few years, around 80,000 retail units will close across the states. This will bring an end to many shopping malls too as people choose different ways to shop.

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Payment Services Returns Shopping Consumer 130

Indigo 9 Digital

JANUARY 31, 2023

By Tricia McKinnon Have you ever left a shopping trip at Costco scratching your head as to why you have a new TV that can barely fit into your car while you only made the trip to buy groceries? Retailers like lululemon have also successfully use this strategy to get customer to spend more. A “treasure hunt” shopping experience.

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Payment Services Returns Shopping Marketing 97

Indigo 9 Digital

SEPTEMBER 19, 2022

By Tricia McKinnon It may surprise you to learn that Amazon has nearly 600 retail locations. 500 of those locations are Whole Foods stores and the remaining stores include convenience stores, grocery stores and even a clothing store. Take a look at this list to see the types of locations Amazon has. Amazon Go.

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Supermarket Location Checkout Returns 52

Inside Retail

FEBRUARY 16, 2022

So those old T-shirt and jeans combinations won’t cut it for professionals returning to the office. “Their measurements and shopping follow them across the whole process,” McGowan said. McGowan added: “The pandemic definitely changed international expansion plans for a lot of retailers.

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Planning Fashion Fast Fashion Customer Experience 130

Indigo 9 Digital

MAY 31, 2022

Nordstrom also entered into a partnership in 2019 where it began accepting returns of online orders from competitors such as Kohl’s and Macy’s. This was Nordstrom’s way of thinking more holistically about its customers’ needs and in return customers often shop while dropping off a return. When a customer is 0.2

Department Stores 98

Department Stores Returns Beauty and Health Shopping 98

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

As summer vacations wind down and the anticipation of a new school year grows, retailers are gearing up with back-to-school retail ideas for the annual shopping rush. This critical period not only marks the return to classrooms but also signifies a significant revenue opportunity for businesses in the retail sector.

Inventory Management 67

Inventory Management Promotions Payment Services Returns 67

Small Biz Trends

NOVEMBER 16, 2020

The COVID-19 pandemic continues to cause pains for the nation’s brick-and-mortar locations. A new study from Zenreach , a retail marketing technology company, found that foot traffic to the nation’s retail and other locations has remained steady throughout most of the pandemic, although at roughly half of the pre-pandemic levels.

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Outdoor Returns Location Retail Marketing 98

Retail TouchPoints

FEBRUARY 11, 2021

In no particular order, let’s examine what we believe to be some key trends in retail. In short, retailers must now treat stores as a more generic asset; among other things, that means disaggregating and understanding all the demand streams that flow through a store. Keep Your Eye on These… Personal Shopping Scales Up.

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Retail Trends Payment Services Supply Chain Management Fulfillment 228

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Over the past year, supply chain challenges, inflationary pricing, economic uncertainty, and geopolitical factors have taxed retailers and squeezed finances. In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. Here are the top 10 retail trends impacting the industry in 2023.

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Retail Trends Social Commerce Shipping Consumer 94

Wiser

SEPTEMBER 28, 2017

If last year was any indication of the sheer power of omnichannel retailers, then we’re in for a treat again this coming holiday season. During the 2016 holidays, the International Council of Shopping Centers (ICSC) found that nearly 70 percent of purchases were made with retailers who had both a brick and mortar and online store.

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Drop-Shipping Shipping Returns Boutique 189

Indigo 9 Digital

MARCH 9, 2023

Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. Consumers love shopping online but what they really want is control. Consumers are looking for one stop shopping. What we are witnessing is a trend towards more convenient shopping trips.

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Drop-Shipping Advertising Fulfillment Consumer 98

Indigo 9 Digital

NOVEMBER 16, 2023

With companies like Shopify it has never been easier to set up shop online. Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. million on “refunds, returns, and discounts” in 2018.

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Consumer Returns Advertising Marketing 98

Indigo 9 Digital

MAY 3, 2023

We now operate a total of 2,034 Ross Dress for Less and dd’s Discounts locations across 40 states, the District of Columbia, and Guam. Historically, any time there's retail bankruptcies, that's provided us opportunities for new store locations," said Ross Stores’ President Michael Hartshorn. A treasure hunt shopping experience.

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Apparel Advertising Consumer Location 52

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. Shopping Statistics. image: NRF.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. If you are struggling to increase your same store sales and are looking for ways to increase foot traffic here are 20 ideas taken from leading retailers that you can use to kick start sales.

