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JD.com launches Ochama Robotic Shop

Retail Focus

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service.

Shopping 189
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JD.com launch robotic shop, their first physical store in Europe

365 Retail

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service.

Shopping 109
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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. So while tightening returns policies (all else being equal) lowers sales, it’s not necessarily the case that lenient returns policies always boost sales — thanks to the wait-and-see shopping behavior I just described.

Returns 267
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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.