Remove Fulfillment Remove Promotions Remove Returns Remove Store Operations
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Sock it to Them! Eastern Mountain Sports Promotes Circularity with Sock Give-Back

Retail TouchPoints

During the month of April, EMS will accept shoppers’ used, clean socks (of all brands) that will then be recycled into new products via a partnership with Material Return. All 20 EMS stores, located in seven Northeastern states, will participate. “I

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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Retail TouchPoints

The Challenge of Managing ReturnsReturns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Pricer ESLs deliver investment payback period of 18 months, new study shows

Retail Focus

Having conducted in-depth interviews with representatives of three grocery retail businesses that have deployed Pricer in their stores, Forrester combined the results into a composite organisation that is an omnichannel grocery retail chain with 500 stores. million Euros.

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Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

Key CX Pain Points Walker also identified four areas that require special attention during the holiday season: Holiday pricing and promotions “Customers are doing a lot of deal-seeking, so how do you avoid bad experiences around that? One example is Target , which began rolling out curbside returns , but only with the Target app.”

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

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First Quarter Feedback for Grocery Retail: Insights from the Start of 2021

Retail TouchPoints

But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Promotions are a Priority for Shoppers. It’s entirely understandable that retailers and brands cut back on promotions in 2020. Bill Beyea is Senior Manager, Promotion Intelligence Advisory Services for Inmar Intelligence.

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UPDATE: Target Adds Paid Loyalty Program, Plans 300 New Stores Over Next 10 Years

Retail TouchPoints

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com.

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