Retail TouchPoints

JULY 17, 2023

However, running even one store adds a complicated layer to overall operations, from staffing to stocking, which is why specialty apparel company Collars & Co. looked for a partner when it opened its first physical location in May. We’ve always wanted to test out a retail location. Who is shopping?

Location 183

Location Visual Merchandising Store Operations Wholesale 183

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. Sign-on bonuses of up to $3,000 are also being offered in some locations.

Fulfillment 222

Fulfillment ATS Location Marketing 222

Retail TouchPoints

APRIL 25, 2024

“Innovation and continually enhancing our idyllic shopping atmosphere, along with our collection of the most desirable brands, is what excites Woodbury Common’s shoppers, and we look forward to enhancing our guest service experience with our luxurious VIP Suite,” said Mark Silvestri, President of Development at Simon in a statement.

Inventory Management 233

Inventory Management Customer Experience Fulfillment Shopping 233

Retail TouchPoints

JANUARY 9, 2024

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

Fulfillment 220

Fulfillment Location Shopping ATS 220

Retail TouchPoints

NOVEMBER 14, 2023

The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024. After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site.

Planning 241

Planning Shopping Location Consumer 241

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

Marketing 242

Marketing Fulfillment Location Shopping 242

Retail TouchPoints

DECEMBER 14, 2020

I would say that the forecasting for what was going to be needed has changed, based on the impact of the pandemic and human behavior on shopping,” said Alan Boehme, CTO at H&M Group during the webinar. “ This same interplay of data will be vital to fulfillment. Production is No Longer a Challenge, but Logistics Remain Strained. “I

Shopping 301

Shopping Merchant Services Fulfillment Returns 301

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation.

Shopping 251

Shopping Outdoor Fulfillment Returns 251

Retail TouchPoints

SEPTEMBER 20, 2023

Toward Pay Increases Photo courtesy Amazon Amazon has opened more than 50 new fulfillment centers, delivery stations and same-day delivery sites in the U.S. The ecommerce giant plans to hire 250,000 full-time, part-time and seasonal workers for fulfillment center and transportation roles in hundreds of cities across the U.S.

Planning 245

Planning Fulfillment Payment Services Location 245

Retail TouchPoints

SEPTEMBER 12, 2022

But it was the stress Barbora Samieian felt while shopping for furniture after the birth of her first child that made her think there was an opportunity to completely rethink furniture design and merchandising. You walk into these stores and there’s so much variety — different qualities and different styles.”

Shopping 249

Shopping Customer Experience Shipping Consumer 249

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. Retailers have options.

Shipping 249

Shipping Wholesale Fulfillment Consumer 249

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. Items from U.S. per order or an annual fee of $49.

Fulfillment 261

Fulfillment Wholesale Accounting Consumer 261

Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. Many noted that their positive perception of T&C’s COVID-19 response has increased their loyalty.

Shopping 219

Shopping Checkout Location Planning 219

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

Fulfillment 252

Fulfillment Social Commerce Customer Retention Consumer 252

Retail TouchPoints

NOVEMBER 3, 2021

Electronic Shelf Label Growth Buzek predicts an “explosion” in electronic shelf label (ESL) tech, in large part because they make it possible for retailers to perform Amazon -style dynamic pricing in brick-and-mortar stores. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 342

Payment Services Checkout Fulfillment Kiosk 342

Retail TouchPoints

JULY 20, 2020

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. The new ‘Groceries from Walmart’ feature that lives within Yahoo Mail takes one more step out of our customers’ days, helping them shop when, how and where they want.”.

Shopping 191

Shopping Checkout Consumer Location 191

Retail TouchPoints

MARCH 27, 2024

Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports. The apparel retailer currently operates 84 stores across the country.

Apparel 227

Apparel Payment Services Location Shopping 227

Inside Retail

JUNE 20, 2021

He said an acceleration of Coles Local and Liquorland renewal will see “a new store program focused on high quality, locations, and winning formats”. We need to be able to shop these brands 24/7, and Coles knows the only way they can do that is by investing capital.”. Omnichannel strategy.

Fulfillment 246

Fulfillment Supermarket Customer Experience Shopping 246

Retail TouchPoints

MARCH 7, 2024

Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Harmon, President and Chief Creative Officer of Zeitgeist Design & Production.

Outdoor 268

Outdoor Fulfillment Shopping Marketing 268

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 273

Fulfillment Checkout Store Layout Consumer 273

Retail TouchPoints

JULY 1, 2020

billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 However, nearly all locations have reopened since the quarter ended on May 2, and results at these locations have exceeded expectations. Macy’s reported a net loss of nearly $3.6 billion for the same period a year ago.

Fulfillment 254

Fulfillment Location Shopping ATS 254

Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. Cleanliness Will be Just as Important to Returning Shoppers.

Sporting Goods 295

Sporting Goods Fulfillment Returns Store Layout 295

Retail TouchPoints

MAY 3, 2024

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

Grocer 235

Grocer Advertising Management Consumer 235

Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Focus on Shop-Ability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? Creating a Compelling Gathering Space. and internationally.

Fulfillment 237

Fulfillment Jewelry Location Consumer 237

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. We’re going to see a mix of these stores and pop-ups, which brands will lean into as brand ignition moments.

Loss Prevention 275

Loss Prevention Visual Merchandising Sporting Goods Store Operations 275

Retail TouchPoints

SEPTEMBER 29, 2020

You can encourage initial purchases and repeat business by fulfilling quickly, responding thoughtfully and promptly to inquiries and reviews and by maintaining a competitive pricing structure.”. Look at your peak times and work with fulfillment centers to determine what should go to the stores and what should go to the fulfillment centers.

Payment Services 263

Payment Services Fulfillment Location Shipping 263

Retail TouchPoints

NOVEMBER 3, 2023

Amazon will close its two Amazon Style stores, located in Glendale, Calif. The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. and Columbus, Ohio, by Nov. 9, 2023, according to CNBC and other media outlets.

Supermarket 249

Supermarket Fashion Location Marketing 249

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps.

Supply Chain Management 240

Supply Chain Management Fulfillment Shipping Inventory Management 240

Retail TouchPoints

SEPTEMBER 3, 2021

With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. That venture failed in 2019 when Walmart did away with Jet.com , rolling its operations into the larger Walmart.com website. and Secaucus, N.J.

Fulfillment 237

Fulfillment Location Planning Shopping 237

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 147

Planning Location Accounting Shopping 147

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc. in a statement. beginning in 2024.”

Planning 250

Planning Marketing Location Shopping 250

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

Consumer 252

Consumer ATS Location Apparel 252

Retail TouchPoints

AUGUST 25, 2020

Today’s launch follows a multi-year journey in grocery with our DoorDash Drive offering, our white-label fulfillment product that powers direct delivery for grocery chains including Walmart , Hy-Vee, and Coborn’s , as well as many regional and local grocery stores across the country,” Goldblatt wrote.

Supermarket 228

Supermarket Fulfillment Location Planning 228

Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

Accessories 241

Accessories Apparel Brand Management Planning 241

Retail TouchPoints

NOVEMBER 11, 2020

State and local ordinances meant AT&T had to allow for safe, proper operation; shoppers needed access to relatively convenient locations; and the stores themselves had to match customer preferences, such as whether it was located in a strip mall or in a stand-alone building.

ATS 245

ATS Fulfillment Outdoor Management 245

Retail TouchPoints

JULY 29, 2021

A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. Remember Toys ‘R’ Us? and abroad. Tesco in the UK and Carrefour in Europe.

Net Profit 306

Net Profit Fulfillment Boutique Outdoor 306