Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware. “We

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Wiser

NOVEMBER 13, 2023

In both these examples, it’s clear that when store associates transition from being just employees to being brand advocates, they can deliver remarkable results. They become a key component of the overall marketing strategy, influencing customer behavior and driving brand loyalty.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. For most, if not all businesses, staffing operations required significant change and reorganisation to manage the pandemic’s immediate impact.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. And workforce engagement has become paramount to retaining frontline associates in a tight labor market. Task Management.

Management 76

Management Payment Services Employee Engagement Store Operations 76