Inside Retail

JULY 20, 2022

Retail spending across Australia is up – but there is a catch, warns Australian Retailers Association CEO Paul Zahra. Releasing the latest monthly Mastercard SpendingPulse data this morning, that covers June, Zahra says consumer spending continued its strong trajectory, rising 11.1 per cent year on year. Every single retail category showed growth with fuel and convenience and jewellery leading the way, up by 23.1 per cent and 23.2 per cent respectively.

Home Furnishings 279

Home Furnishings Payment Services Apparel Consumer 279

Retail Dive

JULY 19, 2022

Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic.

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Consumer 145

Hyken

JULY 20, 2022

I’m going to break just a bit from my typical customer service/customer experience ideas and share another lesson: Different is better than better. . This was my big takeaway as I listened to supermodel, talk show host, producer, writer, actress, and entrepreneur Tyra Banks share her life story at CCW (Contact Center Week), the industry’s largest conference and trade show of its kind.

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Customer Experience Fashion ATS 117

Retail Focus

JULY 19, 2022

Shaftesbury has today launched a new ‘Soho Incubator’ initiative giving budding UK brands with sustainability credentials across fashion, beauty, lifestyle and homeware the chance to win a free three-month pop-up shop this autumn/winter. The chosen emerging brand will receive full support from Shaftesbury and This Is Soho to set up and launch for the first time in the iconic West End village, sitting alongside a host of independent and flagship brands such as RÆBURN, Oliver Spencer, Universal Wo

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Shopping Fashion Location Consumer 208

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

Promotions

Inside Retail

JULY 19, 2022

The chief executive of Kathmandu, Reuben Casey, has resigned after 12 years working with the New Zealand outdoor wear brand. KMD Brands Group CEO Michael Daly described Casey as an integral part of Kathmandu during his time with the brand where he served as CFO and COO prior to taking the CEO role. “He has built a strong brand leadership team, leaving Kathmandu well positioned for continuing growth.

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Outdoor Promotions Planning ATS 264

Tokinomo

JULY 19, 2022

Campaign scoop. Thor’s Love for OldSpice. Playing Thor on stage is a hard job and without Old Spice, it seems almost impossible. In this commercial for Old Spice, Fake Thor confesses his love for its role and for lavender. As the commercial states: It takes thick skin to embody the God of Thunder, but that skin still needs moisturizing.

Marketing 206

Marketing 206

Retail Focus

JULY 19, 2022

Sloane Stanley has today announced the signing of London’s ‘most authentic barbers’, Ted’s Grooming Room, at 283 Fulham Road, with the brand set to open at this location by early September. The new 645 sq ft traditional barbershop, designed in-house with a 1920’s cinema theme running throughout, will feature the brand’s traditional barber chairs, eclectic décor and will provide an immersive and intimate experience for every visitor.

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Location Shopping Planning Management 147

Inside Retail

JULY 21, 2022

Millennials are edging ever closer to owning the majority of the spending power in Australia, and their buyer behaviour is forcing retailers to focus even more heavily on meaningful emotional connections. With 86 per cent of consumers willing to pay more for a better customer experience, the drive to meet this need is forcing major players to adopt new ways of thinking to stay top of mind.

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Customer Experience Consumer Marketing Fashion 246

Tokinomo

JULY 20, 2022

Times and trends are changing rapidly. Nowadays, sustainability and green initiatives are the centers of attention. The Planet is hurting and the retail industry is definitely part of the problem. That’s why conscious customers expect more from brands and retailers.

