Retail TouchPoints

JANUARY 15, 2021

The first-ever all-digital CES 2021 welcomed 2,000 exhibitors that unveiled next-gen innovations across a variety of sectors, including almost 700 startups from 37 countries. Owned and produced by the Consumer Technology Association (CTA) , the virtual event featured product launches from startups to tech giants, keynotes from global industry leaders, live entertainment from Hollywood and more than 100 hours of conference programming. .

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Consumer Marketing ATS 294

Intelligence Node

JANUARY 11, 2021

The best thing about January is the opportunity to start again, a general optimism for doing better retail planning than last year. More so for retail, being one of the hardest hit industries last year. As retailers re-evaluate 2020’s retail planning decisions, the overarching theme for Budget ‘21 is ‘uncertainty’, given the current political […].

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Planning 160

Mike Anthony

JANUARY 13, 2021

Apparently, men and women are remarkably similar when it comes to shopping. Apparently that means that we can take a one-size-fits-all approach to how we market to shoppers. Really? If that were true, that would be amazing right? Our lives would be so simple! But before you dust off your beach clothes and plan to take the rest of the year off, maybe you should read the rest of this post first.

Marketing 130

Marketing Target Market Planning Shopping 130

Small Biz Trends

JANUARY 12, 2021

Keeping your small business open could mean tweaking your COVID-19 safety practices. Yelp is adding to their COVID-19 Section. They are adding customer observations on social distancing and mask wearing. There are also new content guidelines protecting businesses from unfair reviews. And new health and safety measures. The section already lets SMBs inform customers about their ongoing health and safety efforts.

Beauty and Health 98

Beauty and Health Outdoor Accounting Planning 98

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 11, 2021

Perhaps the third time will be the charm. Staples is making another bid to acquire its rival Office Depot , this time with a bid of $2.1 billion — one-third of the $6.3 billion offered in the original 2015 merger agreement. That deal was shut down in 2016 due to antitrust concerns. The two companies also had attempted a merger in 1997 that was stopped by the Federal Trade Commission (FTC).

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Planning 291

Wiser

JANUARY 12, 2021

There’s an old saying that goes, “the perfect is the enemy of the good.”. Essentially, in all the time you spend trying to get something done perfectly on the first try, you could have aimed for “good” and iterated your way to something better based on feedback. Retailers that strive for perfection in their pricing strategies would often be better served by trying for good first, then perfecting their approaches based on how consumers react to the prices of their goods.

Wholesale 78

Wholesale Shrinkage Markdowns Returns 78

Small Biz Trends

JANUARY 13, 2021

If you’re interested in a way to generate more income, you might consider buying a FedEx route. You can buy a FedEx route on a FedEx route marketplace, or from an independent owner; once you do, you’ll gain access to a fleet of trucks, employees, and equipment necessary to deliver packages all over the country. FedEx routes function as a business and can be a great way to make money.

Management 95

Management Shipping Returns Marketing 95

Retail TouchPoints

JANUARY 15, 2021

Petco debuted its IPO at $26 per share on Jan. 14, 44% above its expected price of $18 , according to CNBC. The stock reached $29.40 by closing, putting the company’s market value at $6.4 billion. The pet retailer released 48 million shares of Class A common stock and gave underwriters a 30-day option to purchase up to an additional 7.2 million shares of its Class A common stock.

ATS 285

ATS Planning Marketing Store Operations 285

Nahanco

JANUARY 11, 2021

It’s the end of the season and sales did not go quite as planned. Now, what do you do with all the leftover stock and still recoup some of the initial investment? The obvious solution is to have a sale and reduce prices. But first, you must have a plan and be prepared for having a sale. This includes setting a goal, having a vision, and investing in the right sales supplies, including signs, tagging/pricing supplies, and display options.

Visual Merchandising 81

Visual Merchandising Promotions Planning Location 81

Retail Eye

JANUARY 15, 2021

This piece was partially adapted from excerpts from our new book, Global Retail Trends and Innovations 2021, written in partnership … Continue reading →

Retail Trends 59

Retail Trends 59

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Re-Tales

JANUARY 14, 2021

Decades ago when I started working retail, I learned a basic rule of merchandising when building displays or setting shelves–if you have multiple sizes of an item, the larger size goes on the right. So if you have say Listerine mouthwash in 3 sizes, you would merchandise them as follows: 12 oz—-18 oz—-32 oz. Of course, you say “Why?

