Retail TouchPoints

APRIL 18, 2023

All 20 EMS stores, located in seven Northeastern states, will participate. Timed to coincide with Earth Day, Eastern Mountain Sports (EMS) is once again participating in the Smartwool Second Cut project.

Promotions 226

Promotions Returns Location Store Operations 226

Retail TouchPoints

JULY 18, 2022

GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities. GSP’s just-in-time fulfillment system will allow Yesway and Allsup’s associates to receive the correct signage and POP kits on time each month for proper installation.

Marketing 232

Marketing Fulfillment Promotions Retail Marketing 232

Retail Focus

NOVEMBER 29, 2022

The study found that Pricer’s ESLs helps retailers improve store operational efficiencies through time savings resulting from price change automation, faster picking and packing of ecommerce orders fulfilled through the store, and more efficient stock replenishment.

Promotions 130

Promotions Grocer Returns Fulfillment 130

Retail TouchPoints

AUGUST 28, 2023

But BOPIS is projected to drive $28 billion in incremental in-store sales this holiday season, and Salesforce reported that 39% of online shoppers seek out a BOPIS option. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

Returns 215

Returns Fulfillment Shipping Checkout 215

Retail TouchPoints

APRIL 26, 2021

But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Promotions are a Priority for Shoppers. It’s entirely understandable that retailers and brands cut back on promotions in 2020. Bill Beyea is Senior Manager, Promotion Intelligence Advisory Services for Inmar Intelligence.

Promotions 276

Promotions Shopping Consumer Fulfillment 276

Inside Retail

JULY 13, 2023

Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service. Discounts, promotions, and sales are the top priority for e-commerce shoppers, followed closely by a desire for value-for-money products.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 245

Finance Merchant Services Payment Services Fulfillment 245

Retail TouchPoints

OCTOBER 25, 2023

Key CX Pain Points Walker also identified four areas that require special attention during the holiday season: Holiday pricing and promotions “Customers are doing a lot of deal-seeking, so how do you avoid bad experiences around that?

Customer Experience 315

Customer Experience Returns Checkout Shopping 315

Retail TouchPoints

NOVEMBER 18, 2021

A fast, flexible and responsive fulfilment process. Successfully optimizing the digital supply chain also can result in more efficient order fulfillment, cost management and forecasting across the business. Optimized supply chain management to avoid stockouts and overstocking. Embrace the Need for Speed . Expect the Unexpected.

Supply Chain Management 235

Supply Chain Management Fulfillment Shipping Inventory Management 235

Retail TouchPoints

JANUARY 25, 2021

year-over-year for the November/December period, reflecting comparable store sales growth of 4.2% This success could be attributed to the convenience of Target’s same-day fulfillment options, led by curbside pickup (up 500% ) and same-day delivery through Shipt (up 300% ). Target’s overall comparable sales grew 17.2%

Promotions 222

Promotions Fulfillment Department Stores Shipping 222

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

Payment Services 173

Payment Services Returns Specialty Retailers Promotions 173

Retail TouchPoints

MARCH 9, 2022

We have all seen beautiful and edgy store designs, but how did their performance last over the long term? The in-store experience can no longer be about restocking shelves and hoping for the best.

Fulfillment 232

Fulfillment Jewelry Location Consumer 232

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Some of the most popular gift-giving categories are those experiencing the highest levels of inflation, including electronics , toys and apparel.

Consumer 260

Consumer Merchant Services Payment Services Drop-Shipping 260

Retail TouchPoints

OCTOBER 6, 2022

“Those who choose to stay with us will find a lot of opportunities to grow their careers, whether they take advantage of our free college tuition programs or seek out promotions across our network — this year alone, more than 20,000 frontline employees received promotions.”.

Promotions 260

Promotions Shipping Planning Location 260

Mass Relators

MAY 31, 2022

Dollar General has promoted a number of executives across various corporate functions, in a move the company says reflects its culture of employee growth and development, as well as its prioritization of leadership diversity. Matthew Simonsen has been promoted to senior vice president of real estate and development, for example.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Retail TouchPoints

JULY 26, 2023

Fulfilling these emotional needs resulted in a shift of attitudes toward tech-driven experiences. Immersive exhibitions and spaces offer a unique opportunity to fulfill these needs, transcending traditional art and entertainment to become vehicles for mental and emotional restoration.

Fulfillment 168

Fulfillment Consumer Customer Experience Promotions 168

Retail TouchPoints

OCTOBER 1, 2022

However, demand for multiple fulfillment options isn’t the only way cannabis sales are beginning to reflect the rest of retail. Cannabis retailers are managing the impacts of inflation, just like everyone else, including reduced customer visits and greater interest in promotions.

Customer Experience 303

Customer Experience Consumer Promotions Planning 303

Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. promoted our product without being paid. during coronavirus, the company culture at LUXIE and much more.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Inside Retail

FEBRUARY 27, 2023

Customers are more likely to trade up when they transition to the in-store environment. It’s all just commerce now With retailers using the online channel to promote engagement across the entire buying journey, the distinction between the online store and physical stores has become increasingly blurred.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Inside Retail

SEPTEMBER 15, 2021

Trax is enabling its retailer customers to leverage and thereby optimise their in-store execution strategy and product availability. “We With Trax data and insights, customers gain granular, SKU-level visibility to changing store conditions and this is enabled by our technology platform based on computer vision and machine learning.

Inventory Management 130

Inventory Management Promotions Consumer Supermarket 130

Retail TouchPoints

MARCH 5, 2024

Additionally, cardholders who want to join Target Circle 360 will pay the promotional price of $49 rather than the full $99 fee.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. New Look Stores. Emphasizing micro-fulfillment & smart delivery. Personalization in the data mining age.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

JUNE 12, 2020

Rob Almond, CEO of facilities management firm NEST , spoke to Retail TouchPoints about the combined impact on brick-and-mortar stores from COVID-19 closures and the property destruction accompanying some of the initial Black Lives Matter protests, as well as new technologies designed to promote customer and employee safety and peace of mind.

Management 164

Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Drop-Shipping 194

Drop-Shipping Visual Merchandising Consumer Apparel 194

Mass Relators

FEBRUARY 26, 2024

Sixty-two percent of retailers are employing data analytics to bolster pricing and promotional strategies, and 35% of manufacturers are using AI to maximize the benefits of customer data. If it adheres to those principles while applying AI, the grocery industry stands to realize significant benefits on multiple fronts.

Supermarket 52

Supermarket Checkout Fulfillment Consumer 52

Retail TouchPoints

JULY 17, 2023

Digital screens, in contrast with conventional doors, significantly changed the in-store experience by providing the customers with relevant information on the beverages’ pricing, promotions and nutritional information. Smart merchandising helped GetGo improve the consumer experience and increase sales. Self-checkout.

Payment Services 228

Payment Services Checkout Inventory Management Customer Experience 228

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? And don’t forget the shopper looking for that end-of-season deal.

Markdowns 256

Markdowns Retailing Pricing Promotions Fulfillment 256

Retail TouchPoints

FEBRUARY 1, 2021

FILA, for example, didn’t have many of its own physical stores, but sold through other retailers. When stores shut down, they rallied to drive traffic to their own website through massive social media campaigns that promoted hot collaborations.

Customer Experience 282

Customer Experience Checkout Consumer Marketing 282

Cisco Retail

FEBRUARY 11, 2022

Anne connects her vehicle and sees third-party advertisements and a message about the free coffee promotion on the charging station’s digital signage. She chooses a breakfast panini and sees she has flexible fulfillment options to take her order to go or eat in inside. Store Operations.

Marketing 110

Marketing Checkout Kiosk Store Operations 110

Retail TouchPoints

OCTOBER 12, 2021

We work with a third party on measuring NPS [Net Promoter Score] for any customer touch point, digital or physical. DiTullio: We like to think that we’re obsessed with what our customers want and that it drives everything we do, so we spend a lot of time on direct customer insights. It’s a conversation every day: What are we doing well?

Customer Experience 249

Customer Experience Shipping Location Promotions 249

Retail TouchPoints

SEPTEMBER 22, 2022

There’s also the hidden cost around omnichannel operations. After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale.

Promotions 234

Promotions Fulfillment Inventory Management Drop-Shipping 234

Retalon

AUGUST 14, 2023

Modern furniture inventory software provides the insights and automation needed to manage stock for omni-channel fulfillment. It’s like having a supercharged crystal ball that unlocks new efficiencies across your retail operation. This ensures you have just enough stock to meet sales requirements without excess inventory.

Inventory Management 41

Inventory Management Management Dead-Stock Inventory Turnover 41

Retail TouchPoints

JULY 20, 2020

“So, for example, store management would get a notice that says, ‘Flash sale begins in 36 hours. They would also find the instructions and a task list for posting the signs and executing the promotion. The OpsCenter is also the first point of reference when anyone in the store has an immediate need, like if the electricity goes out.

Management 177

Management Shipping Location Promotions 177

Retail TouchPoints

AUGUST 20, 2020

They’re also enhancing analytic capabilities to improve demand forecasting while targeting consumers with personalized promotions and other engagement efforts. As a result, they’re improving business capabilities and simultaneously forging new potential revenue streams.

Advertising 188

Advertising Net Profit Kiosk Consumer 188

Cross Cap

FEBRUARY 1, 2018

Here are four tactics to elevate the consumer experience inside the shop: Leverage Omni-Channel Fulfillment Methods. One more tip from CrossCap to add to the above list: implementing retail tech can add a competitive edge to the brick-and-mortar stores’ operations and enhance customer experience, whether it’s an agile POS or P.O.P

Customer Experience 52

Customer Experience Payment Services Shipping Kiosk 52

Retail Next

NOVEMBER 25, 2019

Shoppers won’t just assume you’re running a Black Friday sale — and if you don’t tell them, they definitely won’t know what kinds of deals and promotions you’re offering. . Also, make sure you’re doing everything you can to fulfill Black Friday orders. 1 – Publicize Your Deals.

Advertising 59

Advertising Shipping Promotions Checkout 59