Retail TouchPoints

JULY 14, 2020

Offering BOPIS Has Quantifiable Business Benefits. According to the Q1 2020 Salesforce Shopping Index report, sites offering BOPIS grew digital revenue 92% between March 10-20, 2020 compared to 19% for sites not offering BOPIS. BOPIS Fulfillment Options. How retailers fulfill BOPIS is the hot topic.

Fulfillment 305

Fulfillment Payment Services Outdoor Customer Experience 305

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Simple and easy checkout processes are needed to seal the deal. Be mobile-friendly. Be Creative and Smart About Driving Traffic to Your Site Use an omnichannel approach.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail TouchPoints

SEPTEMBER 10, 2021

Why is payment orchestration suddenly getting so much attention? Payment orchestration is no longer optional. Surprisingly, how retailers manage and handle payments has not changed; it’s decisively stuck 20 years in the past. To ultimately transform, retailers need flexible, scalable and customizable payment infrastructure.

Payment Services 237

Payment Services Checkout Accounting Fulfillment 237

Retail TouchPoints

NOVEMBER 29, 2024

Indonesian platforms like Tokopedia and Bukalapak in particular exploit that country’s large, tech-savvy “Gen Next” cohort. Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Cultivating KOCs (key opinion consumers, a.k.a. That means less customer data coming to you.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Retail TouchPoints

AUGUST 13, 2021

The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue. In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

JULY 14, 2021

The reality today is that businesses need to be online to maximize their profits; the FOMO (fear of missing out) is just too real. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

Payment Services 264

Payment Services Checkout Customer Retention Management 264

Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. With Reshop, customers can receive instant refunds — offering them greater flexibility, control and confidence to shop again right away.

Returns 263

Returns Merchant Services Payment Services Fashion 263

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail Focus

APRIL 30, 2025

Driving forward as a truly global logistics platform for omnichannel brands, fulfilmentcrowd has announced that it is expanding its global footprint with a new fulfilment centre based in Australia. Kemps Creek is a 20,000 square ft fulfilment centre located at the Oakdale South Industrial Estate in Sydney, NSW.

Fulfillment 147

Fulfillment Retail Marketing Shipping Marketing 147

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

FEBRUARY 8, 2024

Platforms such as ITV’s Matchmaker and Channel 4’s BRANDM4TCH are leading the way on this front. Media owners aren’t just providing a platform for advertisers. Shoppable ads on CTV platforms already make it possible for viewers of a cooking program, for instance, to buy the items and ingredients being used on screen quickly and easily.

Payment Services 312

Payment Services Advertising Customer Experience Consumer 312

Retail TouchPoints

OCTOBER 9, 2020

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. All of this made us want to move away from the traditional, monolithic platform approach.”.

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

Retail Focus

MARCH 13, 2025

Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions. Walmart and other big-box retailers are investing in this technology to create a seamless shopping experience.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

Accounting 324

Accounting Payment Services Finance Shipping 324

Retail Focus

APRIL 1, 2025

A cross-border approach, in contrast, allows brands to diversify their revenue streams. They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Partnering with international couriers or fulfilment providers can make this more manageable.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

APRIL 24, 2025

Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub Ads , developed in partnership with Koddi. Additionally, Grubhub itself has seen a 20% increase in ad click-through rates and a 6% increase in revenue. Merchant view of the Grubhub Ads platform.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Retail TouchPoints

JUNE 11, 2024

Alibaba.com , the global B2B ecommerce platform of Alibaba International Digital Commerce Group , has launched Alibaba Guaranteed, a program designed to help simplify global sourcing for small- and medium-sized businesses (SMBs).

Payment Services 263

Payment Services Fulfillment Finance Shipping 263

Retail TouchPoints

OCTOBER 21, 2024

Adding verification steps or introducing slight delays in the refund process also can help deter fraudulent claims without significantly impacting the experience of legitimate customers. Retailers should leverage velocity checks to detect suspicious activity on their platforms.

