Remove Inventory Management Remove Payments Remove Returns
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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. We also offer a dropship program, all driven through the platform. It manages our BOPIS component. For our customers it’s all about breadth.”

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The Future of In-Store Tech: How Digital Innovation is Shaping Retail

Retail Focus

Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions. These technologies not only enhance convenience but also reduce returns by helping shoppers make more informed decisions.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Features like booking an in-store pickup online or returning online purchases in person are now viewed less as perks and more as baseline expectations. Cross-Channel Returns and Exchanges Returns and exchanges can be a significant sticking point, particularly when orders are made through one channel and returned through another.

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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. By 2030, the smart retail market will be worth $91.36 billion thanks to these aggressive investments.

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The Evolution of E-commerce: Trends Shaping the Future of Online Retail

Retail Focus

Key Features of Mobile Commerce: Mobile-Optimized Websites : Businesses are designing websites with responsive designs to ensure that their online stores are easy to navigate on smartphones and tablets. Increased Efficiency : AI helps retailers optimize stock levels, improving inventory management and reducing costs.

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Unlocking Success with Click and Mortar: The Future of Retail Integration

Small Biz Trends

Key Takeaways Hybrid Retail Model: Click and mortar combines physical stores and e-commerce platforms, enhancing shopping convenience for customers. Increased Revenue Opportunities: Operating both channels helps businesses reach a broader audience and drive sales, leveraging online visibility to enhance foot traffic.

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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

Consumers are clear on expectations from ecommerce businesses. 76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. of online purchases were returned — up from 18.1%