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Returns ATS Retail Trends 52

Retail TouchPoints

JANUARY 12, 2021

Walmart has partnered with fintech investment firm Ribbit Capital to launch a startup designed to offer affordable financial solutions. The venture aims to combine Walmart’s retail knowledge and scale with Ribbit’s fintech expertise to deliver tech-driven financial experiences tailored to Walmart’s customers and associates. Walmart will be the new company’s majority owner.

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Finance Payment Services Management Planning 278

RepslyBlog

JANUARY 14, 2021

What can CPG brands expect in a post-pandemic phygital world? And how can you be prepared for it? After all the uncertainty of 2020, it’s understandable that brands want to predict what to expect in this new year, but due to a number of factors – including the continued rise in COVID-19 cases, economic downturn, a new presidential term, and additional uncertainty on vaccine administration – that’s become much more challenging.

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Retail Eye

JANUARY 15, 2021

This piece was partially adapted from excerpts from our new book, Global Retail Trends and Innovations 2021, written in partnership with the Ebeltoft Group, a network of global retail advisors dedicated to bringing you the best of the best. In 2020 the world was turned upside down. The COVID-19 pandemic led to major shifts within […].

Retail Trends 52

Retail Trends 52

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Shopper Intelligence

JANUARY 14, 2021

What’s so good about two people conversing? My phone hardly ever rings these days. I am inundated by emails. My family now seem to prefer WhatsApp. Business life is dominated by Zoom meetings and webinars. What I crave is old fashioned conversation. By phone is OK (yes, it does actually work as a phone, kids); in person is much better. It made me think about what’s so good about two people conversing.

Brand Management 52

Brand Management Management Fashion Consumer 52

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With these sweeping shifts in consumer needs, retailers relied on data more than ever to quickly position themselves to create the kinds of offerings and experiences that consumers expected during this unprecedented period.

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Consumer Marketing Returns Planning 266

M19 Retail

JANUARY 13, 2021

MIAMI, FLORIDA, January 13, 2021 – Mi9 Retail, the number one vendor for tier one retailers (RIS 2021 Software LeaderBoard) that enables them to automate and optimize merchandise management and retail planning, along with its new brand, ThryveAI , which provides an industry-leading online grocery solution, today announced they are showcasing their latest innovations at Google Cloud’s Partner Pavilion during NRF’s Virtual Expo.

ATS 40

ATS Fulfillment Grocer Management 40

Retail Eye

JANUARY 15, 2021

This piece was partially adapted from excerpts from our new book, Global Retail Trends and Innovations 2021, written in partnership with the Ebeltoft Group, a network of global retail advisors dedicated to bringing you the best of the best. In 2020 the world was turned upside down. The COVID-19 pandemic led to major shifts within […].

Retail Trends 52

Retail Trends 52

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Retail Technology Review

JANUARY 15, 2021

2021 has kicked off with non-essential stores closed once again and more big-name retailers struggling for survival. The home delivery expert ParcelHero reveals the 30 biggest names to fall into receivership in 2020 and warns that, unless stores get to grip with e-commerce, this could be just the tip of the iceberg.

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Retail TouchPoints

JANUARY 12, 2021

Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that isn’t stopping the NRF from putting together an all-star lineup. From former Secretary of State Condoleezza Rice to Walmart Chief Customer Officer Janey Whiteside, NRF 2021 is out to prove it’s one of the biggest events in retail no matter where or how it takes place.

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Consumer Retail Trends Returns Customer Experience 258

Store Growers

JANUARY 14, 2021

Last Updated on January 14, 2021. The Target ROAS bidding strategy seems too good to be true. You tell Google exactly how much revenue you’d like to make for every dollar you put into your campaigns, and Google delivers you that result. Unfortunately that’s the theory, and reality doesn’t always play out that way. So in this article I break down exactly what Target ROAS is, when you should use it and how you can avoid common mistakes that will break things.

