Sat.Nov 25, 2023 - Fri.Dec 01, 2023

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Winners and losers of Black Friday 2023

Retail Dive

Data shows consumers turned to mobile to shop, while some analysts lowered their forecast for the season.

Consumer 141
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POP Display Costs: Navigating the Economics of In-Store Promotion

Tokinomo

POP displays are used by retailers and brands to promote their products and attract the attention of shoppers. However, how much does a POP display cost? In this article, we will show you the different things that impact POP display costs, so that you can make an informed decision.

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Trade Promotion vs Consumer Promotion: A Comparative Analysis

Wiser

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. These two promotional strategies, while aiming to stimulate demand and increase sales, target distinct audiences and employ different methods. Trade promotions are directed toward the intermediaries involved in the distribution process, such as wholesalers, distributors, or retailers.

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Thinking outside the box with visual merchandising

Retail Focus

Retailers have been using visual merchandising to appeal to and connect with shoppers for many years now. Be this simply placing items from a new range of clothes on a group of mannequins or coming up with a creative and colourful window display to draw in those passing by, visual merchandising plays a key role in many retail strategies. The primary challenge for retailers in the current market is how to evolve these tried and tested methods to appeal more to modern shoppers.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Touchland CEO Reveals 5 Social Media Best Practices for the Holidays

Retail TouchPoints

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX and Part 2, which focused on empowering store associates. Touchland is more than just a hand sanitizer brand — it’s a self-care brand, according to Andrea Lisbona, the company’s Founder and CEO.

Consumer 250
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Retailers have a crime problem. It’s in the numbers.

Retail Dive

The issue is complex and often clouded by imprecise data. Sometimes from the industry itself.

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More Trending

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PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Retail TouchPoints

The PepsiCo portfolio has evolved to include some of the most recognized, even beloved, food and beverage brands in the world. From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and l

Consumer 261
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MAPIC 2023 Awards Spotlight Excellence in Retail Real Estate

365 Retail

The 2023 MAPIC Awards recognised outstanding achievements in retail real estate, spotlighting innovative concepts and sustainable initiatives that are shaping the future of the industry. The awards, which took place in Cannes, celebrated excellence across thirteen core categories, along with the People’s Choice categories and the winners of the MAPIC Academy, sponsored by Nhood.

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Shopify data shows record start for Black Friday weekend

Inside Retail

Shopify’s global merchants achieved record sales of US$4.1 billion during Black Friday, a 22 per cent increase over last year’s period. The top selling countries were the US, the UK, and Canada, while the average cart price was US$110.71 globally, the data shows. The top product categories by orders included clothing, personal care, jewellery, shoes, and decor.

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$25 Flights for Amazon Prime College Students

Retail Wire

While traveling across the country can cause a dent in a student's budget, there's hope on the horizon this year with $25 flights for Amazon Prime college students.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Record Cyber Monday Sales Carry Glad Tidings for the Season

Retail TouchPoints

Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and the biggest online shopping day of all time , according to Adobe Analytics. Monday’s sales capped off a banner Cyber Week, which saw record spending every day from Thanksgiving through Cyber Monday and brought in a total of $38 billion in sales overall (up 7.8% YoY).

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Holiday Shopping Tool, Black Friday Sales, and Sampling - Weekly Snacks #82

Tokinomo

Campaign corner Friendsgiving. To commemorate the 18th anniversary of the theatrical release of “Just Friends” on November 23, the same day Thanksgiving is celebrated this year, Reynolds and Smart collaborated to create an advertisement titled "Just Friendsgiving." Viewers have the opportunity to witness the current status of the characters' relationship.

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Retail Food Group to acquire Beefy’s Pies for $10 million

Inside Retail

Beefy’s Pies may soon be available for franchising after an agreement was reached for the retail chain’s acquisition by listed cafe operator Retail Food Group (RFG) for $10 million. RFG is a global food and beverage company headquartered in Queensland which owns Gloria Jean’s, Donut King, Brumby’s Bakery, Michel’s Patisserie, Crust Gourmet Pizza, Pizza Capers, Rack ’em Bones BBQ Ribs, Cafe2U and The Coffee Guy brands.

ATS 290
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Southwest Airlines Nears Agreement with Pilots Union on Contract

Retail Wire

Southwest Airlines, along with its pilots union, is nearing an agreement on a new contract that intends to increase salaries for over 11,000 pilots.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Black Friday Football Post-Game Report: A Win for Amazon, but Room for Growth

Retail TouchPoints

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Remember the Black Fridays of yore? Frenzied masses lined up in the cold, then a stampeding rush to be the first to get at the discount TVs? Well, those days seem to be largely gone, and likely for the better — I don’t think anyone misses what was once an annual bodily injury count on the Saturday after Black Friday.

Shopping 265
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Aptos survey: 88% of Gen Z shoppers in UK plan to visit a physical store this Golden Quarter

Retail Focus

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority. The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Qu

Planning 173
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Australian 7-Eleven business sold for $1.71 billion

Inside Retail

The 7-Eleven Australia convenience store chain has been sold for $1.71 billion to 7-Eleven International (7IN) a joint venture of the brand’s Japanese-listed parent Seven & I and the US business. The Withers and Barlow families which own 7-Eleven in Australia have been looking to sell the business since early this year and there were reports they were hoping to secure as much as $2 billion for it.

