Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. The surge in ecommerce was enough to create trepidation in the commercial real estate industry.

Fulfillment 270

Fulfillment Checkout Store Layout Consumer 270

A1 Retail

SEPTEMBER 4, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

Supply Chain Management 59

Supply Chain Management Fulfillment Inventory Management Returns 59

Retail TouchPoints

AUGUST 14, 2023

will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins. Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model.

Returns 188

Returns Payment Services Point of Sale Location 188

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. On a more drastic scale, imagine that an ORC ring is encouraging participants to return stolen merchandise.

Loss Prevention 214

Loss Prevention Returns Point of Sale Shipping 214

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Next Steps.

Payment Services 173

Payment Services Returns Specialty Retailers Promotions 173

Retail TouchPoints

FEBRUARY 6, 2024

Shoppers also can use the mirrors to request that sales associates bring specific items to the dressing room, and the store features lockers where shoppers can pick up items they’ve ordered online.

Location 215

Location Shopping Fast Fashion Checkout 215

Retail Gazette

AUGUST 18, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

Supply Chain Management 52

Supply Chain Management Fulfillment Returns Inventory Management 52

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

I Vend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

I Vend

OCTOBER 16, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Inside Retail

AUGUST 9, 2023

Over the past 12 years, the brand has grown to encompass nine of its own stores, one franchise, and an online store with an on-premise point-of-sale system. times lift in return on ad spend for total sales, reducing customer acquisition costs and expanding audiences.

Advertising 130

Advertising Point of Sale Customer Experience Fulfillment 130

Inside Retail

JULY 1, 2021

Unified Commerce is making sure product information, images, pricing, inventory, customer service and returns is consistent across the retailer’s physical store, website, marketplaces, social media or wherever the product is viewed.”. Here is why unified commerce is where the future of retail success lies.

Shipping 182

Shipping Point of Sale Customer Experience Fulfillment 182

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Baird: A lot of store renovation efforts are being driven by the expanded role of the store. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

Merchant Services 292

Merchant Services Payment Services Consumer Beauty and Health 292

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

Here are few Critical Success Factors: Whether online or offline, jewelry retailers who wish to meet their consumers’ expectations and adapt to the agile consumer trends, must have reliable point of sale software systems, CRMs, Gift Card Management Features like ChainDrive; which stands out as one of the very few innovative companies to offer an All-In-One (..)

Jewelry 52

Jewelry Point of Sale Specialty Store Inventory Management 52

Retail TouchPoints

JULY 29, 2020

Similarly, brands and retailers also are getting savvy about how they leverage in-store concession spaces; for example, launching new items on selected days to test market response or entice consumers to return time and again. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.

Customer Retention 244

Customer Retention Returns Merchant Services Shipping 244

Retail TouchPoints

OCTOBER 4, 2023

Many retailers are needlessly accepting shockingly low conversion rates when stronger ecommerce strategies could be driving much higher returns, without the need to invest more into campaigns or advertising. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 255

Merchant Services Social Commerce Checkout Payment Services 255

Retail TouchPoints

NOVEMBER 1, 2023

And many companies now offer risk-free return policies, which some people try to abuse. The Complexity of Ecommerce Second, service changes in the payment landscape contribute to more chargeback fraud. For example, many online transactions are “card-not-present,” which has less security than a physical card swipe.

Merchant Services 268

Merchant Services Payment Services Customer Experience Consumer 268

Inside Retail

JULY 17, 2022

As a people-first innovation nexus, Decathlon Lab will continue fulfilling Decathlon’s mission to conceive sports products and services to make a healthier and more active lifestyle more accessible and sustainable to the many. IR: Why are these kinds of initiatives important for your business’ employees and teams?

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Retail Focus

SEPTEMBER 21, 2023

That way, you may be able to transform seemingly temporary positions into fulfilling careers that employees are less likely to leave hastily. Misjudging the quantities of perishables to stock could lead to an abundance of waste if the goods are not consumed before going bad or missed sales opportunities if you run out.

Inventory Management 130

Inventory Management Management Accounting Point of Sale 130

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

Here are few Critical Success Factors: Whether online or offline, jewelry retailers who wish to meet their consumers’ expectations and adapt to the agile consumer trends, must have reliable point of sale software systems, CRMs, Gift Card Management Features like ChainDrive; which stands out as one of the very few innovative companies to offer an All-In-One (..)

