Retail TouchPoints

JANUARY 8, 2024

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

Loss Prevention 215

Loss Prevention Returns Point of Sale Shipping 215

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Everyday items are behind locked plexiglass, but technology will become a key driver of loss prevention efforts. Did you open up the lifetime value of an existing customer?

Loss Prevention 271

Loss Prevention Visual Merchandising Sporting Goods Store Operations 271

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Some stores were literally in flames, and there were loss prevention issues at others.

Management 165

Management Loss Prevention ATS Store Operations 165

365 Retail

JANUARY 4, 2023

This approach also supports stock accuracy and loss prevention, as mobile point-of-sale technology automates inventory management. Happier, more fulfilled store teams don’t simply provide better customer service and enhance the ‘theatre of retail.

Loss Prevention 70

Loss Prevention Customer Experience Inventory Management Point of Sale 70

Cisco Retail

MAY 25, 2022

Most retailers attribute 50-60% of losses to associate actions. Increasingly, Organized Retail Crime (ORC) and Cybercrime rank at the top of the list of Loss Prevention (LP) concerns, along with associate fraud and returns fraud. Addressing Areas of Shrink at the Point-of-Sale (POS).

Loss Prevention 136

Loss Prevention Shrinkage Returns Point of Sale 136