Retail TouchPoints
NOVEMBER 14, 2024
Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach.
Retail Wire
NOVEMBER 14, 2024
The bad news keeps coming for Tesla's high-profile Cybertruck, with the manufacturer issuing a recall of 2,431 vehicles due to a potentially faulty drive inverter.
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Inside Retail
NOVEMBER 14, 2024
Officeworks has launched its ‘Bring it Back for Business’ technology waste reduction initiative ahead of National Recycling Week. Officeworks noted that 81 per cent of its customers in a survey said they want to be able to recycle products such as ink, toner cartridges and computer accessories. Starting November 19, customers in Victoria can order ‘Bring it Boxes’ online to fill with recyclables and schedule a collection.
Retail Focus
NOVEMBER 14, 2024
After a hugely successful launch in the North-East, with the opening of stores in Newcastle’s Eldon square and Gateshead Metrocentre, Sephora UK is continuing to fuel their northern expansion with the announcement of its next store opening at Grosvenor’s leading city-centre retail and entertainment destination, Liverpool ONE. The new store location at Liverpool ONE is slated to open in Spring 2025 and will be the 8th store in Sephora UK’s growing physical retail portfolio, which includes stores
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
NOVEMBER 12, 2024
M&S has surpassed Waitrose as the preferred grocer for Middle England for the first time, at a key period ahead of the busy Christmas season. It marks the first time that M&S has ever overtaken the premium grocer outside the festive period, when figures are skewed by higher spending on food-to-order for the party season. Unpublished market data seen by The Telegraph has revealed that M&S outpaced Waitrose in sales over the past month, with stronger growth than any other supermarket.
Retail TouchPoints
NOVEMBER 12, 2024
1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result? Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
NOVEMBER 15, 2024
The British high street has endured a string of high-profile insolvencies in recent years, leading to the demise of household retail brands. Retailers are fighting to stay out of the red as record-high inflation, rising rent, the cost of living crisis, and growing popularity for ecommerce dent already reduced budgets. Chris Bristow, a company liquidation and corporate rescue specialist at Real Business Rescue, examines the financial health of retail businesses under the current climate.
Retail Gazette
NOVEMBER 13, 2024
Homebase plunged into administration today, appointing Teneo, which immediately sold the DIY retailer’s brand, IP and up to 70 UK stores to The Range and Wilko owner CDS Superstores. But where did it go wrong for Homebase, and what will happen next? Retail Gazette explores. Homebase’s fall from grace Homebase’s demise was kickstarted by what GlobalData senior data analyst Matt Walton terms, the “disastrous ownership” by Australian conglomerate Wesfarmers.
Retail TouchPoints
NOVEMBER 13, 2024
Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S. Amazon customers when they next update their Amazon Shopping app.
Inside Retail
NOVEMBER 14, 2024
Coles and Woolworths said they will defend the class action proceedings a law firm has filed in the Federal Court of Australia concerning the supermarket chains’ allegedly false discounts. Gerard Malouf & Partners filed a class action against Coles and Woolworths, seeking to recover funds for consumers who may have been deceived by the fake price drops on the items sold in their stores. “Coles announced on September 23 that it is defending the ACCC proceedings and also intends to
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Focus
NOVEMBER 12, 2024
The storied legacy of Joseph Cheaney, a brand synonymous with quality craftsmanship and quintessentially British shoemaking, is entering a new chapter on New Bond Street. Known for its unwavering commitment to innovation and authenticity, Cheaney’s latest boutique represents a strategic move not just in retail location, but in aligning with a broader cultural shift – a renewed appreciation amongst modern consumers for quality, heritage, and an ever-evolving “buy less, buy better̶
Retail Gazette
NOVEMBER 15, 2024
Over the last week there has been a raft of updates from fashion retailers, from Primark to M&S. The results have highlighted the different strategies fashion retailers are deploying to stay ahead in a fragmented and challenging market. From agile inventory models to premium positioning, each retailer has its own distinctive plan to drive growth amid shifting consumer behaviours, economic pressures, and rising competition.
Retail TouchPoints
NOVEMBER 11, 2024
Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more. Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire f
Inside Retail
NOVEMBER 13, 2024
Fashion industry insiders are speculating about the future of Australian Fashion Week (AFW) following the news of IMG’s exit from the country’s premier fashion event. Since its debut in 1996, AFW has attempted to evolve alongside Australia’s dynamic fashion landscape. Under IMG’s leadership since 2005, AFW has elevated resort collections, showcased Indigenous designers and initiated a consumer-integrated model.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Focus
NOVEMBER 15, 2024
Today JD , the leading retailer for youth fashion and sportswear brands, unveils its highly anticipated 2024 Christmas campaign ‘ Family ’ , a vibrant and energetic celebration of the different forms of family that make the festive season special for communities around the country. With an unwavering focus on authenticity, JD presents a unique perspective on traditional family constructs through the eyes of its consumers – redefining what family really means today.
Retail Gazette
NOVEMBER 13, 2024
The Range and Wilko owner, CDS Superstores, has acquired the Homebase brand name, intellectual property, and up to 70 UK stores. The brand will continue to trade online, and the acquired stores will continue to trade as Homebase over the coming months but will re-open as The Range stores. “These stores will include everything you’d expect from The Range, combined with much broader choice across garden, showroom and DIY categories – retaining the best of the Homebase expertise and her
Retail TouchPoints
NOVEMBER 15, 2024
After more than 20 years, Saks Fifth Avenue is cancelling the renowned holiday light show at its Fifth Avenue flagship store. The light show has become something of a cultural fixture in Manhattan during the holiday season, serving as the perfect complement to Saks’ famed holiday window displays as well as the Rockefeller Center Christmas tree. Last year’s show, sponsored by Christian Dior, was the retailer’s most dynamic yet.
