article thumbnail

JD.com launches Ochama Robotic Shop

Retail Focus

“With rich experience in retail and cutting-edge logistics technologies that the company has accumulated over the years, we aspire to create an unprecedented shopping format for customers in Europe with better price and service,” said Pass Lei, general manager of ochama, JD Worldwide.

Shopping 189
article thumbnail

Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. Mehmet Altug is an Associate Professor of Operations Management at the School of Business at George Mason University. He has a PhD in Decision, Risk and Operations from Columbia Business School.

Returns 256
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

JD.com launch robotic shop, their first physical store in Europe

365 Retail

“With rich experience in retail and cutting-edge logistics technologies that the company has accumulated over the years, we aspire to create an unprecedented shopping format for customers in Europe with better price and service,” said Pass Lei, general manager of ochama, JD Worldwide.

Shopping 111
article thumbnail

Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?