Sat.Jul 16, 2022 - Fri.Jul 22, 2022

Rising sales are hiding retailers’ anguish, says ARA chief

Inside Retail

Retail spending across Australia is up – but there is a catch, warns Australian Retailers Association CEO Paul Zahra. Releasing the latest monthly Mastercard SpendingPulse data this morning, that covers June, Zahra says consumer spending continued its strong trajectory, rising 11.1

60% of small retailers could shutter for good in the next few months: report

Retail Dive

Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic


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Trending Sources

Different is Better Than Better

Shep Hyken

I’m going to break just a bit from my typical customer service/customer experience ideas and share another lesson: Different is better than better. .

Shaftesbury launches ‘Soho Incubator’ pop-up shop competition to find new retail talent

Retail Focus

Shaftesbury has today launched a new ‘Soho Incubator’ initiative giving budding UK brands with sustainability credentials across fashion, beauty, lifestyle and homeware the chance to win a free three-month pop-up shop this autumn/winter.

How to Effectively Create a Frictionless Customer Experience in E-Commerce

Speaker: Ashlee Aldridge, Founder, Managing Partner and CEO - Reach Partners LLC | Bill Mirabito, Interim VP and Consultant, Chameleon Collective | Mike Leibovitz, General Manager of Digital Solutions - Pivotree

Join this exclusive conversation with our expert panelists and learn how addressing customer friction and smoothing out your digital customer experience will help you thrive as an e-commerce retailer - even when faced with adverse market challenges.

Kathmandu CEO resigns, ‘heads for the hills’

Inside Retail

The chief executive of Kathmandu, Reuben Casey, has resigned after 12 years working with the New Zealand outdoor wear brand. KMD Brands Group CEO Michael Daly described Casey as an integral part of Kathmandu during his time with the brand where he served as CFO and COO prior to taking the CEO role.

A place where music and wine meet technology to create the perfect cocktail

Cisco CSR

It was a hot, brutal summer day, the mercury was stuck in the mid-90s. It was the kind of heat that makes waves of hot air dance in the distance and mirages glisten on the horizon. I was wearing shorts and a t-shirt, worried I was a bit underdressed to be meeting with a customer.

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Ted’s grooming room makes the cut for the Sloane Stanley estate

Retail Focus

Sloane Stanley has today announced the signing of London’s ‘most authentic barbers’, Ted’s Grooming Room, at 283 Fulham Road, with the brand set to open at this location by early September.

Why more retailers are hiring chief brand officers

Inside Retail

Millennials are edging ever closer to owning the majority of the spending power in Australia, and their buyer behaviour is forcing retailers to focus even more heavily on meaningful emotional connections.

A 360 Degree View on Software and Hardware at the Edge

Cisco CSR

In my last blog post, Edge Native Applications Are Conquering the Smart Device Edge , you were introduced to edge native applications and to the categorization of the various edge tiers based on the LF Edge definition.

ATS 113

Getting Started with TikTok Influencer Marketing

Small Biz Trends

In recent years TikTok has taken social media by storm. Today TikTok is available in over 150 countries, has over 1 billion users, and has been downloaded over 200 million times in the United States alone.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Frenchgate to welcome luxury fashion brand Tessuti

Retail Focus

The Frenchgate Partnership has announced the signing of premium fashion store, Tessuti as part of its regional expansion plans.

Strandbags launches Nere, a new travel lifestyle brand

Inside Retail

Trans-Tasman retailer Strandbags has launched a new travel lifestyle brand called Nere. The new brand will release two seasonal fashion-inspired ranges each year, including travel bags, suitcases and accessories.

Edge Native Applications are Conquering the Edge

Cisco CSR

Join Flo on August 18 for Conquering the Edge , the first of three in a webinar series leading up to our Develop with Cisco event in October. When you are reading about “the Edge,” do you always know what is meant by that term? The edge is a very abstract term.

Best Small Business Health Insurance

Small Biz Trends

A small business owner easily might become overwhelmed when it comes time to buy health insurance. With so many types of small business health insurance from which to choose, and so many companies offering those benefits, where is one to begin selecting health insurance ?