Inside Retail
NOVEMBER 14, 2024
Australian skincare brand Grown Alchemist has established its first flagship store in the UK, further increasing its global retail network. The store, located at 35 Beak Street, spans two levels and boasts a lab-inspired decoration with plants, as well as a selection of biotech-derived skincare items. “Grown Alchemist is one of the most exciting brands in skincare and it’s amazing to see them choose Soho for their UK flagship,” said Antonia Johns, associate director of retail & leisure at Sa
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Focus
NOVEMBER 14, 2024
Goldsmiths, a leading name in luxury watches and fine jewellery, is pleased to announce the relocation, upsize and opening of its new showroom in centre:mk , the heart of Milton Keynes. This prime location showcases an exquisite selection of renowned watch brands and fine jewellery collections, offering clients an unparalleled shopping experience. The new showroom features dedicated branded areas for some of the most prestigious watchmakers in the world, including TUDOR, Breitling, TAG Heuer, an
365 Retail
NOVEMBER 12, 2024
DPD has become the first UK parcel delivery company to deploy Ottonomy’s multi-compartment, fully autonomous ‘Locker’ robot, Ottobot. Larger than DPD’s existing autonomous delivery robots, Ottobot has a maximum payload of 70kg, eight separate compartments that can carry parcel of varying sizes and can also facilitate collections. The robot features four-wheel powered swerve drive with independent steering and suspension, which provides maximum manoeuvrability. while multiple se
Retail TouchPoints
NOVEMBER 13, 2024
Stepping into a stadium on game day is an electrifying experience. Fans flood in, full of excitement, and the air is filled with a buzz of energy and anticipation. Even outside the stadium walls, the streets are filled with vibrancy and activity. Yet, as the final whistle blows and fans dissipate, the stadium grows quiet and, often, so does the neighborhood in which it lives until the next big event.
Inside Retail
NOVEMBER 12, 2024
Bianca Richards, head of retail operations at Australian athleisure wear brand LSKD , is described by her team as a “retail powerhouse” and the “silent achiever behind the beast that has become LSKD retail. ” Richards has a reputation for executing seamless store openings and leading by listening and fostering an environment that encourages healthy conflict.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
NOVEMBER 14, 2024
Evolve Estates , part of commercial property and investment collective M Core, is set to welcome a brand-new JD Sports store at its Grosvenor Centre in Northampton next year. Leading sports retailer, JD Sports, has signed a 10-year lease for a substantial 14,000 sq ft unit, occupying units 29-35 along Newland Walk. The new store, which will be located in the former NEXT unit, is currently undergoing a major refurbishment.
Independent Retailer
NOVEMBER 15, 2024
In this article, we’ll talk about retail management, what it is and why it’s important. Let’s look at effective strategies and tools that will help improve business efficiency. This information will be useful to entrepreneurs and business managers who implement approaches aiming at streamline processes, improving customer service and reducing costs.
Retail TouchPoints
NOVEMBER 11, 2024
Sneaker marketplace StockX has named Greg Schwartz, the company’s Co-founder, President and COO, as its next CEO, effective Jan. 1, 2025. Current CEO Scott Cutler, who was one of the company’s earliest investors and advisors, will step down but will remain through 2024 to help ensure a smooth transition. Schwartz co-founded StockX, a platform for buyers and sellers of sneakers, apparel, electronics and collectibles, in 2016 with Dan Gilbert, Josh Luber and Chris Kaufman.
Inside Retail
NOVEMBER 11, 2024
Oz Hair & Beauty, H&M, and Lululemon stood out in October for dispatch and delivery experience in the Online CX Index , Australia’s first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
A1 Retail
NOVEMBER 14, 2024
Full service digital signage solutions provider ZetaDisplay has won a new global contract with premium jewellery and watch brand THOMAS SABO. The exclusive framework agreement includes deployment and services for flagship stores, standalone boutiques, concessions and pop-ups around the world. The digital signage rollout includes 70 flagship stores worldwide, each with their own unique design and store layout requirements, along with a further 20 installations planned for 2025.
Retail Gazette
NOVEMBER 10, 2024
Tesco’s national insurance bill is expected to rise an extra £1bn over the next four years following the chancellor’s decision to increase employer contributions. The supermarket giant, which employs 300,000 people, is estimated to be facing a £250m hike in its yearly tax bill when the changes come into effect in April, according to analysis by Morgan Stanley that was reported in The Times.
Retail TouchPoints
NOVEMBER 15, 2024
Albertsons Media Collective is expanding its Collective TV offering to include video ads across NBCUniversal ‘s suite of channels and publisher partners, including Peacock , ESPN , Food Network , CNN , Telemundo and Sunday Night NFL. Launched in June 2024, Albertsons Media’s Collective TV offering aims to unlock the combined value of retail media and TV by combining connected TV’s (CTV) ad serving and measurement solutions with Albertsons shopper data and insights.
Inside Retail
NOVEMBER 14, 2024
Women fashion brand Alamour The Label will launch its first flagship store in Sydney in mid-month, marking its expansion from online to physical retail. The store, located at 255C Oxford Street, has a Mediterranean-inspired design in nude and gold tones and offers a range of collections, including the Le Rouge and Honey lines. There will also be cocktail dresses, evening attire, and vacation designs, with prices ranging from $100 to $840.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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