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Unclaimed Baggage Store in Alabama Sells Lost Luggage From Airlines

Retail Wire

Millions of vacationers are making their way back home from their Thanksgiving trips, and for some, their lost luggage will end up as unclaimed baggage.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Vivaia Tests Physical Retail Waters with Second U.S. Pop-Up

Retail TouchPoints

Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Photo courtesy Vivaia Celeb-favorite footwear brand Vivaia has opened its second U.S. pop-up shop, at the Glendale Galleria in Los Angeles. The 500-square-foot store will be open Nov. 24 to Dec. 31, 2023. The eco-friendly brand aims to “redefine women’s footwear” with its range of shoes made from recycled plastic and designed for comfort without sacrificing style.

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Caledonia Park welcomes British duo Hobbs and Phase Eight

Retail Focus

Railpen , one of the largest pension managers in the UK, has announced Hobbs and Phase Eight have opened in Caledonia Park, Scotland’s premium designer outlet village , marking Hobbs ’ first outlet in Scotland and Phase Eight’s second. Hobbs and Phase Eight have opened a 3,0 00 sq ft unit with a dual fascia at Caledonia Park, located centrally within the scheme next to premium brand s such as POLO Ralph Lauren , kate spade new york , Radley London, and recent additions Tommy Hilfiger and Calvin

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Six must-have email marketing flows to elevate your customer journey

Inside Retail

Email marketing flows are crucial for crafting a seamless and personalised customer journey. From the initial welcome series that set the tone for a customer relationship through to re-engagement campaigns that reignite interest and post-purchase flows that build loyalty, establishing an email marketing flow is critical to the success of a retailer-customer relationship.

Marketing 287
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SHEIN Quietly Goes Public and Readies for High-Value US IPO

Retail Wire

SHEIN has discreetly filed for an IPO in the U.S., stirring anticipation of one of the largest IPOs in recent years.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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A Proactive Way to Address Loitering, Crime and Unhoused Populations in Retail Locations

Retail TouchPoints

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals are regular citizens who have fallen on hard times — and with inflation recently reaching a historic 9.1% , it is not difficult to imagine why homelessness is becoming an epidemic that affects virtually every region in the United States.

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Webinar — Cleaning Up Retail Lighting

Retail Focus

With just one week to go, here is a quick reminder of your exclusive opportunity to join Shoplight on their webinar, An Industry Challenged — Our Solution to Cleaning Up Retail Lighting. Explore how innovative bioplastics can revolutionise retail lighting, reduce carbon emissions, and drive sustainability in the retail construction sector. Learn about the thinking behind Shoplight’s circular economy lighting solution and what that means for the future of retail lighting together with innovative

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Circular economy retailer Circonomy opens purpose-built store in Melbourne

Inside Retail

Circonomy has established a purpose-built ‘re-commerce’ store in Reservoir, Victoria, to provide shoppers with economical and sustainable options in the face of escalating living costs. In collaboration with national companies including Catch, Officeworks, David Jones, and Azura, Circonomy provides consumers and businesses with a retail experience, with new products arriving weekly or daily.

Shopping 278
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Amazon Targets Miami for Expansion Following Other Billionaires

Retail Wire

Amazon's expansion radar is now set on the city of Miami, aiming to lease an impressive 50,000 square feet of office space.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Best Buy Adds DoorDash as On-Demand Delivery Partner

Retail TouchPoints

Best Buy has partnered with DoorDash to offer delivery of its consumer electronics products in under one hour, on average. The retailer, which has been shifting its store fleet to feature more small-format and outlet stores, had partnered with DoorDash rival Instacart for on-demand deliveries in November 2020 , a relationship that has continued. Like Instacart , DoorDash has been expanding its retailer relationships beyond food deliveries, adding Lush Cosmetics and Victoria’s Secret in March 202

Consumer 247
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Tesco ramps up in-store advertising with screen roll-out

Retail Gazette

Tesco revealed it has installed its 1,800th in-store advertising screen, up from around 400 screens in March this year, as it ramps up its retail media arm. The screens are now present in 420 Tesco shops, making it the largest network in the UK grocery market, according to the grocer. The supermarket can show animated content and visuals on the screens, which can be used to support in-store campaigns and product launches.

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Retailers hope sales recover at Christmas after slow October growth

Inside Retail

Retailers are hoping the Reserve Bank of Australia (RBA) will hold interest rates as they look toward a recovery in Christmas after experiencing minimal sales growth in October, driven by food-related purchases. Australian Bureau of Statistics (ABS) data showed that retail turnover amounted to $35.77 billion during the month, up 1.2 per cent from the year-ago period.

ATS 279
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Police Issue Warning About the New iPhone NameDrop Feature

Retail Wire

The iPhone's new NameDrop feature has led many police departments to start urging parents to inspect their kids' phone settings.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.