Inside Retail

OCTOBER 31, 2023

The barometer of a brand’s yearly success heavily depends on fourth-quarter performance. Around 40 per cent of total order volume for the year occurs in Q4. Nine in 10 of the best-selling days for e-commerce retailers come in the same quarter. And one-third of all retail sales happen during the holiday season. With so much riding on this part of the year, businesses need to be well-equipped to handle spikes in traffic and order volumes.

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Promotions Planning 242

Retail TouchPoints

OCTOBER 31, 2023

Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Loss Prevention Customer Experience Sporting Goods Store Layout 106

Tokinomo

NOVEMBER 1, 2023

In the retail world, making sure your operations run smoothly is crucial for success. This article is your guide to the best strategies for optimizing retail operations.

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Retail Marketing Shopping Marketing 232

365 Retail

NOVEMBER 1, 2023

Retail media ad slots are flying off the shelves. Bolstered by digitised loyalty schemes, most major supermarkets are unveiling retail media platforms, while ecommerce retailers capitalise on activating their rich stores of first-party shopper data. For brands, retail media offers an effective complement to or even replacement for search advertising, as many queries now begin directly on ecommerce sites and apps rather than search engines.

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Beauty and Health Supermarket Advertising Grocer 109

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Wiser

OCTOBER 30, 2023

Understanding the dynamics of pricing in the eCommerce landscape is critical for any online merchant. Among various strategies to boost sales, securing the Buy Box plays an instrumental role in providing shoppers with a seamless online shopping experience. The Buy Box is a feature on many eCommerce platforms, popularly Amazon, where customers can directly proceed to purchasing products without having to navigate through multiple sellers.

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Merchant Services ATS Fulfillment Accounting 117

Retail TouchPoints

OCTOBER 30, 2023

As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes increasingly apparent. One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency.

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Merchant Services Payment Services Point of Sale Consumer 101

Retail Dive

OCTOBER 30, 2023

The retailer is also bringing back its price match guarantee for the season, which will meet select competitors’ prices for two weeks after purchase.

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Inside Retail

NOVEMBER 2, 2023

A lot of dedication and effort goes into making main streets attractive. Local governments, planners, place makers, economic development managers, trade associations and retailers work hard to design, improve and revitalise main streets. The goal is to make them attractive places to increase shopper numbers, provide pleasant places for communities, and boost local economies.

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Department Stores Shopping Marketing Planning 299

Tokinomo

OCTOBER 30, 2023

Campaign corner Show them that you care. Cesar’s new commercial shows that there are different ways to show your pet that you care. Maybe making them your ring bearer is not the best idea.The wedding was delayed as the Westie terrier, entrusted with the rings, buried one on the beach. The groom, in his white tuxedo, searched with a metal detector. Despite a hopeful discovery of an old car part, a narrator suggested showing love to your furry friend through Cesar Canine Cuisine dog food.

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Shopping Marketing 191

Retail Times

OCTOBER 31, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Data published today by The Food Foundation shows that the price of a healthy packed lunch has increased in four out of five major retailers since August, with costs increasing by up to 5% in just two months.

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Supermarket Returns 133

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Planning

Retail Gazette

NOVEMBER 1, 2023

A fifth of Britons start their Christmas planning in November, according to John Lewis’s report into changing festive habits. The department store’s commercial director Kathleen Mitchell said the trend is driven by both shoppers getting excited for the festive season and trying to spread costs. “While we see a spike in searches for Christmas trees immediately after the summer holidays, people begin shopping in earnest on 10 November – a 45-day run-up to the big event,” sh

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Shopping Department Stores Outdoor Planning 129

Inside Retail

NOVEMBER 2, 2023

Kmart Australia has paid a $1.3 million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. “When a customer decides to opt out of a marketing mailing list, businesses are obliged to fulfil that request.

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Fulfillment Marketing Department Stores 299

Retail Dive

OCTOBER 31, 2023

Brands such as Titan Casket are trying to disrupt an industry dominated by legacy manufacturers who sell through funeral homes. Could updates to a key federal rule help encourage competition and better inform consumers?

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Consumer 124

Wiser

NOVEMBER 1, 2023

Unfortunately, when it comes to eCommerce, it’s not uncommon for potential customers to leave a retailer’s site without actually making a purchase. The product may be in their shopping cart, on their wish list, or viewed multiple times, yet the sale doesn’t reach completion. Though this scenario might seem like a loss on the surface, in reality it opens the door to an effective strategy known as remarketing.

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Customer Retention Returns Customer Experience Advertising 109

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Gazette

NOVEMBER 2, 2023

Lidl has overtaken Aldi as the UK’s cheapest supermarket, ending the discounter’s 16-month run. Consumer group Which? conducted its monthly cheapest supermarket price comparison, comparing the cost of a basket of groceries and household essentials. Its latest research shows that Lidl was 17p cheaper than its closest rival Aldi by just 17p, with an average basket costing £74.58.