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

SKU'd: 3 designers reinventing fashion's business models

Retail Dive

Telfar, Marc Jacobs and Tommy Hilfiger are taking a unique approach to retail. Their creative decisions may soon be the way everyone wants to do business

How digital displays are helping physical retail bounce back

Inside Retail

While e-commerce may have been the name of the game two years ago at the peak of Covid-19 restrictions, as we’ve emerged from lockdowns, it’s clear that physical retail is not going anywhere.

Cisco DNA Center is now FIPS 140-2 certified

Cisco CSR

Contributing Author: Marcus Moffett , CTO and Senior Director of Engineering and Architecture, U.S. Public Sector.

Snapchat Now Available on Chrome Web Browser

Small Biz Trends

Snapchat has announced Snapchat for Web, which is a new Chrome browser version of the app that enables the Snapchat community to stay connected through their cameras while sitting at their computers. Snapchat Now Available on Chrome Web Browser.

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Kohl's outlook turns negative at S&P as it faces tough retail environment

Retail Dive

After acquisition talks ended, the retailer is under pressure from shareholders and consumers’ tightening wallets

ATS 101

Redbubble may appeal court order to pay Hells Angels for using logo

Inside Retail

Redbubble has been ordered to fork out $78,000 to the Hells Angels for using its logo without permission, the second copyright case brought against the online marketplace in the last three years by the motorcycle club.

Cisco Catalyst 9300X Switches Deliver More

Cisco CSR

“Hybrid work and automation in smart workspaces require agility of speed and bandwidth, flexible power, and simplicity of design.

IRS Reminds Tax Preparers IP PINs are Now Available

Small Biz Trends

The Internal Revenue Services and its Security Summit partners are encouraging professional tax preparers to increase their efforts to inform clients about the IRS Identity Protection PIN Opt-In Program to combat tax-related identity theft. IRS IP PINs are Now Available.

3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile.

JB Hi-Fi registers strong growth in sales, profit

Inside Retail

Electronics retailer JB Hi-Fi says heightened customer demand drove strong sales growth during the second half, with its core JB Hi-Fi Australian business sales up by 10.9 per cent in the last quarter.

A Unique Cybersecurity Career Path: From Journalism to Cisco

Cisco CSR

Few security career paths are linear. For Stephanie Frankel the journey to Cisco Secure was circuitous. The Ann Arbor, Michigan native studied journalism at the University of Michigan before managing communications for the Washington Capitals and NBC Sports.

A Dozen Fantastic Password Ideas

Small Biz Trends

Truth time – many of us are too complacent about our passwords. We use the same password on multiple online accounts because it is easier to remember it. Because nothing bad has happened so far on any online account, we think we have secure passwords.

Etsy Moves Executive Following Depop CEO Resignation

Retail TouchPoints

Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. The appointment will be effective Sept. 12, 2022.

Why Amazon’s offer to change the way it uses seller data is a big deal

Inside Retail

Major changes to the way Amazon operates are on the horizon.

Git for Network Engineers Series – The Basics Part 1

Cisco CSR

This is the first of a multi-part series intended to share practical knowledge about Git for network engineers, as well as some tips and tricks that I have learned over the years that will hopefully make your journey easier! Why Should I Know Git as a Network Engineer?

Kohl's replaces executive leading tech, supply chain

Retail Dive

Paul Gaffney, who had been filling both roles for about a year, arrived three years ago from Dick’s Sporting Goods

This Billion Dollar Founder Says He Owes His Inspiration to His Mother

Small Biz Trends

Here is an interview I should do every Mother’s Day. I can safely say many small business owners credit our mother’s with inspiring us. For me, my mother, Carole inspired me to always do my best at work and be kind to people.

Denim brand Ksubi to open first standalone store in London

Inside Retail

Ksubi, the Australian denim streetwear brand, plans to open three standalone stores on two continents before the end of this year.

Security Resilience in APJC

Cisco CSR

As the world continues to face formidable challenges, one of the many things impacted is cybersecurity. While recent challenges have been varied, they have all contributed to great uncertainty. How can organizations stay strong and protect their environments amidst so much volatility?