How grocers can overcome operational hurdles of kiosks
Retail Customer Experience
SEPTEMBER 14, 2023
Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.
Retail Customer Experience
SEPTEMBER 14, 2023
Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.
Frank Mayer
APRIL 21, 2022
Editor’s Note : This blog post has been recently updated to reflect the most current industry news. Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Frank Mayer
FEBRUARY 15, 2022
Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. And while it was already gaining traction before 2020, the need for social distancing during the pandemic helped push self-service kiosks from convenient to essential.
Frank Mayer
JUNE 17, 2021
Editor’s Note: This blog post was originally published in August 2019 and has been recently updated to reflect the most current industry news. 2020 proved to be a dichotomy for the grocery industry. Grocery stores can take advantage of the kiosk’s idle screen to promote weekly specials or rewards.
Retail TouchPoints
APRIL 25, 2024
One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. Another key truth is the small factor of sunk costs.
Retail TouchPoints
APRIL 12, 2022
Over the last two years, the retail industry evolved faster than we could’ve imagined. Here’s what we can expect by 2032: Ecommerce will be your main shopping channel: Expect to shop digitally-only for most of your clothes, groceries and other shopping needs.
Mass Relators
JUNE 13, 2023
The new store has a totally totally reimagined layout, according to the company, which notes that the grocery store in Gretna, Neb., is accompanied by a 6,300-square-foot Aisles Online grocery delivery and pickup service and a 4,250-square-foot Hy-Vee Fast & Fresh convenience store. — Hy-Vee Inc.
Let's personalize your content