Employee Engagement Shopping Store Operations 
Retail TouchPoints
NOVEMBER 22, 2024
Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.
Retail TouchPoints
DECEMBER 20, 2023
Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. Its Community of Gen Zers 3.
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Retail TouchPoints
OCTOBER 31, 2023
Additionally, the extended holiday season — with more consumers doing their shopping prior to the traditional peak selling season’s start on Black Friday — is likely encouraging some retailers to rely less on holiday hires and more on their existing staff. Put managers front and center.
Theatro
NOVEMBER 28, 2024
The retail sector is rapidly transforming due to evolving customer expectations for personalized, efficient, and convenient shopping experiences. To navigate this shift, retailers are increasingly Implementing GenAI for Retail into their operations.
RETAIL MANAGEMENT SOFTWARE
JUNE 28, 2022
Equip your employees with voice technology that allows them to access real-time information regarding daily store operations, inventory, product expertise, schedules, etc. Retailers should not ignore their employee’s experiences. Send them daily pep talks or messages of encouragement to keep them motivated.
Wiser
NOVEMBER 13, 2023
A well-informed associate can offer personalized advice, contribute to a pleasant shopping experience, and influence purchasing decisions. However, the journey toward effective employee advocacy demands a thoughtful strategy. Apple An example of successful store associate advocacy can be seen in Apple Stores.
Retail Gazette
MARCH 28, 2025
Below youll find five key strategies for mastering operational efficiency in UK retail, and the ways in which Orquests powerful solutions are leading the charge. Navigating the omnichannel challenge with AI-driven workforce management The rise of omnichannel shopping has placed unprecedented demands on store operations.
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