Sat.Mar 22, 2025 - Fri.Mar 28, 2025

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Retailers Face Surge in Deceptive Pricing Lawsuits: Strategies to Protect Your Business

Retail TouchPoints

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal to drive sales and traffic. However, discounted pricing strategies can have serious legal implications if relevant laws and guidelines aren’t followed. Recent Proliferation of Deceptive Pricing Lawsuits Over the past year or so, putative class action lawsuits over false “reference prices” or “fake discounts” have more than doubled.

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The £1 billion profit club: What comes Next for the fashion giant?

Retail Gazette

To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. It seems the retailers cautious tone at the start of the financial year was somewhat misplaced, as the business raised its guidance three times in the last 12 months, reporting a final profit in the year to January 2025 of 40m above its initial forecast.

Fashion 109
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Red Lobster Is Looking To Adapt to a Changing Economy. Here’s How It Plans To Do It

Retail Wire

The new Red Lobster CEO spoke about how he's leading the company into a new era.

Planning 296
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How Rising Prices Shape Consumer Behavior

Retail Focus

Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. As inflation rises, businesses must adjust their pricing strategies to remain profitable, while consumers change their spending habits in order to meet the higher cost of living.

Consumer 130
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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How G-Star is recalibrating its local strategy for a post-Covid retail landscape

Inside Retail

After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market. The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. G-Star Raws 57 outlets across the country closed their doors.

Returns 264
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AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Retail TouchPoints

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs a cutting-edge tool that connects disparate data points to create a holistic understanding of customers. These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points.

More Trending

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Why Website Speed and Security Should Be Your Top Priorities

Retail Focus

As the digital landscape continues to evolve, the importance of a fast and secure website cannot be overstated. Both website speed and security are integral to building a trusted and successful online presence. Heres why you should consider these aspects as your top priorities and how they directly influence user engagement, brand perception and business outcomes.

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Jeanswest collapses – all stores to be closed

Inside Retail

Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”

Fashion 292
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AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond

Retail TouchPoints

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is racing by like the Road Runner speeding past a desert mesa. That makes things both challenging and exciting for early AI adopters. Tosha Hays Tosha Hays, EVP of Sourcing and Product at Venus Fashion , a trendy womens apparel brand with a focus on swimwear, began providing AI tools to her team about two years ago, but the learning curve has never really flattened out.

Fashion 162
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Why is the K-Beauty Market Booming?

365 Retail

The global K-beauty market is experiencing a significant resurgence. This renewed interest stems from strategic pricing, accessible innovation, and a shift in consumer behaviour post-pandemic. South Korea has long been recognised as a beauty innovator. Still, its influence is again expanding as global consumers look for effective, affordable skincare products that reflect evolving values and routines.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Steps for Choosing and Implementing Retail Store Planning Software

Retail Focus

Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Manual processes hinder planogram adjustments, while the absence of real-time data obstructs stores from adapting to demand shifts.

Planning 130
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Tumi doubles down on Asia with store expansions and premium retail upgrades

Inside Retail

Tumi is charting an ambitious course for growth across Asia Pacific and the Middle East. Aris Maroulis, VP of Asia Pacific and Middle East at Tumi, said further expanding and optimising Tumis retail network in Asia Pacific remains one of the companys key priorities. We feel strongly about providing our customers with the full, premium Tumi experience wherever they shop, Maroulis told Inside Retail.

Fashion 130
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How Localization is Helping CVS Position Itself as the Modern General Store

Retail TouchPoints

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations across the country. And while a consistent experience is important for the chain, increasingly, the pharmacy retailer is working to create a store environment that caters to each local community individually. Visualization of CVS’s store footprint across the country; the darker the red, the more dense the store penetration.

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How Businesses Can Reduce the Risk of Accidents and Personal Injury Claims

365 Retail

Running a business comes with many responsibilities, but few are as pressing as keeping people safe. Whether its your team, clients, or visitors on your premises, maintaining a safe environment protects not just individuals, but also your companys reputation. Youve likely heard stories of companies blindsided by legal action after someone was hurt at work.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Asda unveils £80m investment into retail pay

Retail Gazette

Asda has unveiled an 80m investment into retail pay, raising hourly rates for store-based workers to 12.60 from October. Around 115,000 Asda retail and Asda express staff members will be given a pay rise of 4.7% across three phases, boosting wages from 12.04 to 12.60 per hour. Additionally, hourly pay rates for staff members at stores within the M25 will increase to 13.82.

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Funday founder on how retail has changed since Covid – and remained the same

Inside Retail

Its been five years since the World Health Organization officially declared Covid-19 a pandemic, prompting governments around the world to shut their borders and go into lockdown in an effort to stop the spread of the highly contagious virus. The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty.

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Carter’s Taps Vans Exec to Support Growth Goals

Retail TouchPoints

Carters has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former Global Brand President of Vans , will take the top leadership spot, as well as a board seat, starting April 3, 2025. Palladini brings more than 30 years of senior leadership experience to the baby and child apparel retailer. In his time at Vans , a division of VF Corporation, he more than doubled global revenue to over $4.2 billion in less than six years.

Apparel 147
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Going Green: How Retailers Are Moving from Physical to Digital Stores to Save the Environment

365 Retail

In recent years, there has been a growing movement among retailers to reduce their environmental impact and adopt more sustainable practices. One significant shift that many retailers are making is moving from traditional physical stores to digital platforms. This transition, often accelerated by advancements in technology and changing consumer behaviours, is not only reshaping the retail industry but also contributing to a more eco-friendly and sustainable future.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Holland & Barrett Unveils First H&B Experience Store in Cardiff as Transformation continues 

Retail Focus

Holland & Barrett, the UKs leading health and wellness retailer, opened the doors to its first H&B Experience Store on Thursday 20 th March on Cardiffs Queens Street, voted the UKs best high street. The 3710sq.ft store, making it H&Bs largest store to date, comes complete with a fresh look and feel, boasting even more of Holland & Barretts latest range of health and wellness solutions and brand-first immersive experiences.

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Gap, Reformation and Sweetgreen execs talk customer experience at Shoptalk 2025

Inside Retail

Strategies for centering the customer was the key theme of day one of the Shoptalk Spring event in Las Vegas, Nevada. Running from March 25-27, the conference has drawn in big players in the retail industry, including Foot Lockers executive vice president and chief commercial officer Frank Bracken, Gap Incs CEO Richard Dickson , Coachs senior vice president of global visual experience Giovanni Zaccarello, Sweetgreen;s co-founder and CEO Jonathan Neman and Reformations CEO Hali Borenstein.

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Dollar Tree Sells Family Dollar Division to VCs for Over $1 Billion

Retail TouchPoints

After several months spent deciding the fate of its struggling Family Dollar division, parent company Dollar Tree has sold the banner to Brigade Capital Management and Macellum Capital Management for $1.007 billion. The VCs purchase of the 8,000+ -store discount retaileris expected to close later in Q2, subject to customary closing conditions. Dollar Tree began considering the fate of Family Dollar in June 2024 , initiating a strategic review to consider options including a sale or spinoff of th

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John Lewis’ £80m Reading housing project nears approval

Retail Gazette

John Lewis Partnership is moving forward with plans to redevelop its former customer collection facility in Reading, continuing its expansion into the build-to-rent housing market. The site, which was previously used for customers to collect orders, closed in 2022 after being deemed surplus to requirements. Now, according to the BBC , the retailer has submitted proposals to replace it with an 11-storey residential development featuring 215 energy-efficient apartments.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Impact of New Tariffs on the Food Industry and How Innovative Solutions Address the Challenges

365 Retail

Food & beverage companies are under threat of new tariffs. Tariffs can affect costs of goods sold (COGS), supply chains and consumer behavior. Costing is uncertain and tariffs add to that uncertainty. An example is potential US-levied tariffs of 25% on goods from Canada and Mexico, and, for products from China, an additional 10% tariff on top of existing duties.

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Retail groups say Federal Budget falls short on business support

Inside Retail

Australian retailers remain vulnerable to the slowdown in consumer spending and rising living costs, say retail lobby groups, in a subdued response to the Federal Budget. Spokespeople from the soon-to-be-merged Australian Retailers Association (ARA) and National Retail Association (NRA) said that while the Budgets modest cost-of-living measures were welcome, the Labor government missed an opportunity to support businesses.

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GameStop Plans ‘Significant’ U.S. Store Closures in 2025

Retail TouchPoints

GameStop , which shuttered operations in several international markets and closed nearly 600 U.S. stores during its 2024 fiscal year, is planning a significant number of additional store closures in FY 2025, which ends in February 2026. GameStop has not indicated which stores are slated for closure; the retailer currently operates over 3,200 stores in the U.S., Canada, Australia and Europe, with the bulk ( 2,325 ) being in the U.S.

Planning 147
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Why Kingfisher’s CEO is ‘bullish’ about 2025, despite cost headwinds

Retail Gazette

Kingfisher boss Thierry Garnier is feeling relatively optimistic about the year ahead, despite the DIY giant posting a 35% drop in pre-tax profits. The retail group, which owns B&Q and Screwfix, saw its profits plunge to 307m in the year to 31 January as like-for-like sales slipped 1.7% to 12.8bn. However, in the UK and Ireland, retail profits edged up 0.6% to 558m as sales across the two retail chains cumulatively rose 1.2% to 6.5bn on a constant currency basis.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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How One CPG Distributor Casts a Wide and Deep Net for Retail Buyer Engagement

Rangeme

New York-based distributor Hey You faced a unique challenge. The company represents approximately two dozen emerging brands spanning the food and beverage as well as health and beauty care categories, and provides them with an array of services to ensure they are ready to do business with U.S. retailers. At the same time, it can offer retail buyers creative solutions that include multiple brands and leverage its distribution and merchandising capabilities.

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Ramadan shopping trends unpacked: What retailers need to know

Inside Retail

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Growing demand has led some retailers to operate 24 hours a day to accommodate changing consumption patterns. Understanding these changing patterns has become crucial for businesses looking to capitalise on this significant retail opportunity.

Shopping 130
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Kroger Countersuit Blames Albertsons for Merger’s Failure

Retail TouchPoints

Aftershocks from the failed Kroger – Albertsons merger continue to ripple through the legal system. Albertsons had halted the proposed $24.6 billion merger in December 2024 , a move that was promptly followed by Albertsons suing Kroger in the Delaware Court of Chancery, claiming Kroger had failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger.

Grocer 147
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Aldi accused of trademark infringement by Robinsons over ‘copycat’ squash drink

Retail Gazette

Robinsons has accused Aldi of trademark infringement in the High Court over the appearance of the supermarket’s Sun Quench Squirty Squash. Robinsons filed a claim in the High Court on 19 March, alleging that the German discounter had committed trademark infringement and passing off. The British beverage company is being represented by law firm Stobbs, The Grocer reported.

Grocer 103
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.