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Promotions Location Store Layout Shopping 64

Indigo 9 Digital

SEPTEMBER 7, 2022

Then the COVID-19 pandemic hit and consumers around the world were forced to shop online sending digital sales to levels never seen before. Commissions typically range from 25%-33% depending on whether in addition to providing eCommerce functionality Farfetch manages shipping, returns or other services. Do you like this content?

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Boutique Fashion Customer Experience Markdowns 98

Small Biz Trends

NOVEMBER 25, 2020

Black Friday shopping is likely to look a bit different this year. Whether you’re looking for new computers, furniture, or clothing, many retailers are offering their best deals of the year. You can pick up items in stores in many cases or shop online. You can pick up items in stores in many cases or shop online.

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Accessories Finance Shopping Shipping 98

Indigo 9 Digital

MAY 3, 2023

Using the app customers can also request that a sales associate bring items to designated locations in the store or have items placed in a fitting room. Nike has found that customers that shop at its House of Innovation stores spend 30% more over the next few months than customers shopping at other Nike stores. Just do it.

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Marketing Consumer Retail Trends ATS 98

Indigo 9 Digital

MARCH 17, 2022

With online shopping the options for where you can purchase products and services are endless. Because a customer believes they are getting an uncommon deal they are more likely to spend more during the duration of their shopping trip. Macy’s is now adding small Toys “R” Us shops in 400 of its stores this year.

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Beauty and Health Promotions Marketing Shopping 90

Indigo 9 Digital

JANUARY 12, 2023

By Tricia McKinnon Did you know that at one time Sears was the largest retailer in the world? During that time Sears was so dominant its sales represented 1% of the entire United States’ economy with two thirds of Americans shopping there. That was back in 1969. billion and $32.6 billion respectively. Do you like this content?

Merchant Services 111

Merchant Services Consumer Management Department Stores 111

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Retail TouchPoints

JULY 13, 2021

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using. . Despite the economic downturn, holiday sales were up 8.3%, according to the National Retail Federation (NRF). That uncertainty will cause some challenges for retailers as they look to demand planning.

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Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed.

Payment Services 275

Payment Services Fulfillment Store Operations Consumer 275

I Vend

JANUARY 9, 2022

A new year is a time to look forward and think about what will shape the future, and in this, my first article of the year, I’ll be exploring the top five trends in retail technology for 2022. iVend Retail Management Suite iVend’s retail technology is delivering innovation in retail.

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Payment Services Returns Checkout Inventory Management 98

Retail TouchPoints

APRIL 19, 2021

Whilst news of a trade deal came as a huge relief, consumer rights when shopping online have not come out unscathed at the hands of Brexit. Online retailers and brands must start by reviewing existing data to determine where their customers are located, and determine how inventory should be effectively dispersed across the UK and EU.

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Fulfillment Supply Chain Management Management Promotions 146

Indigo 9 Digital

FEBRUARY 24, 2023

Even Warren Buffett would be impressed with those returns. In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United States who worked at least an average of 20 hours per week. The last time you were out shopping how did you feel as soon as you entered the first store on your trip?

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Customer Experience Returns Location Retail Trends 105

Indigo 9 Digital

MARCH 3, 2023

By Tricia McKinnon Do you shop at department stores? The reality is that over the years a slew of retailers have feasted on department stores as if they are an appetizing dish at lunch. At one time you or your parents may have gone to Kohl’s or JC Penney or Sears to shop for clothing on a Saturday afternoon.

Department Stores 52

Department Stores Promotions Location Shopping 52

Rangeme

NOVEMBER 22, 2022

With stores forced to close, the popularity of e-commerce accelerated and many retailers wondered if in-store shopping would ever return. foot traffic has continued to rise, and retailers are expected to open more than 75 million square feet of new space. However, this is not simply a return to pre-pandemic normality.

Customer Experience 52

Customer Experience Supermarket Returns Department Stores 52

Rangeme

MARCH 29, 2022

Multisensory experiences Immediate access to products Opportunities to test product quality and fit Human touch that builds relationships and trust Showrooms that drive product discovery Easy returns An escape from our pandemic cocoons. Target keeps investing in its stores, including shop-in-shop partnerships. 2 Repko, Melissa.

Checkout 52

Checkout Supermarket Department Stores Shopping 52

Small Biz Trends

JANUARY 25, 2021

While shopping for displays look for the following: Easy to assemble and use: Your displays should not require complicated instructions. If you plan on using your displays in multiple locations, complicated assemblies can be difficult. Return policy: Make sure to check that the supplier has a no-hassle return policy.

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Jewelry Returns Checkout Advertising 98