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Accounting Returns Advertising Shopping 53

Retail TouchPoints

JANUARY 14, 2021

In the grocery industry, as in so many others, sustainability is an increasingly important topic of conversation. As an organization that is passionate about people and the planet, KeHE Distributors is driving toward a better future for our partners through sustainability initiatives and our hard-working supply chain. With 16 North American distribution centers — including five million square feet of warehouse space and more than 550 trucks serving 30,000 cross-country routes — we recognize the

Supply Chain Management 241

Supply Chain Management Finance Employee Engagement Management 241

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

JANUARY 14, 2021

Pilot Company has chosen the 4R Systems machine learning Forecasting and Replenishment Solution to power logistics at its 750 Pilot Flying J travel centers in the U.S. and Canada. The system is expected to provide a more consistent and efficient solution to help maximize inventory and sales. The Forecasting and Replenishment Solution analyzes demand patterns, inventory costs, margin, case pack size, lead times and other supply chain parameters, with the goal of determining the inventory level th

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Supply Chain Management Management Merchant Services Inventory Management 229

Retail TouchPoints

JANUARY 14, 2021

Toshiba Global Commerce Solutions has introduced ELERA, a unified commerce platform designed to help retailers reimagine their businesses without the constraints of traditional retail IT systems. ELERA employs microservices along with data solutions to harness big data, and IoT and Touchpoints to enable frictionless commerce. The platform is designed to transform retail infrastructures into dynamic, agile environments in which retailers can roll out new services within days, then independently t

Promotions 226

Promotions 226

Retail TouchPoints

JANUARY 14, 2021

Data capture solution provider Anyline , which specializes in barcode and optical character recognition technology for mobile devices, has entered the U.S. retail market. The company aims to provide mobile data capture solutions that can be used for both self-shopping and efficient inventory management through the Anyline 27 smartphone barcode scanner, which offers greater scanning speed, precision and recognition capacity compared to older versions.

Inventory Management 209

Inventory Management Retail Marketing Shopping Management 209

Retail TouchPoints

JANUARY 13, 2021

Travel and airport retailer Hudson will deploy Amazon’s Just Walk Out technology in select travel convenience stores including Hudson Nonstop — a new store concept designed around the tech that will debut in Q1 2021 at Dallas Love Field Airport, with additional rollouts planned for later in the year. With more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, Hudson is launching the contactless checkout technology as part of the next phase in

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Checkout Shopping Planning ATS 209

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Point of Sale

Retail TouchPoints

JANUARY 11, 2021

LVMH Moët Hennessy Louis Vuitton SE has completed its acquisition of Tiffany & Co. The luxury conglomerate’s purchase of the iconic jeweler has been in the works for more than a year , delayed by called-off plans, numerous legal battles and deal renegotiations. A marked-down price tag (lowered from the original $16.2 billion to $15.8 billion ) finally brought the merger to fruition.

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Planning ATS 207

Retail TouchPoints

JANUARY 14, 2021

As consumers return to physical stores, features such as appointment setting and personalization will be the keys to remapping the customer experience. Krista Bourne, SVP Consumer Sales and Operations for Verizon , and Fokke De Jong, CEO and Founder of Suitsupply shared insights on how their businesses are reinventing the shopper journey during a session at NRF 2021 — Chapter One.

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Payment Services Customer Experience Apparel Fulfillment 198

Retail TouchPoints

JANUARY 14, 2021

Citing ongoing financial distress from the pandemic, specialty women’s apparel retailer Christopher & Banks has filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of New Jersey. The Minneapolis-based retailer expects to close a significant portion, if not all, of its 450 brick-and-mortar stores and has already launched a store closing and liquidation process.

Apparel 171

Apparel Planning Store Operations Management 171

Retail TouchPoints

JANUARY 13, 2021

In partnership with Synchrony and Mastercard , Walgreens is expanding its financial services offerings. By the second half of 2021, Walgreens will launch credit cards, issued by Synchrony, as well as a prepaid debit card, both of which will be powered by the Mastercard network. The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020.

Point of Sale 171

Point of Sale Finance Planning Management 171

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