Jewelry 52

Jewelry Specialty Store Point of Sale Inventory Management 52

Mass Relators

SEPTEMBER 12, 2022

increase over 2019 — representing the highest annual online sales growth ever, the Commerce Department reported. As we have all experienced, this growth has subsided from its peak numbers, but by no means has it returned to normal levels — i.e., pre-COVID levels. This was a 32.4% Those that don’t will face a diminished share of wallet.

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

365 Retail

MAY 25, 2021

It is important to recognise, however, that customer loyalty isn’t just based on the point of sale. Slow delivery (18%), a lack of available stock (17%) and difficult returns processes (14%) were all listed as potential factors behind reduced interest in using a previously preferred brand. Forming new brand connections online.

Fulfillment 52

Fulfillment Point of Sale Returns Shopping 52

365 Retail

NOVEMBER 17, 2021

Gathering and using data is also a route to personalisation to boost average order value and total sales, but also to enable retailers to cut returns by looking at serial returners and recognise whether they are genuine and valuable customers or possible fraudsters. appeared first on 365 RETAIL | Retail News.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place. There are 10 Trends unfolding before us right now, very much worth watching. And 2021 was itself a record year for foot traffic.

Checkout 296

Checkout Location Shopping Consumer 296

Retail Minded

APRIL 3, 2022

The study also found 77% of all poor online shopping experiences are directly related to problems that crop up after a shopper hits ‘buy’ — namely issues with delivery and returns, such as not receiving items on time, or products not being delivered where they should be. Order fulfillment (20%). Email marketing (29%).

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

Meanwhile, the savviest retailers have also revamped their end-to-end eCommerce experience to include better data and visualization techniques by combining smart merchandise retail store management software tools with web friendly and augmented reality applications, as well as fast and flexible payment and fulfillment options.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Rain Pros

MARCH 22, 2024

In-store retailers can do the same when using a sophisticated point-of-sale system. Rain retail’s all-in-one point-of-sale system tracks customer purchasing data and can help you send targeted marketing emails to keep customers engaged. Train your customers to make customer interactions more than just a transaction.

Point of Sale 52

Point of Sale Shipping Outdoor Target Market 52

Storis

JANUARY 22, 2024

Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Retail and Technology Initiatives for 2024 The Momentum of Mobile POS Mobile Point of Sale is a top 3 technology initiative in STORIS’ 2024 survey. Take Amazon and Shopify. Statista projects 94.7

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

Here are few Critical Success Factors: Whether online or offline, jewelry retailers who wish to meet their consumers’ expectations and adapt to the agile consumer trends, must have reliable point of sale software systems, CRMs, Gift Card Management Features like ChainDrive; which stands out as one of the very few innovative companies to offer an All-In-One (..)

Jewelry 40

Jewelry Specialty Store Point of Sale Inventory Management 40

Retail Minded

DECEMBER 21, 2022

Keeping these key points in mind, let’s look into 2023 with some predictions of what we can expect. 2023 is an overdue date for merchants to welcome agility into their point of sale, logistics and overall retail operations, yet 2023 will reveal just how important agility truly is.

Marketing 52

Marketing Merchant Services Promotions Point of Sale 52

Inside Retail

MAY 9, 2021

We were able to engage our store teams to assist with online fulfilment. However, to ensure we were maintaining our service standards and meeting customer demand, we also introduced ‘dark stores’ during Victoria’s stage-four [lockdown] period.

Planning 246

Planning Fashion Returns Location 246

Small Biz Trends

JUNE 29, 2023

Proficient computer skills and experience with point-of-sale systems. Resolve customer issues, such as order discrepancies, shipping delays, or product returns. Process customer returns and exchanges according to company policies. Collaborate with the fulfillment team to ensure timely order processing and delivery.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

365 Retail

JANUARY 4, 2023

This approach also supports stock accuracy and loss prevention, as mobile point-of-sale technology automates inventory management. Happier, more fulfilled store teams don’t simply provide better customer service and enhance the ‘theatre of retail.

Loss Prevention 70

Loss Prevention Customer Experience Inventory Management Point of Sale 70

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience.

Management 164

Management Loss Prevention ATS Store Operations 164

Independent Retailer

MAY 4, 2021

However, the other challenge is that Gross Margin Return on Inventory Invested is eroding because inventory is sitting in ‘stale’ locations and the more seasonal products are at risk of being marked down or liquidated. Retailers need to rethink how they use physical environmentals to adapt to a fast-moving ecommerce landscape.

Shipping 72

Shipping Wholesale Fulfillment Point of Sale 72