Inside Retail

JUNE 29, 2023

Many brands are getting so caught up with trends like AI or the latest social media platform, they’re overlooking the importance of the customer experience, contends an expert in experiential retail. Speaking to Amie Larter for Inside Retail’s podcast series Retail Untangled, Michael Tutek founder and CEO at retail experience platform Preezie, says every engagement a customer has with a brand contributes to its overall reputation and impression.

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Retail Focus

JUNE 16, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Defining the brand story. Defining a brand story involves understanding the core elements that make your brand unique and compelling. A brand story is an ongoing narrative that evolves with your business and resonates with your audience. The more compelling and authentic the story is, the more it will connect with customers on a deeper level.

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Retail Dive

JUNE 29, 2023

With sales down in part due to lower demand for COVID-19 vaccines and tests, the retailer is also closing 300 stores in the U.K.

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365 Retail

JUNE 12, 2023

Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Small Biz Trends

JUNE 29, 2023

A successful small business can be compared to a successful crew team. In this sport, eight athletes work together with the sole goal of going fast. Yet each seat is filled strategically with an athlete who can perform a specific task. Some are responsible for setting the pace of the boat while others are in charge of steering or creating traction in the water.

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Employee Engagement ATS 98

Shopify

JUNE 28, 2023

Learn the basics of a ship-from-store strategy, discover its six main benefits, and, if you’re a retailer considering your options, how to make an informed decision on whether ship from store suits your business.

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Shipping 98

Retail Dive

JUNE 1, 2023

The brand recently stopped selling via the department store and its off-price stores and discovered the alleged fakes this year, per court documents.

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Department Stores ATS 139

Retail TouchPoints

JUNE 30, 2023

French fashion brand Lacoste is expanding the utility of its UNDW3 NFT collection, first released in June 2022, to include a Web3-based loyalty program that will allow members to earn rewards and co-create, multiple sources report. Owners of one of the company’s 11,212 “Genesis Pass” UNDW3 (pronounced “underwater”) NFTs can now convert those digital tokens into an UNDW3 Card, and connect their wallets to a new dedicated site where they will gain access to “creative sessions, contests, vid

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Retail Wire

JUNE 9, 2023

UPS trucks do not have air conditioning and temperatures in the back of trucks can reach 140 degrees, according to the Teamsters. The union is calling on UPS to air-condition its fleet of trucks and to provide drivers with more water and ice.

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Retail Focus

JUNE 26, 2023

Online businesses will live or die depending on their SEO strategy as the ruthless toll of the cost of living crisis means almost a third of businesses went to the wall, reveals the latest government statistics. You need to throw everything you can to make your business work in this climate, even just to survive, and one weapon for e-commerce business must be SEO.

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Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Wiser

JUNE 13, 2023

For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.

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Inside Retail

JUNE 12, 2023

Pangaia is expanding its footprint in Australia through an exclusive agreement with David Jones. The brand has launched in David Jones’ stores and online, with a colourway, Wollemi Pine Green, inspired by one of Australia’s rarest and oldest trees. The collection is exclusive to David Jones and includes the brand’s signature hoodie, sweatshirt, track pants and an organic cotton t-shirt.

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Accessories Fashion ATS 290

Retail Gazette

JUNE 26, 2023

// Primark owner ABF upgrades profit forecast thanks to solid sales from the value fashion giant // Total group sales came in 16% higher year-on-year at £4.7bn in the third quarter Primark owner Associated British Foods has upgraded its profit forecast for the full year after the fashion retailer posted surging sales. Primark total sales jumped 13% to £1.99bn as like-for-like sales grew 7%, which it credited to “higher average selling prices” and soaring inflation.

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Retail TouchPoints

JUNE 16, 2023

In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

JUNE 20, 2023

Research has identified that girls are dropping out of playing sports at “alarming rates” with many doing so when they reach the age of puberty. Nike has decided to launch a coach new girl program to promote more careers in this category.