Returns 278

Returns Accounting Payment Services Location 278

Retail TouchPoints

FEBRUARY 25, 2025

When integrated with platforms like CRM, ERP and supply chain management systems, clean address data flows smoothly through all operations from payment processing to warehouse management and inventory tracking. Geocoding can also assist with routing, directing customers to their nearest stores or service centers.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services Shipping Fulfillment Finance 321

Retail TouchPoints

JULY 26, 2024

The answer lies in the inherent complexity of their business processes. Manufacturers, distributors and wholesalers have developed sophisticated consultative sales processes and provide exceptional customer service. Sebastiaan Verhaar is the CEO of Sana Commerce , a ready-to-use commerce platform engineered for B2B.

Payment Services 261

Payment Services Fulfillment Wholesale Shipping 261

Retail TouchPoints

NOVEMBER 19, 2024

The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months. The platform also has enhanced its gifting experience , simplifying the process of buying gifts and adding personalized notes to recipients.

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Fulfillment and Returns. Web Design & Development.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Retail TouchPoints

AUGUST 14, 2020

Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers. We’re seeing an influx of gaming platforms and brands embedding themselves within those platforms,” according to Schwartz. “We’re

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Retail TouchPoints

MAY 28, 2020

Tra d eshift , a supply chain payment solution provider, has launched Tradeshift Engage, a seller engagement platform designed to build digital collaboration between suppliers and buyers. The platform can help companies engage and collaborate with multiple buyers through a single interface.

Finance 165

Finance Fulfillment Shipping 165

Retail TouchPoints

MARCH 20, 2024

The Flashfood app is now available at 44 Lucky stores in the San Francisco Bay Area and will expand to other Save Mart banners’ locations to fulfill customer demand. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

Payment Services 264

Payment Services Fulfillment Supermarket Location 264

Retail TouchPoints

NOVEMBER 2, 2023

We’re constantly striving to make Amazon Business the best place for small businesses to fulfill their buying needs,” said Todd Heimes, Director of Amazon Business Worldwide in a statement. Integrating Affirm as a payment option helps us do just that, while providing more flexibility and convenience to our customers.

Checkout 258

Checkout Fulfillment Management ATS 258

Retail TouchPoints

MAY 24, 2021

Twisto holds a European Payment Institution license, enabling the provision of payment serves across all EU member states, subject to regulatory consents. More than one million customers and 14,000 merchants have transacted on the platform. “We

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. A culture of communicating about security across your business is also valuable.

Payment Services 236

Payment Services Returns Accounting Shipping 236

Retail TouchPoints

JUNE 11, 2020

Solution providers also have joined the fray, creating new solutions and services to help businesses stay open — and even uncover new revenue opportunities — as we venture into the “New Normal,” or what Aptos calls the “Next Normal.” Goggin also pointed to stores as a great platform for testing out livestreaming.

Consumer 327

Consumer Fulfillment Payment Services Planning 327

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail Focus

JANUARY 12, 2023

By using it, you can: reduce your reliance on a human workforce to do mundane and repetitive tasks, thereby leaving them to focus on more productive things, streamline your business processes by linking systems together, offer clients an excellent purchasing experience, and. Data Monitoring and Validation.

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

NOVEMBER 28, 2022

and 79% of shoppers globally utilizing the platform. BNPL revenue was up 81% over the same period. Shoppers are embracing the Buy Now Pay Later payment method more this year to be able to buy desired gifts for family and friends.”. However, revenue from curbside fulfillment was up 54% and orders were up 35% for the week of Nov.

Payment Services 278

Payment Services Fulfillment Accounting Consumer 278

Retail TouchPoints

JUNE 3, 2022

Subscription meal kit service Blue Apron is ditching the “subscription” for a new offering on Walmart ’s third-party marketplace, giving Walmart customers access to a selection of on-demand meal kits with no recurring payments required. The company said it plans to expand its offerings on the platform in the coming months.

Payment Services 305

Payment Services Fulfillment Planning Consumer 305

Retail TouchPoints

JULY 30, 2020

Moreover, many of the ones that have survived do not have the liquidity or credit to fund large orders from their customers, then receive payment 60 days after delivery as they did in the past. His vision for the future of retail and fashion guided the direction and development of NGC’s Andromeda Cloud Platform for digital supply chains.

Payment Services 312

Payment Services Supply Chain Management Fashion Shipping 312