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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

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What is Artificial Intelligence, and How Does it Impact Your Point-of-Sale?

Star Miconics

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

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Rogers & Hollands Boosts Customer Service With Mobile POS System

Retail TouchPoints

BTM Global will continue to support Rogers & Hollands with its upcoming initiatives to improve its loyalty programs, promotions, communications and inventory management using Oracle Retail Customer Engagement Cloud Service and Oracle Retail Order Broker Cloud Service.

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The barcode turns 50 and continues to transform the future

Inside Retail

The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector. The barcode has also been instrumental in promoting sustainability in the supply chain. Without it, the modern global supply chain would be unimaginable.

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The essential metrics your retail POS software can track

I Vend

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. Inventory management – metrics such as stock turnover levels, and days of inventory remaining can be used to accurately plan purchasing and replenishment strategies and minimise the chance of stock outs.

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How the Store of the Future will Track Shopper Behavior Ecommerce-Style

Retail TouchPoints

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management.

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Stop out of stocks denting your profits this holiday season

I Vend

Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail. So inventory management is essential. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns.