As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability
Retail TouchPoints
JULY 5, 2022
And among those retailers that have both ecommerce and brick-and-mortar operations, nearly half (46%) said that the former is less profitable than the latter. These challenges are a global phenomenon — the study reflects responses from approximately 300 retail decision-makers across seven global markets, including the U.S.,
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