Retail TouchPoints

MARCH 28, 2025

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal to drive sales and traffic. However, discounted pricing strategies can have serious legal implications if relevant laws and guidelines aren’t followed. Recent Proliferation of Deceptive Pricing Lawsuits Over the past year or so, putative class action lawsuits over false “reference prices” or “fake discounts” have more than doubled.

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Retail Gazette

MARCH 27, 2025

To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. It seems the retailers cautious tone at the start of the financial year was somewhat misplaced, as the business raised its guidance three times in the last 12 months, reporting a final profit in the year to January 2025 of 40m above its initial forecast.

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Fashion Shopping Finance Shipping 109

Retail Wire

MARCH 25, 2025

The new Red Lobster CEO spoke about how he's leading the company into a new era.

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Planning 296

Retail Focus

MARCH 25, 2025

Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. As inflation rises, businesses must adjust their pricing strategies to remain profitable, while consumers change their spending habits in order to meet the higher cost of living.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

ATS

Inside Retail

MARCH 26, 2025

After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market. The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. G-Star Raws 57 outlets across the country closed their doors.

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Returns Fashion Consumer Marketing 264

Retail Gazette

MARCH 27, 2025

Asda has unveiled an 80m investment into retail pay, raising hourly rates for store-based workers to 12.60 from October. Around 115,000 Asda retail and Asda express staff members will be given a pay rise of 4.7% across three phases, boosting wages from 12.04 to 12.60 per hour. Additionally, hourly pay rates for staff members at stores within the M25 will increase to 13.82.

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Retail Focus

MARCH 26, 2025

Holland & Barrett, the UKs leading health and wellness retailer, opened the doors to its first H&B Experience Store on Thursday 20 th March on Cardiffs Queens Street, voted the UKs best high street. The 3710sq.ft store, making it H&Bs largest store to date, comes complete with a fresh look and feel, boasting even more of Holland & Barretts latest range of health and wellness solutions and brand-first immersive experiences.

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Inside Retail

MARCH 25, 2025

Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”

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Retail TouchPoints

MARCH 28, 2025

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is racing by like the Road Runner speeding past a desert mesa. That makes things both challenging and exciting for early AI adopters. Tosha Hays Tosha Hays, EVP of Sourcing and Product at Venus Fashion , a trendy womens apparel brand with a focus on swimwear, began providing AI tools to her team about two years ago, but the learning curve has never really flattened out.

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Fashion Apparel Inventory Management Fast Fashion 162

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Retail Wire

MARCH 28, 2025

The Target boycott is starting to have a financial effect.

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Retail Focus

MARCH 27, 2025

The Sloane Stanley Estate has announced So. Shell, the manicure and pedicure treatment brand, has made its Chelsea debut on Fulham Road. So.Shell has opened a 1,328 sq ft salon at 307 Fulham Road. It offers customers a wide range of treatments such as nail extensions, nail art, lash treatments, and eyebrow grooming laminations, all performed by highly qualified professionals and which can be done simultaneously.

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Inside Retail

MARCH 26, 2025

The Reject Shop has entered an acquisition agreement with Canadian convenience chain Dollarama. The Reject Shop Board unanimously recommends that shareholders vote in favour of the scheme, with the acquisition price of $6.68 cash per share representing a 112 per cent premium to the closing share price of $3.15 on March 26. Today marks a milestone in the journey of The Reject Shop, The Reject Shop chairman, Steven Fisher, said in a statement.

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Retail TouchPoints

MARCH 26, 2025

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points.

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Customer Experience Accounting Promotions Planning 147

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Dezeen

MARCH 27, 2025

Swiss studio Herzog & de Meuron has designed the monochrome Beijing flagship store for Swedish clothing brand Toteme , which features a pleated white stone facade. Located in the city's Taikoo Li Sanlitun shopping complex, the 150-square-metre Toteme Beijing store opened today. Founded in 2014, the Swedish brand is known for its minimalist designs.

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Retail Focus

MARCH 25, 2025

As the digital landscape continues to evolve, the importance of a fast and secure website cannot be overstated. Both website speed and security are integral to building a trusted and successful online presence. Heres why you should consider these aspects as your top priorities and how they directly influence user engagement, brand perception and business outcomes.

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Inside Retail

MARCH 26, 2025

Chadstone has revealed its new dining precinct , The Market Pavilion, a $485 million food and lifestyle destination. The Market Pavilion spans 26,500sqm and is home to more than 50 businesses providing fresh fruit, gourmet foods, and artisan treats. With the opening of The Market Pavilion, we are redefining the way Melburnians experience food. This precinct is a celebration of quality, craftsmanship, and the rich food culture that makes our city unique, said Daniel Boyle, Chadstones centre manag

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Retail TouchPoints

MARCH 26, 2025

FedEx has introduced FedEx Easy Returns , a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff locations that include FedEx Office and Kohls stores. When the program, powered by Blue Yonder , officially begins this summer, it will route returned items through a reverse logistics facility for optimal recovery, helping retailers ensure accuracy and speed and potentially reducing waste.

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Returns Location Department Stores Customer Experience 162

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Gazette

MARCH 26, 2025

Robinsons has accused Aldi of trademark infringement in the High Court over the appearance of the supermarket’s Sun Quench Squirty Squash. Robinsons filed a claim in the High Court on 19 March, alleging that the German discounter had committed trademark infringement and passing off. The British beverage company is being represented by law firm Stobbs, The Grocer reported.

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Retail Focus

MARCH 26, 2025

Whole Foods Market has opened a new 21,800-square-foot store located at 120 Kings Road, SW3 marking an exciting expansion of the companys presence in the United Kingdom. The new store includes an array of high-quality products, including organic and locally sourced items. Whole Foods Markets Quality Standards prohibit over 300 preservatives, flavours, colours, sweeteners and other ingredients commonly found in food.

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Inside Retail

MARCH 23, 2025

Seven & I Holdings, the Japanese-headquartered operator of the 7-Eleven convenience store chain, has reportedly signed a nondisclosure agreement (NDA) with Canadian convenience store giant Alimentation Couche-Tard, allowing both companies to address antitrust concerns related to Couche-Tards proposed acquisition of the retail conglomerate. In a post-earnings call last week, however, Couche-Tard CEO Alex Miller clarified that no NDA was signed regarding the stores that the companies might nee

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Retail TouchPoints

MARCH 25, 2025

The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that businesses need to navigate carefully. While tariffs are not new, their unpredictability and impact have left businesses struggling to plan effectively. With the lack of clarity on how long tariffs or potential trade policies will remain in place, what categories may be impacted next or how tensions over trade will evolve, retail supply chain profess

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Marketing

Retail Wire

MARCH 22, 2025

Carnival Cruise Line has some ideas on how to handle your complaints.

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Retail Focus

MARCH 25, 2025

Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Manual processes hinder planogram adjustments, while the absence of real-time data obstructs stores from adapting to demand shifts.

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Inside Retail

MARCH 25, 2025

Aboriginal clothing brand and social enterprise Clothing the Gaps will launch at Universal Store later this week. Starting March 26, the brand will occupy primary retail space in 14 Universal Store locations, including flagship sites in Melbourne, Adelaide, Brisbane, and Darwin. An ally-friendly collection of seven pieces will be available at these sites, featuring bold messages celebrating Aboriginal culture and resistance and encouraging deeper cultural awareness.

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Fashion ATS Location Accessories 179

Retail TouchPoints

MARCH 26, 2025

After several months spent deciding the fate of its struggling Family Dollar division, parent company Dollar Tree has sold the banner to Brigade Capital Management and Macellum Capital Management for $1.007 billion. The VCs purchase of the 8,000+ -store discount retaileris expected to close later in Q2, subject to customary closing conditions. Dollar Tree began considering the fate of Family Dollar in June 2024 , initiating a strategic review to consider options including a sale or spinoff of th

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Fulfillment

Retail Gazette

MARCH 27, 2025

Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. As the brand prepares to unveil its third permanent London store this weekend in Westfield London, Retail Gazette sits down with Adidas Veteran Hannah Mercer, Gymshark’s first-ever general manager of wholesale and retail, to discuss her vision for the company’s global domination.

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Retail Focus

MARCH 28, 2025

Founded in 1976, DECATHLON has continued its evolution under the leadership of Barbara Martin Coppola since 2022, with a strategy aimed at becoming a multi-specialist sports brand that acts concretely for people, society and the planet. Over the last three years, DECATHLON has continued to grow within a difficult context, while achieving a significant -13% reduction in CO2 emissions since 2021, thanks to the substantial development of circular models, the use of decarbonised materials and cleane

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Inside Retail

MARCH 27, 2025

Tumi is charting an ambitious course for growth across Asia Pacific and the Middle East. Aris Maroulis, VP of Asia Pacific and Middle East at Tumi, said further expanding and optimising Tumis retail network in Asia Pacific remains one of the companys key priorities. We feel strongly about providing our customers with the full, premium Tumi experience wherever they shop, Maroulis told Inside Retail.

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