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Green Retail Shopping 179

Small Biz Trends

JULY 17, 2022

Small businesses starting from scratch have a long road ahead of them when it comes to building a brand. Defining a mission, finding your voice and building trust all take time to develop, but luckily there are a few key steps new entrepreneurs can take to get there a little faster. To help get you started, a panel of Young Entrepreneur Council (YEC) members responded to the following question: “For small businesses starting from scratch, what would you say is the key to successful brand b

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Advertising Marketing Consumer ATS 142

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Focus

JULY 19, 2022

The Frenchgate Partnership has announced the signing of premium fashion store, Tessuti as part of its regional expansion plans. Totaling 9,000 sq ft, the new Tessuti store will be launching in Doncaster’s premium shopping destination this Autumn and is taking the former Topshop space on the first floor, adjacent to H&M and River Island. Tessuti, Frenchgate, designed by an in-house team, will house a curated selection of men’s, women’s and children’s designer collections from designer brands

Fashion 147

Fashion Location Shopping Planning 147

Inside Retail

JULY 20, 2022

Trans-Tasman retailer Strandbags has launched a new travel lifestyle brand called Nere. The new brand will release two seasonal fashion-inspired ranges each year, including travel bags, suitcases and accessories. Felicity McGahan, group CEO at Strandbags, described the new brand as a “key milestone” in modernising Strandbags’ travel offer. “We saw the opportunity to take our already successful Flylite travel brand and re-imagine it to become a travel lifestyle brand, suitable for today’s m

Accessories 246

Accessories Fashion ATS 246

Cisco Retail

JULY 18, 2022

In my last blog post, Edge Native Applications Are Conquering the Smart Device Edge , you were introduced to edge native applications and to the categorization of the various edge tiers based on the LF Edge definition. This blog post will focus on the hardware and software aspects of each categorization to give you an extensive understanding on all possibilities at the edge – from every angle!

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ATS Location 144

Small Biz Trends

JULY 19, 2022

In recent years TikTok has taken social media by storm. Today TikTok is available in over 150 countries, has over 1 billion users, and has been downloaded over 200 million times in the United States alone. Similar to YouTube, TikTok’s social media platform’s most appealing draw is its capability to share videos. TikTok is all about user-generated content, and besides sharing videos TikTok’s social media platform has evolved into a marketing channel for brands where they use the

Marketing 141

Marketing Payment Services Promotions Advertising 141

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail TouchPoints

JULY 20, 2022

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping

Shipping 126

Shipping Merchant Services Payment Services Consumer 126

Inside Retail

JULY 19, 2022

While e-commerce may have been the name of the game two years ago at the peak of Covid-19 restrictions, as we’ve emerged from lockdowns, it’s clear that physical retail is not going anywhere. “Overall, the return to retail has made it clear how important the customer experience is in drawing people back. Throughout Covid lockdowns, customers missed the immersive, physical aspect of retail.

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Supermarket Shopping Promotions Customer Experience 246

Cisco Retail

JULY 21, 2022

Authored By Han Law. Uncertain global environments around trade and other geo-political events have made agile supply chains the difference between a firm’s success, survival, or failure. However, traditional risk management practices have not been very effective. This is because of poor visibility, high data latency, and the unstructured nature of data present in many of today’s distributed supply chain networks.

Inventory Management 144

Inventory Management Fulfillment Customer Experience Management 144

Small Biz Trends

JULY 21, 2022

The Internal Revenue Services and its Security Summit partners are encouraging professional tax preparers to increase their efforts to inform clients about the IRS Identity Protection PIN Opt-In Program to combat tax-related identity theft. IRS IP PINs are Now Available. The call came during the Security Summit’s annual summer campaign focused on tax professionals and taking steps to stop data theft from their offices.

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Payment Services Returns Accounting 138

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Now, at the halfway point of the year, we thought we’d check in on how well our predictions have held up.

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Social Commerce Inventory Management Fulfillment Shipping 121

Inside Retail

JULY 19, 2022

Redbubble has been ordered to fork out $78,000 to the Hells Angels for using its logo without permission, the second copyright case brought against the online marketplace in the last three years by the motorcycle club. The site, launched in 2007 and co-founded by Australian entrepreneur Martin Hosking, operates as a DIY for merchandise — users can have images of their choice printed on t-shirts, stickers, and mugs, and in turn, sell the items to other customers.

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Promotions Returns ATS 246

Cisco Retail

JULY 20, 2022

Contributing Author: Marcus Moffett , CTO and Senior Director of Engineering and Architecture, U.S. Public Sector. Digital transformation, various regulations, increasing frequency and sophistication of cyber security threats, and new paradigms such as IoT and hybrid work are transforming enterprise networks and making them more complex to manage. These networks need a modern network management system to run the network efficiently through intelligent automation, securely through easy-to-adminis

Telecommunications 140

Telecommunications Management 140

Small Biz Trends

JULY 21, 2022

Snapchat has announced Snapchat for Web, which is a new Chrome browser version of the app that enables the Snapchat community to stay connected through their cameras while sitting at their computers. Snapchat Now Available on Chrome Web Browser. Snapchat for Web also includes messaging features like Chat Reactions and Chat Reply, and they plan on rolling out Lenses too as well.

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Planning ATS 138

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Retail TouchPoints

JULY 21, 2022

Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. The appointment will be effective Sept. 12, 2022. Nick Daniel, Etsy VP of Product Management, has been promoted to the CPO role formerly held by Patel Goyal, and both Patel Goyal and Daniel will report to Etsy CEO Josh Silverman.

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Fashion Customer Experience Advertising Promotions 122

Inside Retail

JULY 18, 2022

Electronics retailer JB Hi-Fi says heightened customer demand drove strong sales growth during the second half, with its core JB Hi-Fi Australian business sales up by 10.9 per cent in the last quarter. In preliminary unaudited financial results released today, the company estimates group-wide sales for the full year were up 3.5 per cent to $9.2 billion.

Shopping 246

Shopping Returns ATS 246

Cisco Retail

JULY 21, 2022

“Hybrid work and automation in smart workspaces require agility of speed and bandwidth, flexible power, and simplicity of design. With high performance access edge Cisco Catalyst 9300X switches, you will get a version of the bestselling switches plus additional flexibility and performance you need.” Hybrid work evolves. It has happened to all of us.

Management 139

Management ATS 139

Small Biz Trends

JULY 18, 2022

A small business owner easily might become overwhelmed when it comes time to buy health insurance. With so many types of small business health insurance from which to choose, and so many companies offering those benefits, where is one to begin selecting health insurance ? After all, there are a lot of health insurance acronyms to understand. Fortunately, the decision to purchase health insurance doesn’t have to be a daunting one.

Planning 137

Planning Accounting Consumer Management 137

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

Consumer

365 Retail

JULY 20, 2022

Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57% of global shoppers’ spend is now online, and this momentum will only continue to drive the retail industry forward. With this growth, three trends are shaping the industry and will continue to do so over the next five years. .

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Shopping Merchant Services Department Stores Customer Retention 120

Inside Retail

JULY 18, 2022

Major changes to the way Amazon operates are on the horizon. Last week, the e-commerce giant offered to refrain from using internal data to compete with third-party sellers on its marketplace and committed to treating all sellers equally when ranking their offers for the Buy Box, a shortcut that allows customers to add products to their cart or buy them immediately.

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Wholesale Shopping Consumer Marketing 246

Cisco Retail

JULY 22, 2022

This is the first of a multi-part series intended to share practical knowledge about Git for network engineers, as well as some tips and tricks that I have learned over the years that will hopefully make your journey easier! Why Should I Know Git as a Network Engineer? Version control systems, primarily Git, are becoming more and more prevalent outside of the realm of software development.

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Markdowns Location ATS 135

Small Biz Trends

JULY 18, 2022

Here is an interview I should do every Mother’s Day. I can safely say many small business owners credit our mother’s with inspiring us. For me, my mother, Carole inspired me to always do my best at work and be kind to people. On The Small Business Show this week, I talked with Mike McDerment (and his 80+ year old mother, Claire) who is the co-founder of FreshBooks , a cloud-based accounting software, designed exclusively for freelancers and growing service business owners.

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Accounting Management ATS 136

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting