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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

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Fashion retailers focus on flexible services to boost sales and drive long-term loyalty, research by parcelLab reveals

365 Retail

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

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Can Wesfarmers’ OnePass succeed where other membership programs failed?

Inside Retail

Adam Posner, author of The Point of Loyalty told Inside Retail the simplicity of OnePass was a strength, and that in terms of other fee-based free delivery services, it is one of the most reasonable. OnePass is very much fashioned in their image because, to a great extent, it’s an attempt to compete with them,” Cherrier said.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Brands can include a number of features in a 2D barcode that can help improve and ease access to customer service. alongside a large QR code. A true win-win!

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2022 Retail Success Guide

Independent Retailer

Crypto Payments Help Deliver a Competitive Advantage. Crypto payments help businesses attract a new customer segment while also lowering payment costs and eliminating fraud chargebacks. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.