This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
(Photo: Retail TouchPoints) The stores competitive pricing was indeed touted on an almost overwhelming amount of signage through the store, and overall, prices seemed to be in line with other grocers in the area. The savings Prime members enjoy was a big focus (my Prime savings totaled $7.64 That said, 180 million U.S.
Leighton helmed Asda from 1996 to 2001 and is credited with turning around the struggling chain, alongside current M&S chair Archie Norman – pulling the grocer from the brink of insolvency to orchestrating its bumper £6.7bn sale to Walmart in 1999. He is currently chair of Brewdog, Pizza Express and European fashion chain C&A.
” Customers who return the items to their nearest store location will receive a complete refund. Consumers who have purchased the product in question may return the product to their local store for a full refund. According to company execs, the 4-ounce plastic bags may contain “elevated levels of lead.”
Asda and Amazon have launched a new parcel pick-up and label-free, box-free return service at over 700 of the supermarket’s stores. The tie-up is designed to make shopping at the grocery giant more convenient for customers, who will be able to do their weekly shopping alongside collecting and returning their parcels in one trip.
The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.
Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% Aldi – the UK’s fourth largest grocer – saw its sales rise 4.9% The supermarket giant marked another month as the UK’s leading grocer, with market share up 0.6% from the 13.7% it held last year.
Example: A specialty grocer rolled out 25 different CX improvements in a year, from mobile checkout to AI-powered recommendations. Redirecting efforts into express checkout lanes and self-service kiosks led to a 40 per cent reduction in wait times and a 15 per cent lift in customer return rates.
The grocer, whose debt sits around £6bn, refinanced £3.2bn of its borrowings in May that helped delay its repayments until the next decade. Fitch said Asda may need to refinance in order to repay the debt, which consists of £500m for Walmart’s remaining stake and £400m in interest.
He served as chair since 2021, and took day-to-day responsibility for leading the grocer alongside Rob Hattrell, an executive at TDR, the private equity firm that owns a majority stake in the supermarket chain, after co-owner Mohsin Issa stepped down. Leighton, was Asda CEO from 1996 to 2001 and chaired the Co-op for almost a decade.
For De Zoysa, a return to spices was elemental in a world reeling from uncertainty. This is a brand more at home in fine food grocers and boutiques than on the shelf of a supermarket. I felt like I needed to go back to basics. She went back to what she describes as the original preservative.
The machine is supported by Asda’s retail media LS Eleven Media Services, which helps brands engage customers with dynamic content and product trials, The Grocer reported. Related Story Data: Asdas flagging fortunes carry into new year 04/02/2025 x 9:23 AM The move comes as the grocer looks to revive its poor sales slump.
Related Story Asda loses food VP after less than six months in fresh leadership blow 19/05/2025 x 2:02 PM Asda’s potential sale follows the return of former chief executive Allan Leighton in November, who is tasked with reviving the supermarkets ailing fortunes.
Sainsbury’s has become the first UK grocer to extend Aldi Price Match into convenience stores, in a bid to offer its shoppers value and competitive pricing in time for the key Christmas period. The offer is now available for all of the grocery giant’s customers whether shopping online or in one of over 1,400 stores.
Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% It was also the only grocer to see its sales fall over the crucial Christmas trading period, according to Kantar. .
The return of its former boss comes at a crucial time for Poundland as Pepco revealed on Thursday (6 March) that it was “actively evaluating” all strategic options to separate the discount business from the group, including a potential sale. over the golden quarter.
Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Related Story Can Asda veteran Allan Leighton return the supermarket to its former glory?
Goodman has also worked in Shanghai as sourcing director for the UK’s largest grocers home and clothing division and spent 6 years at Gap. Goodman said: Im thrilled to be joining Asda and most of all being able to introduce myself to the wonderful colleagues that power Asda day in and day out.
Including the additional items, Asda is still the third largest grocer in the UK behind Tesco and Sainsburys. Related Story Asda chair Allan Leightons four point game plan 14/03/2025 x 3:44 PM The new report comes as returning Asda veteran Allan Leighton is spearheading a turnaround of the supermarket.
The US giant is understood to have given the British grocer an extension on its race to complete a 800m computer systems upgrade, The Telegraph reported. Related Story Back to the future: Will the return of Rollback and Asda alumni revive its fortunes?
Speaking at the time, an Asda spokesperson said the grocers updated approach brings it in line with our competitors and the wider market. At the ONS, some employees have threatened to strike over return-to-office requirements, citing benefits such as better work-life balance and reduced commuting time.
The pre-authorisation payment is taken from the customers card before they can pass through a barrier to enter, The Grocer reported. However, customers may be left waiting several days for the 10 to return to their account if they walk out empty handed. The deposit is then deducted from the cost of the shop on exit.
He spent the last eight years at the UKs third biggest grocer, responsible for its retail and online shopping channels. Meanwhile,Ade McKeon will re-join Asda as vice president and Gemma Lightbody has returned to the supermarket from M&S as business unit director for impulse grocery.
