article thumbnail

Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia.

article thumbnail

The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Established store associates are no strangers to the complexities of omnichannel. Put managers front and center.

article thumbnail

Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. for associates at several large consumer electronics retailers.

article thumbnail

Retail Workforce Management Solutions That Accelerate Execution and Communication

RETAIL MANAGEMENT SOFTWARE

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.

article thumbnail

Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware. “We

article thumbnail

Dollar General promotes 18 executives

Mass Relators

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. She was named to the Mass Market Retailers Most Influential Women lists in 2022 and 2024. . — Dollar General has promoted 18 executives to new roles at the company.