Retail Gazette

JANUARY 10, 2024

Cash-strapped shoppers, unpredictable weather and an avalanche of loyalty schemes dominated headlines last year and the New Year is set to bring another year of instability for the retail sector. An influx of mixed Christmas trading updates show that retailers will need to work harder and smarter to win over shoppers in 2024. Retail Gazette takes a look at the key trends industry experts believe will shape retail in the year ahead.

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Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. However, with the sheer volume of products and the rapid fluctuations in market trends, this can be an overwhelming task. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

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Retail TouchPoints

JANUARY 11, 2024

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale.

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Retail Dive

JANUARY 10, 2024

The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios.

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RIS News

JANUARY 10, 2024

General Mills and Del Monte will be among the first to participate in Instacart's pilot program, showcasing digital advertisements on its AI-powered smart carts within the store.

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Retail Dive

JANUARY 8, 2024

From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

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Retail TouchPoints

JANUARY 10, 2024

As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. Industry thought leaders Harrison Horan of Banker Wire, Zach Adams of Bjelin and Jason Bird of Luxxbox explore the key design trends set to shape the retail space in the coming year. 1.

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Inside Retail

JANUARY 10, 2024

Woolworths Group will not be selling any Australia Day-themed merchandise this year due to a decline in demand for such products and a shift in cultural sensitivity. Woolworths Group – which includes Big W – said it made the decision in response to “broader discussions” about January 26th and its meaning to the country’s diverse communities.

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Retail Wire

JANUARY 8, 2024

Are you someone who enjoys adventure and wouldn't mind touring the country in one of America's most iconic vehicles? If yes, you might be one of the people Oscar Mayer is seeking.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

JANUARY 11, 2024

The all-new Samsung Experience Store (SES) in Westfield London will be open seven days a week, featuring the widest range of Samsung mobile, tablet and wearable products currently available to buy. This will be Samsung’s fourth experience store in London, operated by Partner Retail Services Limited (PRS&), the operator of the Samsung Experience Stores in the UK.

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Retail TouchPoints

JANUARY 10, 2024

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit

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Inside Retail

JANUARY 10, 2024

Chuck E Cheese is to expand its footprint into Australia through a multi-store partnership with Royale Hospitality Group. Headquartered in Texas, the American family entertainment restaurant brand was launched in 1977 by Atari co-founder Nolan Bushnell. The company has recently been expanding into new markets including in Asia and Europe and has almost 600 stores worldwide.

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Retail Wire

JANUARY 8, 2024

The much-anticipated billion-dollar court trial determining whether Berkshire Hathaway used improper accounting techniques in their purchase of the Haslam family's minority stake in Pilot Travel Centers was surprisingly canceled. Instead of a trial, the two sides have agreed to a settlement, though the terms were not disclosed to the public.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Tokinomo

JANUARY 8, 2024

Happy New Year! In this first Weekly Snacks edition for 2024 we’ll show you the best ads and campaigns at the moment, retail trends and technology to keep an eye on, and opinions from experts that will help you.

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Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. The Road to Circularity , hosted by sustainable fashion advocate and Coachtopia community member Aditi Mayer, brings consumers behind the scenes of the brand.

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Inside Retail

JANUARY 8, 2024

Australian size-inclusive intimates brand Nala has launched its newest product, which will expand its size range created exclusively for J cups. The Support Wirefree Bralette, which was released this week, is intended to give a solution for women with larger busts. The line features a blend of recycled mesh and plant-based signature fabric, available in black and ‘desert dust’ Nala discovered a market niche for women with larger bust sizes and launched a size-inclusive lingerie sol

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Retail Wire

JANUARY 12, 2024

Tesla is boosting the salaries of many factory workers across the United States following an announcement from the UAW union seeking to organize workers at Tesla factories.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Focus