Bailey says the grocer is “winning the battle for customers” as Waitrose posted its 12th consecutive quarter of customer growth. increase in full-year sales to 8bn and a 5.3% like-for-like growth over the peak Christmas period. “We’ve had a very successful year in our mission to transform and modernize business.
One of the UK’s leading grocers asked us to support the NHS Healthy Start scheme. In some cases, returns are even higher than the average 10:1. In fact, some of the most vulnerable and underserved segments, older consumers and lower-income families, are the ones most likely to benefit from timely, tangible offers.
Charlotte Exell has also been promoted to the newly created role of online director after her successful tenure as online operations director, where she played a key role in the growth of the grocer’s online business. Chief customer and marketing officerRachel Eyre will return to Morrisons on 3 March following her maternity leave.
Dobbies Garden Centres revealed today (30 September) that it is set to close 17 stores as it looks to return to “sustainable profitability” The garden centre chain is thought to have faced another difficult year after racking up losses of 130m last year driven by high inflation and unseasonable weather dampening sales.
The top ten innovations selected for the shortlist in 2025, listed in alphabetical order, are: AIPERIA (stand #SU18) An AI solution that redefines ultra-fresh food management, using over 150 data points to generate precise demand forecasts, ensuring the right product availability while minimising waste and maximising profitability for grocers.
Meanwhile, last month, rival Asda brought back Darren Blackhurst as its new chief commercial officer for food, marking the exec’s return to the business after more than a decade. Blackhurst, who previously held the same position at the grocer between 2006 and 2010, is set to take up the role at the end of July, succeeding Kris Comerford.
Kantar reported the grocer’s market share now sits at 12.6%, down 1% from the 13.6% Asda is hoping the return of its Rollback campaign will help drive sales over the coming months as chair Allan Leighton spearheads a turnaround. in the 12 weeks to 26 January. it held last year. and market share up to 10.2%. of the market.
According to The Grocer, the new functionality, currently being tested in two storesRichmond and Kemptonmarks the first time shoppers using the in-store handsets can complete payment without queuing at tills.
For example, grocers could tag discounts on soon-expiring products as dynamically priced to encourage positive associations with the term. Retailers will have to vary prices in responsible ways that demonstrate that theyre for the consumer rather than exploitative.
McKeon returned to the supermarket in January as part of a wider leadership shake-up under executive chairman Allan Leighton, aimed at better meeting the daily and weekly shopping needs of ordinary working people and their families who demand value.
Asda’s chief customer officer David Hills is stepping down from the grocer, after joining the business in September 2023. ” The news comes as the supermarket pushes forward with its turnaround programme, with former CEO Allan Leighton having returned as executive chairman to lead its recovery efforts in November.
Co-op stock levels are beginning returning to normal levels following its cyber attack, as the supermarket told its suppliers that it would be turn its orders back online today. “We anticipate some volatility in order volumes over the next few days as our systems update and return to normal operational efficiency.
This latest wave of Rollback price cuts, which brings nearly 10,000 products almost a third of Asdas entire range under reduced prices, follows the supermarkets return to its popular price-cutting initiative at the end of January. Price reductions are seen across multiple categories, with some products slashed by as much as 45%.
The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., ” The pandemic served as a propellent for online grocery, and many consumers aren’t returning to traditional in-store shopping: online grocery is expected to account for 20.5% fueled by $10.1 of all U.S.
Alliance Retail Group (ARG) — a nonprofit self-negotiating ad group that helps independent grocers band together to remain competitive — has launched a retail media network (RMN) that will be powered by Swiftly.
For years, grocers have been in the spotlight for their food waste and plastic bags. Recent studies show that 71% of grocers are now prioritizing sustainability, with 83% of grocery leaders specifically targeting waste reduction. Now it’s retailers’ turn to act.
During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. With a return to in-store shopping, demand for online services has become more manageable. With a return to in-store shopping, demand for online services has become more manageable.
Deploying the equipment on an average of four checkouts and the back office of each store represents a significant capital commitment, however, Jin has calculated he has achieved a return on investment of around two years per installation – on equipment with a planned five-year lifespan.
The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. To operate profitably and satisfy customers, grocers will optimize their assortments with far fewer, but more reliable and affordable products. . In 2022, grocers will need to become digital-first.
However, this void also presents a significant opportunity for grocers. With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market. They also collect first-party data from each interaction, which is incredibly valuable for grocers.
Smart cart technology has been gaining momentum in the grocery space as consumers began returning to stores last year, following the COVID-19 boom of supermarket delivery services. Grocers such as Kroger adopted Caper AI technology in January 2021 for the launch of its KroGO-branded smart carts. “Working with Albertsons Cos.,
NEW YORK – Since assuming control of a wobbly Southeastern Grocers, in 2017, Anthony Hucker says he’s “put people first” in every aspect of the retailer’s turnaround — essentially placing a bet that by trusting and empowering employees, the workers would save the company. Anthony Hucker. Jacksonville, Fla.-based
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content