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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Despite COVID, Spanish Retailer Rolls Out RFID Across 125 Stores in One Month

Retail TouchPoints

With the UHF RFID technology-based solution provided by Nedap, the primary long-term objective is to achieve full supply chain visibility and merchandise visibility within all of the company’s stores across Spain, according to Gonzalo de Lorenzo, CEO, Encuentro Moda.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage.