Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 334

Fulfillment Shrinkage Department Stores Returns 334

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Retail Times

MARCH 30, 2021

Between shipment variances, misplaced products, returns, and stolen goods, retailers find that the inventory numbers they have on paper (or on screen) often don’t match what they have in their stores. Keeping track of products using a pen and paper isn’t just time-consuming, it can also lead to mistakes. Inaccurate data. Learn More.

Merchant Services 98

Merchant Services Inventory Management Management Shrinkage 98

I Vend

FEBRUARY 6, 2023

‘Out of stock’ – a phrase that no retailer wants to utter, and no consumer wants to hear. Not being able to buy what they want frustrates consumers, who are demanding that retailers are ‘never out of stock *. Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Retail Geek

NOVEMBER 30, 2021

Rob returns to the show for the third time ( EP249 and EP110 ) to talk about November, and especially cyber week e-commerce sales. They usually rip it up call an audible and they chased the discount and you know consumers have been conditioned to wait it out. Rob Garf ( @retailrobgarf ) is VP and GM, Retail at Salesforce.

Shipping 52

Shipping Consumer Shopping Promotions 52