Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. This extends beyond apps or digital signage to creating memorable experiences within the store’s space.

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Retail TouchPoints

NOVEMBER 15, 2023

This incredible relic could have been decorating Jeff Bezos’ superyacht, but in a twist of fate, it instead reigns over a stretch of downtown Broadway for all to see. The museum truly offers something unique for everyone, and most unique of all, each item on display can owned be anyone.

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Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left. Why is this so important?

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Outdoor Shopping Kiosk Customer Experience 316

Retail TouchPoints

MARCH 30, 2023

trillion for the year, according to data released at the State of Retail & the Consumer virtual event. In just the last three years, the retail industry has experienced growth that would normally take almost a decade by pre-pandemic standards,” said Matthew Shay, President and CEO of NRF during the event. trillion and $5.23

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Consumer Shopping Accounting Returns 277

Inside Retail

AUGUST 21, 2022

Global beauty and skincare retailer Sephora has announced it will relaunch one of its largest beauty events, Sephoria, Virtual House of Beauty. The online gaming experience is set to go live in late September and will showcase more than 35 new and existing brands within a 3D environment.

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Inside Retail

NOVEMBER 23, 2023

It has brought forward the all-important holiday season, as retailers push for the first-mover advantage, discounting before their competitors in an effort to get an early lead. With interest rates growing again and young people all but pulling back their spending entirely, it’s been more difficult to attract customers to the table.

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Retail TouchPoints

MAY 5, 2023

The customer appreciates the tailored recommendation , the interactive content, the opportunities to learn about new products and techniques with tutorials, live events and virtual consultations.” Being authentic doesn’t guarantee our success but being the opposite — being inauthentic — is going to guarantee failure ,” said Khemiri.

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Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

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Inside Retail

JANUARY 8, 2023

Beyond the social and environmental benefits and aesthetic appeal, the addition of green spaces in urban areas can have an enlivening effect on the retail industry, boost the local economy and make shopping a more appealing prospect.

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Outdoor Green Retail Shopping Planning 264

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

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Visual Merchandising Fulfillment Customer Experience Consumer 270

Inside Retail

MARCH 17, 2024

Collaborating closely with Porsche AG and regional teams, Ruoff has spearheaded the creation of a space that transcends traditional automotive retail, fostering dynamic interactions and forging lasting connections with customers and fans. Furthermore, Singapore has firmly established itself as a hub of innovation.

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Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather.

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Wholesale Fashion Consumer Returns 218

Retail TouchPoints

MARCH 12, 2024

After filing for bankruptcy and shuttering all its U.S. Later that year, WHP opened a Toys ‘R’ Us flagship at the American Dream mall in New Jersey (where the new Babies ‘R’ Us store also is located) and launched a store-in-store partnership with Macy’s that has since expanded to all of that chain’s U.S.

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Retail TouchPoints

OCTOBER 6, 2021

This tactic is traditionally a means of merchandising brick-and-mortar stores with everything from standard, pre-built fixtures (think shelving, racks and displays) to custom millwork and design pieces that help bring brands to life within a physical space. Let’s say for example that you’ve started stocking a new line of pet food.

Shopping 256

Shopping Kiosk Consumer Fulfillment 256

Inside Retail

APRIL 21, 2024

Home InStyle 2024, organised by the Hong Kong Trade Development Council (HKTDC) drew 1750 exhibitors, 70 per cent up on last year’s event, evidence that retail buyers and brands are returning to trade exhibitions. That really changed us because now we have more freedom to be creative.

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Retail TouchPoints

MARCH 9, 2022

20% would close or go through a “major repurposing” in the very near future, and other analysts have predicted closure rates closer to 30%. With suburban sprawl we lost the town center and that gathering space you traditionally found in cities. It’s going to need to be a little bit of everything. The solution was the mall.

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Department Stores Shopping Consumer Planning 328

Inside Retail

JUNE 8, 2021

They want you to make it an eventful journey from beginning to end. While you personally don’t need to be an expert in all of these areas, you do need to call on the right help to show you how or do it for you if you want to deliver on your customers’ expectations. B igger is better … Go big or go home! Then go to it!

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Visual Merchandising Customer Experience Shopping Marketing 246

Retail TouchPoints

FEBRUARY 22, 2023

The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Retail TouchPoints

MARCH 11, 2021

I think you’re going to have a lot more of that once people return. I think you’re going to have a lot more of that once people return. Empty Mall Space Makes the Perfect Home for New Experiences. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop.

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Shopping Outdoor Fulfillment Returns 264

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Now, developers are largely looking forward as they attempt to answer one big-picture question: “In this new era of retail, how can we make our visitors loyal to our space , and make them feel compelled to visit over and over again?

