Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 342

Fulfillment Shrinkage Department Stores Returns 342

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Wiser

APRIL 23, 2019

Shrinkage – Shrinkage occurs when a product is lost due to employee theft, shoplifting, or another unknown reason. . Employee errors – Store associates may make an error when entering data, processing returns, or picking inventory to fulfill an online order. . How Phantom Inventory Hurts Retailers .

Shrinkage 100

Shrinkage Inventory Management Location Fulfillment 100

Retail Times

MARCH 30, 2021

Between shipment variances, misplaced products, returns, and stolen goods, retailers find that the inventory numbers they have on paper (or on screen) often don’t match what they have in their stores. For more information on how to reduce shrinkage, see our previous post on beefing up security and preventing loss in your store.

Merchant Services 98

Merchant Services Inventory Management Management Shrinkage 98

I Vend

FEBRUARY 6, 2023

Reduce spoilage and shrinkage – carrying excess stock of perishable or seasonal items risks those goods becoming unsaleable (except, perhaps at a large discount). Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage. Smart retail technology for inventory management can reduce both these risks.

Inventory Management 92

Inventory Management Management Shrinkage Returns 92

Cisco Retail

MAY 25, 2022

Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Losses can occur through theft, breakage/spoilage, administrative errors, supplier fraud (shorting orders), returns fraud (artificially inflating inventory), and more.

Loss Prevention 122

Loss Prevention Shrinkage Returns Point of Sale 122

Retail Geek

NOVEMBER 30, 2021

Rob returns to the show for the third time ( EP249 and EP110 ) to talk about November, and especially cyber week e-commerce sales. we saw a shrinkage of 6% of product catalogs so retailers are being conservative. Rob Garf ( @retailrobgarf ) is VP and GM, Retail at Salesforce. First cyberweek in the u.s.

Shipping 52

Shipping Consumer Shopping Promotions 52