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Promotions ATS 264

365 Retail

JUNE 29, 2023

LOOKFANTASTIC, part of THG Beauty, is launching a new Dermatological Skincare hub , home to all brands and products that are medical-grade and dermatologically tested and approved. The hub, which goes live on 1 st July, has been created to provide customers with comprehensive education, guidance and understanding for their skincare journey. Located on the LOOKFANTASTIC website, the Dermatological Skincare hub is designed so customers can explore products tailored to their specific needs, so whet

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Wiser

JUNE 20, 2023

Promotions are a key component of any successful business strategy. Whether you’re launching a new product, trying to gain more customers, or simply looking to increase brand recognition and loyalty, effective promotions can help you reach your goals. But crafting an effective promotions strategy requires careful planning and execution. Every brand and retailer is coming out with new promotions all of the time.

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Inside Retail

JUNE 28, 2023

In a significant move towards improved animal welfare, more than 200 brands have pledged their support to Humane Society International (HSI) Australia’s campaign to eliminate mulesing in the wool industry. The growing list of brands can be found in HSI’s Better Wool Guide for 2023. Mulesing is the controversial practice of removing strips of the skin of a lamb’s rear and is often done without pain relief.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

JUNE 25, 2023

Supermarket bosses, including Morrisons CEO David Potts, will be questioned by MPs on Tuesday over profiteering concerns amid rising food and prices. The business committee is set to scrutinise the gross profits of the big supermarket chains, including Tesco, Sainsbury’s, Asda and Morrisons, and delve into how they break out UK business performance from their groups, and how they separate fuel margins compared to that in groceries, according to The Sunday Times.

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Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.

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Retail Wire

JUNE 22, 2023

The U.S. Agriculture Department has given the go-ahead to two companies – Good Meat and Upside Foods – to sell “cell-cultivated” chicken parts, which are grown inside labs, for human consumption. “I’m thrilled to share that cultivated meat will now be available for consumers in the U.S.,” said Uma Valeti, Upside Foods’s CEO.

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Consumer 255

365 Retail

JUNE 26, 2023

Tapi Carpets & Floors has announced their store in Speke, Liverpool, is now open, offering a wide collection of flooring options as well as expert advice from their floorologists. The store opened on 17 th June 2023, at Unit A2 New Mersey Retail Park Speke, Speke Road, Speke, Liverpool, L24 8QB. Customers in the Speke area can find more about the store here, as well as book an appointment with one of Tapi ’s experts in stores: [link] tapi.co.uk/stores/speke The team at Tapi is passionate abo

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Store Layout ATS 119

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Small Biz Trends

JUNE 29, 2023

Dressing for the office can become a complex task when the weather warms up. The juggling act between staying cool and maintaining professionalism can be tricky. That’s why we’ve put together this comprehensive guide on summer business casual for women. You’ll be looking great and staying comfortable with the right summer work outfits.

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Inside Retail

JUNE 27, 2023

Burger brand Grill’d has opened its first drive-thru location in Brisbane’s Mt Ommaney area, marking the brand’s 165th local location. Customers can get a Simon Says, Simply Grill’d, or Big Queenslander from their cars from today onwards. Grill’d says it plans to build a drive-thru network, offering Aussies quick convenience food on the go with healthy options.

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Retail Dive

JUNE 29, 2023

The online-only retailer is moving quickly to remake itself with a name it says better resonates with customers and vendors.

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Retail TouchPoints

JUNE 15, 2023

A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai

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Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Retail Wire

JUNE 21, 2023

Dollar General plans to expand its DG Market format, which sells fresh produce, meat and dairy products, to 5,000 stores by the end of the year. The chain asserts that many of these stores are in food deserts and need what it sells.

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365 Retail

JUNE 8, 2023

Today, at Adobe Summit – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced an expanded relationship with leading global automaker and mobility provider Stellantis. Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automoti

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Customer Experience Consumer Shopping ATS 118

Retail Gazette

JUNE 30, 2023

// M&S is testing Sparks Prices across 50 stores in South Wales, the North East and West Midlands // Shoppers can save up to £2 on select ‘Dine In’ meals and certain bottles of Prosecco M&S has become the latest grocer to introduce exclusive pricing for members of its loyalty scheme. The retailer is testing Sparks Prices across 50 stores in South Wales, the North East and West Midlands, IGD reported.

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Inside Retail

JUNE 1, 2023

Customers are becoming increasingly irritated by what they perceive to be aggressive sales approaches in digital marketing communications. According to a report from Customology, dubbed The Unspoken Customer, many consumers do not trust brands or their communications, therefore overly enthusiastic customer campaigns could be detrimental to businesses.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience