Retail Focus
JUNE 24, 2025
Visual merchandising is an essential tool for retailers aiming to boost sales and improve customer experience. It involves strategically presenting products in a physical space to engage customers and encourage purchases. This blog post will explore how effective visual merchandising can positively impact sales and offer practical tips retailers can implement to enhance their display tactics.
Retail TouchPoints
JUNE 25, 2025
In today’s fast-paced world, retailers are generating more data than ever before. From customer transactions to inventory management, retailers need to be able to manage, integrate and govern their data to make informed decisions that drive growth and profitability. Many vendors are now launching retail-specific data management solutions in response to this demand.
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Small Biz Trends
JUNE 21, 2025
Key Takeaways Understanding Consignment: Consignment is a selling method where sellers retain ownership of items until they are sold in a retail store, reducing upfront costs and risks. Key Players: The consignment process involves three main participants – sellers, retailers, and customers – each playing a crucial role in the ecosystem. Consignment Process: Sellers select items based on quality and demand, retailers showcase these items, and payment is made to sellers after a sale, typically at
Retail Gazette
JUNE 22, 2025
In today’s high-pressure retail environment, personalisation has become one of the most overused, yet least understood, buzzwords. It’s often equated with algorithms or automated emails. But at its core, personalisation is a human discipline; it’s about understanding people: their motivations, habits, and decision-making moments. That’s where real impact begins.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
JUNE 23, 2025
For retail brands to survive in the current climate, they need to position themselves in a way that customers want to engage with them, trust, and return – not just in person, but across platforms, formats and channels. The new retail model demands more than operational efficiency. It demands emotional relevance. Measurable creativity. Brand behaviour.
Miller Zell
JUNE 25, 2025
Skip to content What We Do Experiential Design Branded Environments Production Brand Rollout and Installation Program Management and Support Our Work Insights About Sustainability Philanthropy Diversity, Equity and Inclusion Contact Search There are no suggestions because the search field is empty. What we do Simply solving your complex environmental challenges.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
A1 Retail
JUNE 24, 2025
Today (24th June) Co-op has announced that it will stop sourcing relationships with countries where there are internationally recognised community-wide human rights abuses and violations of international law *. This policy has been approved by the Co-op Group Board and coincides with the start of Co-ops Fortnight in the UK. Over recent years, Co-op members have made clear through surveys, engagement and motions that conflict is one of their biggest concerns and that their Co-op should do all it
VMS
JUNE 24, 2025
The ongoing growth of online sales – and the corresponding rise of in-store returns – has turned into a lose-lose proposition for many store operators, finds a new survey by Retail Systems Research (RSR) for technology provider Jumpmind. “Our polling of retail executives and store managers shows the increasingly growing volume of orders being bought online and returned to stores is crushing many retailers, as they struggle to keep up with new costs and new workloads from in-store returns process
Retail Customer Experience
JUNE 24, 2025
JD Dillon, chief learning officer at Axonify, offers tips, advice and strategy for dealing with the rising incivility from shoppers so store associates feel safe, are well trained well and are not on a burn-out path.
Retail TouchPoints
JUNE 24, 2025
Every year, failed payments cost merchants an estimated $118.5 billion globally. That’s not just a number – it’s abandoned shopping carts and frustrated customers who may never return. In some sectors, the damage is even worse. Ecommerce businesses, for example, experience false decline rates as high as 10%, meaning that legitimate transactions are mistakenly rejected, costing merchants $443 billion annually in lost sales.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
JUNE 26, 2025
From barcode comparisons to instant resale authentication and artificial intelligence (AI) models guiding purchasing behaviour, the next evolution of artificial intelligence in retail isn’t happening in the cloud but on the shop floor. As AI reshapes both digital and physical experiences, the store is emerging as a high-stakes frontier, where value, trust and speed must collide in real time.
The Retail Doctor
JUNE 26, 2025
When you make a high-consideration purchase: a luxury mattress, custom flooring, high-end appliances, you’re not just buying a product. You’re buying confidence. You’re trusting that someone, somewhere, will know what customer service is and have your back if something goes wrong.
Retail Focus
JUNE 23, 2025
Ghalia Boustani- Ephemeral Retailing Specialist | Published Author | Podcast Host In the ever-evolving lexicon of retail and brand culture, LUXENTAINMENT emerges as a telling synthesis—a fusion of luxury and entertainment. It’s more than a clever portmanteau; it is a cultural signal, capturing a pivotal transformation in how luxury is imagined, staged, and consumed today.
Retail TouchPoints
JUNE 23, 2025
This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO). Journeys , one of the largest footwear retailers in the country with over 1,000 stores in North America, has been one of the most important large wholesale accounts for footwear brands for decade. However, leaders of several large industry footwear brands have expressed frustrations with the retailer over the years because they believed Journeys wasn’t evolving, even though good people and good merchants worke
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JUNE 22, 2025
The Good Guys, a subsidiary of JB Hi-Fi, has paid a $13.5 million fine for misleading advertising and store credit promotions. Joint submissions from the ACCC and the appliance company have been filed with the Federal Court for approval of an agreement settlement between the two parties, which includes the penalty and $200,000 in costs towards the ACCC’s legal proceedings.
The Retail Doctor
JUNE 24, 2025
While attending Momentum 2025 by Manhattan Associates last week in Las Vegas, I had the opportunity to moderate a panel conversation that hit home for every retailer in the room.
Retail Focus
JUNE 25, 2025
Far too many brands are still failing to implement a personalised loyalty program when it comes to promotions and loyalty – stuck in a vicious circle of blanket discounting, poor data, and squeezed margins, at a time when profitability is under scrutiny. That’s according to new research carried out by Harvard Business Review and sponsored by Talon.One , the leading incentives platform.
Retail TouchPoints
JUNE 27, 2025
Walmart has opened its first-ever owned and operated case-ready beef processing facility in Olathe, Kan., continuing a yearslong effort to build an end-to-end supply chain for Angus beef. The new Walmart beef facility in Olathe, Kan. (Image courtesy Walmart) The facility will process fresh beef into case-ready cuts, packaged and ready for retail, which will then be shipped directly to Walmart distribution centers to serve stores across the Midwest.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JUNE 23, 2025
In a bold move poised to reshape Melbourne’s CBD retail experience, the long-anticipated transformation of 260 Collins Street is entering its final stages. Reopening this coming spring as Collins Arcade, the project signals not just a facelift, but a retail revival with purpose – capping off the final piece of Collins Street’s retail ecosystem. With over 80 per cent of the precinct now leased, Collins Arcade is more than just a retail refresh, it’s a statement.
Retail Gazette
JUNE 24, 2025
Grocery inflation hit 4.7% in June — the highest level since March 2024 — as UK shoppers made 490 million trips to supermarkets in the four weeks to 15 June, according to the latest data from Kantar. Despite rising prices consumers shopped more frequently, averaging almost 17 grocery trips per household and marking the highest footfall since March 2020.
Retail Focus
JUNE 26, 2025
Supermarket shelves look calm, yet the prices behind every carton of milk or bag of rice can shift overnight. Weather, geopolitics, energy costs, even a ship stuck in a canal can nudge a commodity upward and squeeze retail margins. If the past few years have taught purchasing teams anything, it is this: price risk is no longer a distant finance issue.
Retail TouchPoints
JUNE 25, 2025
It’s rare for a retailer, or any business for that matter, to last for 100 years, which is what makes Bealls such a standout — the Florida-based off-price chain is celebrating its 110 th anniversary this year. Not only that, but the company remains family owned and operated to this day, with CEO Matt Beall representing the fourth generation to lead the retailer.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
JUNE 22, 2025
A confluence of economic, geopolitical and cultural headwinds is prompting luxury consumers to reassess not only how much they spend but why they spend at all. The latest Saks Global Luxury Pulse survey found that optimism among wealthy shoppers is sharply declining, with confidence in the economy, personal finances, and the market’s future all hitting new lows.
Nvidia
JUNE 24, 2025
To speed up AI adoption across industries, HPE and NVIDIA today launched new AI factory offerings at HPE Discover in Las Vegas. The new lineup includes everything from modular AI factory infrastructure and HPE’s AI-ready RTX PRO Servers (HPE ProLiant Compute DL380a Gen12), to the next generation of HPE’s turnkey AI platform, HPE Private Cloud AI. The goal: give enterprises a framework to build and scale generative, agentic and industrial AI.
Small Biz Trends
JUNE 23, 2025
The recent ruling by the U.S. Supreme Court is a significant win for small businesses across the country, affirming their right to challenge government regulations they deem excessively harmful. In a decision handed down on June 20, 2025, the Court reversed a controversial ruling from the D.C. Circuit Court that had imposed stricter standing requirements for indirectly regulated entities when contesting federal actions.
Retail TouchPoints
JUNE 27, 2025
The evolution of ecommerce has seen traditional retailers such as Walmart, Target and Best Buy embrace the marketplace model by listing products from third-party sellers, while marketplaces like Amazon have introduced first-party inventory alongside third-party products. This shift allows retailers to expand their catalog without the burden of holding excess stock, but creates new challenges for product discovery and visibility.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JUNE 24, 2025
Over 500,000 Australians face daily barriers in accessing everyday products. From identifying a shampoo bottle to using sunscreen, much of the beauty industry still caters to a narrow definition of the consumer: sighted, able-bodied and unreflective of diverse lived experiences. A new movement led by Guide Dogs NSW/ACT is calling time on this systemic exclusion.
Retail Gazette
JUNE 24, 2025
Co-op will stop sourcing products from countries with “community-wide human rights abuses” this month — including Israel — as part of a sweeping new ethical sourcing policy. The retailer will phase out goods and ingredients clearly and solely sourced from 17 countries identified by the international community, starting this month. That includes removing Israeli carrots, Russian vodka and mangoes from Mali from shelves and own-brand products.
Retail Focus
JUNE 26, 2025
Your favourite vintage treasure trove just got even better. Beyond Retro is introducing a brand-new Weekly Colour Tag Deal System across all stores — offering customers 50% to 75% off specially marked vintage items every week. How does it work? It’s simple: each week, a new colour sticker will mark the discounted pieces in store. Shoppers just need to follow the colour of the week to uncover standout vintage finds at unbeatable prices.
Retail TouchPoints
JUNE 24, 2025
Saks Global has expanded its partnership with NuORDER by Lightspeed , a B2B assortment planning platform, adding Neiman Marcus and Bergdorf Goodman as users alongside Saks Fifth Avenue. Saks Global completed its acquisition of Neiman Marcus Group in December 2024. “With the continuous evolution of luxury consumer shopping preferences, we’re committed to building a luxury fashion assortment that is both relevant and inspiring for our customers,” said Paolo Riva, Chief Brand Partnerships and Buyin
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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