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Retail TouchPoints

NOVEMBER 1, 2022

But the focus in these last few months of 2022 will go well beyond the holidays, because for the first time ever the FIFA World Cup is taking place in November and December (the event is typically held in the summer). Here are some recent highlights: Ralph Lauren Redesigns its Logo for Fortnite Collection.

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Retail TouchPoints

MAY 31, 2023

They’re also ever-changing — even more so in light of recent events. According to a Retail TouchPoints survey , the industry has been exploring ways to reconfigure the physical retail space and implement digital elements into the overall shopping experience. Expectations are never-ending in the retail industry.

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Retail TouchPoints

MAY 12, 2023

Also in line with other major tech players, Meta made it very clear that AI was nothing new for the company, highlighting the fact that it has been using artificial intelligence on its platform for years at a press event announcing the new AI tools. Google ’s doing it. Microsoft ’s doing it. Sample of Meta’s text generation tool.

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Retail TouchPoints

DECEMBER 19, 2022

Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report. in an interview with Retail TouchPoints.

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Retail TouchPoints

SEPTEMBER 15, 2021

EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.” Retail is still one of the only places you can go for connection and entertainment.

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Outdoor Customer Experience Fulfillment Shopping 255

Inside Retail

JANUARY 15, 2024

Intrapreneurship, folks, is all about cultivating an entrepreneurial spirit within your organisation. Creating intrapreneurship all starts with you, the leader. The open forum serves as a safe space and will start to get the team comfortable with sharing and speaking up regularly. Encourage cross-functional collaboration!

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Shipping ATS 264

Retail TouchPoints

AUGUST 31, 2023

The answer is yes, and while futurist Matt Maher is the first to agree that the platform is “really ugly,” he also thinks that despite its niche status, Discord is a “bellwether for what the future of digital is going to look like.” RICE 2023 attendees with an all-access pass can view Maher’s full session here.]

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Advertising Management Consumer Fashion 256

Retail TouchPoints

OCTOBER 4, 2023

Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. We wanted to make sure that we took a deeper dive, understanding that this is a complex group.

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Visual Merchandising Consumer Outdoor Checkout 313

Retail TouchPoints

MAY 12, 2022

This whole space] is still very nascent and very new, so don’t feel like you’re missing out,” she reassured attendees at the Retail Innovation Conference & Expo. What Web3 is doing is connecting people, places and things or people, spaces and assets ,” she explained. First, Understand What the Metaverse Isn’t.

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Consumer Planning Social Commerce Customer Experience 322

Inside Retail

FEBRUARY 29, 2024

Despite the thriving presence of female leadership in this industry, it’s impossible to overlook the dominance of beauty brands owned by white women in both physical stores and online spaces. per cent of all funding. Determined to unveil real insights, I dedicated months to engaging with Women of Colour founders in the beauty sector.

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Inside Retail

DECEMBER 11, 2023

As employers continue to grapple with new ways of working post-pandemic, Dan Murphy’s parent company Endeavour Group has redesigned its office spaces to be worthy of a commute. A unique space for a unique organisation Endeavour Group describes the new offices as being “designed for us by us.” Carrasco asked.

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Inside Retail

DECEMBER 11, 2023

As employers continue to grapple with new ways of working post-pandemic, Dan Murphy’s parent company Endeavour Group has redesigned its office spaces to be worthy of a commute. A unique space for a unique organisation Endeavour Group describes the new offices as being “designed for us by us.” Carrasco asked.

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Management Planning ATS 130

Inside Retail

APRIL 17, 2024

Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. With EQ, or emotional intelligence, it’s all about being authentic and connecting with people, while RQ, or resilience, refers to the ability to adapt to change.

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Retail TouchPoints

AUGUST 10, 2022

Even though it operated for little more than one month, EMERGE In Color at Los Angeles’ Beverly Center created a powerful space for Black designers and Black-owned businesses that are too often overlooked by retailers in the high-end category. We’re just creating the space so you can now find us — you can now find them.”.

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Retail TouchPoints

DECEMBER 14, 2021

physical space — the new experiential landscape that successful creators and influencers understand. Beyond that, influencers can also harness the strength of their followers for beta testing or to provide qualitative feedback before a next iteration or public reveal of a space or product.

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Retail TouchPoints

AUGUST 14, 2023

The store opens amid continued upheaval in the world of big-name baby chains: BuyBuy Baby is in the midst of closing nearly all its stores following the bankruptcy of parent company Bed Bath & Beyond , while Babies ‘R’ Us has returned with the opening of its first new store since its own 2018 bankruptcy.

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Boutique Consumer Planning Returns 234

Inside Retail

AUGUST 30, 2023

The demand is there to get the product straight away, but not everyone can necessarily go to their local store to pick it up,” he explained. It’s about setting that standard, and then going above and beyond to be able to offer consumers new things.” It could be a pair of shoes, or a bag, or the actual dress.”

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