JANUARY 11, 2024

‘Muted’ Golden Quarter fashion sales were buoyed by a Black Friday boost to order volumes, while fashion revenues rose +6% compared to 2022 in December, the latest data from True Fit, the leading AI platform that decodes size and fit for consumers and apparel and footwear retailers. True Fit’s Fashion Genome , the world’s largest connected data set for apparel and footwear, which brings together the preferences of 82 million active shoppers and 20,000+ brands, showed that while demand (order vo

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Retail TouchPoints

JANUARY 9, 2024

CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for cost-effective yet high-impact solutions. Gartner reveals that 71% of CMOs believe they lack sufficient budgets to fully execute on advertising strategies, and GroupM expects U.S. ad spending to increase 5.1% in 2024, lower than India, China, Germany and Brazil.

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Inside Retail

JANUARY 8, 2024

Craveable Brands has named Ben Simmons as the new marketing director for Oporto Australia, effective from late last year. Simmons was previously the GM of marketing and operations for Taco Bell at Restaurant Brands Australia and the senior marketing manager at KFC. Simmons has 20 years of marketing and fast food business experience, having previously worked for companies such as Kit Kat, Uncle Toby’s, and Diet Coke in Australia and the UK.

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Retail Wire

JANUARY 8, 2024

Airline Cathay Pacific has recently been in the spotlight after canceling more than 80 flights since Christmas Eve, leaving passengers worried about potential further interruptions.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

JANUARY 10, 2024

Braintree Village has welcomed its first new store of the year at the Essex-based outlet. Monsoon, nestled in-between Sunglass Hut and Molton Brown, will stock a range of womenswear and childrenswear collections by the British high-street favourite at discounted outlet prices. The much-loved brand is known for its elegant silhouettes, colourful prints and beautiful attention to detail, with garments designed in-house and sourced ethically from around the world.

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Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Here are six social commerce trends you should be aware of to maximize your results and drive growth in the coming year, based on insights from Multichannel Marketing Report 2023 by DataFeedWatch, a comprehensive analysis of the global ecommerce landscape ba

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Inside Retail

JANUARY 9, 2024

Pureplay fashion retailer The Iconic has committed to refund customers after fraudulent orders were made on their accounts. The online merchant said that it saw an increase in fraudulent login attempts on its site but denied any data breach, or ‘hack’ “We have recently seen an increase in fraudulent account login attempts on The Iconic, which our security and fraud teams continue to actively manage, in conjunction with our security partners,” a spokesperson said in a stat

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Retail Wire

JANUARY 9, 2024

Sonic Drive-In, the popular fast-food chain, is introducing a new combination to its menu: a peanut butter and bacon cheeseburger.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

JANUARY 10, 2024

M&S has hailed a strong Christmas trading, posting a better-than-expected 8.1% rise in like-for-like sales over the golden quarter as its turnaround plan continues to bear fruit. The department store retailer saw UK sales surge to £3.6bn in the 13 weeks to 30 December, driven by market-leading growth in food and a strong performance in womenswear.

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Retail TouchPoints

JANUARY 9, 2024

Solo Brands , a company with a portfolio of lifestyle brands including Solo Stove , Chubbies , Oru Kayak , ISLE and Icy Breeze , has announced that President and CEO John Merris will step down from his post, effective Jan. 15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., will take over. Metz has more than 25 years of experience leading consumer and durable goods companies.

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Inside Retail

JANUARY 8, 2024

Black Friday sales pushed Australian retail sales up by 2.2 per cent to $36.51 billion in November last year, Australian Bureau of Statistics (ABS) data showed. The cafes, restaurants, and takeaway category climbed 4.3 per cent to $5.41 billion while the food category increased 2.8 per cent to $14.26 billion, which Australian Retailers Association (ARA) CEO Paul Zahra said reflects how consumers prioritise essentials amid a cost-of-living crisis. “Shoppers are increasingly feeling the crun

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Retail Wire

JANUARY 10, 2024

A Ford recall is pulling back more than 100,000 units of its Focus and EcoSport vehicles due to a problem that might cause a loss of oil pressure.

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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