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Supermarket Shopping Consumer ATS 128

Inside Retail

NOVEMBER 3, 2023

The retail industry might just owe a debt of gratitude to Australia Post’s new Community Hub concept – and not just because it has installed change rooms. As much a research lab as a retail flagship, the Community Hub in Orange is a live exploration of the fundamental role that retail sites play in meeting the needs of their customers, their team members and their communities.

Merchant Services 278

Merchant Services Shopping Customer Experience Returns 278

RIS News

NOVEMBER 1, 2023

RIS’ seventh annual “Influentials: Top Movers and Shakers in Retail” highlights retail executives and solution providers developing and deploying cutting-edge technology to reshape retail, despite any barriers in their paths.

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Retail Dive

NOVEMBER 3, 2023

“Canal Street Wear” will sell authenticated items from the marketplace’s sellers and allow shoppers to verify the authenticity of their own goods.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

OCTOBER 29, 2023

Tesco has relaunched Paperchase online and in selected stores, just 10 months after it rescued the brand out of administration. Customers will be able to shop the new stationery items in 120 of the grocer’s supermarkets around the UK from today. ‘Paperchase at Tesco’ has launched with four core ranges – Rainbow, Pastel Ombre, Artful Scribbles and Confetti – all offering a wide selection of themed stationery products, including notepads, pens, highlighters, washi tap

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Supermarket Grocer Shopping ATS 131

Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019. Located in Perth’s fast-growing north-eastern metropolitan corridor, Midland Gate has a gross lettable area of 68,600sqm, anchored by Coles, Woolworths and Aldi, in addition to Kmart, Big W and Target.

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Shopping Returns Location Management 278

Retail Times

NOVEMBER 2, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! TK Maxx has today unveiled its latest Christmas advert where things have gotten fashionable, fun, feathery and furry. As the brands for less retailer unveils its biggest ever collection of Christmas gifts, “Festive Farm” features a group of adorable animals cat-walking out of their barn in their stylish new TK Maxx outfits.

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Fashion 111

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues.

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Merchant Services Payment Services Consumer Customer Experience 111

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Promotions

Retail Gazette

NOVEMBER 3, 2023

Wilko has revealed the opening dates and locations of the first three concept stores. New owner, The Range owner CDS Superstores, recently revealed it would open five concept stores ahead of Christmas before a wider rollout next year. The new stores will open in the Armada shopping centre in Plymouth and Guildhall shopping centre in Exeter on 1 December.

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Location Shopping Planning 126

Inside Retail

NOVEMBER 2, 2023

Cotton sustainability initiative Better Cotton has launched the first-ever traceability solution for the fashion and textile sectors. The organisation has worked with retailers and brands, including H&M Group, Marks & Spencer, Walmart, Target, Bestseller, Gap Inc and C&A, to prepare for the launch. The solution, which has been developed for over three years, provides visibility of cotton’s journey through the supply chain by logging stakeholder input on the Better Cotton Platform.

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Fashion Planning Accessories ATS 263

Retail Dive

NOVEMBER 2, 2023

The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

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365 Retail

NOVEMBER 3, 2023

Majestic, the wine retail specialist, is expediting its transition to sustainability by upgrading its delivery fleet to fully electric vehicles. This move is a significant step in the company’s environmental strategy, aiming to reduce its carbon footprint substantially. By the conclusion of its current financial year in March, Majestic will introduce 35 new electric vans, specifically the Citroen eBerlingo and eDispatch models, into its operations.

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Shopping Store Operations Fulfillment Accounting 109

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Shopping

Retail Gazette

OCTOBER 31, 2023

WHSmith has launched a new buy-back scheme across its high street stores to extend the life of pre-loved books. The retailer has partnered with buy-back service Zeercle to offer customers eGift cards when they trade in their used books. Customers will need to register online and scan their unwanted books through WHSmith’s website to determine the trade-in value, which is based on its condition, the popularity of the title and demand in the market.

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Shopping Marketing 121

Inside Retail

NOVEMBER 1, 2023

Coles and Woolworths have received notorious Shonkys awards for making big profits amid an inflation crisis. “This has been yet another hard year for many Australians,” said Alan Kirkland, CEO at consumer advocacy organisation Choice, which makes the awards annually. “When facing a cost-of-living crisis, people want to be confident that their money is well spent, but unfortunately our Shonky winners have only disappointed us during this difficult time. “While Coles and Wo

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Promotions Consumer Supermarket ATS 264

Retail Times

NOVEMBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In celebration of its 10-year anniversary, Elephant Gin (www.elephant-gin.com) is releasing a very special limited-edition gin, the African Explorer (40% ABV, RRP £45). When forming Elephant Gin, Tessa and Robin Gerlach were inspired by the Sundowner experience whilst exploring the wildlife of Africa; when creating their lauded London Dry Gin in 2013, th

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365 Retail

NOVEMBER 2, 2023

Mangopay , a bespoke payment infrastructure provider for platforms, has attained authorisation from the Financial Conduct Authority (FCA) as an Electronic Money Institution (EMI). This pivotal e-money license is a cornerstone for Mangopay’s strategy to extend its comprehensive suite of services to UK-based enterprises, underscoring the firm’s dedication to fortifying its UK operations.

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Payment Services Clienteling Planning Marketing 109

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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