June, 2023

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Crafting luxury brand narratives through popup stores

Retail Focus

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Defining the brand story. Defining a brand story involves understanding the core elements that make your brand unique and compelling. A brand story is an ongoing narrative that evolves with your business and resonates with your audience. The more compelling and authentic the story is, the more it will connect with customers on a deeper level.

Fashion 264
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Walgreens to close 150 stores in the US

Retail Dive

With sales down in part due to lower demand for COVID-19 vaccines and tests, the retailer is also closing 300 stores in the U.K.

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Lidl GB Pioneers as First Supermarket to Use Prevented Ocean Plastic in Water Bottles

365 Retail

Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.

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Patagonia sues Nordstrom, claiming counterfeit sales at Rack

Retail Dive

The brand recently stopped selling via the department store and its off-price stores and discovered the alleged fakes this year, per court documents.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lacoste Evolves NFTs into Community-Focused Loyalty Program

Retail TouchPoints

French fashion brand Lacoste is expanding the utility of its UNDW3 NFT collection, first released in June 2022, to include a Web3-based loyalty program that will allow members to earn rewards and co-create, multiple sources report. Owners of one of the company’s 11,212 “Genesis Pass” UNDW3 (pronounced “underwater”) NFTs can now convert those digital tokens into an UNDW3 Card, and connect their wallets to a new dedicated site where they will gain access to “creative sessions, contests, vid

Fashion 345
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Pangaia launches in Australia through David Jones

Inside Retail

Pangaia is expanding its footprint in Australia through an exclusive agreement with David Jones. The brand has launched in David Jones’ stores and online, with a colourway, Wollemi Pine Green, inspired by one of Australia’s rarest and oldest trees. The collection is exclusive to David Jones and includes the brand’s signature hoodie, sweatshirt, track pants and an organic cotton t-shirt.

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Primark posts soaring sales as owner lifts profit guidance

Retail Gazette

// Primark owner ABF upgrades profit forecast thanks to solid sales from the value fashion giant // Total group sales came in 16% higher year-on-year at £4.7bn in the third quarter Primark owner Associated British Foods has upgraded its profit forecast for the full year after the fashion retailer posted surging sales. Primark total sales jumped 13% to £1.99bn as like-for-like sales grew 7%, which it credited to “higher average selling prices” and soaring inflation.

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E-Commerce SMBs Go Global

LS Retail

©iStock/CherriesJD Just by clicking buttons, thousands of small businesses are daring to go global with their wares through e-commerce and this has all been brought on by the pandemic. According to the ‘Amazon Seller Report 2022’ by Payoneer a FinTech company and SellerApp, the year 2022, approximately 63% of small and medium-sized businesses (SMBs) are present on global marketplaces, contributing to nearly 60% of their overall retail sales.

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Amazon wants package delivery help from thousands of small businesses

Retail Dive

"Hub Delivery" program partners, which could include small business owners like florists or plumbers, will commit to delivering 20 to 50 packages daily for local customers.

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Shein Takes Aim at Temu with Category Expansion, Brand Partnerships

Retail TouchPoints

In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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Two hundred brands commit to remove ‘mulesed wool’ from supply chain

Inside Retail

In a significant move towards improved animal welfare, more than 200 brands have pledged their support to Humane Society International (HSI) Australia’s campaign to eliminate mulesing in the wool industry. The growing list of brands can be found in HSI’s Better Wool Guide for 2023. Mulesing is the controversial practice of removing strips of the skin of a lamb’s rear and is often done without pain relief.

Consumer 264
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Nike wants to keep more girls playing sports

Retail Wire

Research has identified that girls are dropping out of playing sports at “alarming rates” with many doing so when they reach the age of puberty. Nike has decided to launch a coach new girl program to promote more careers in this category.

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Supermarket bosses set to be grilled by MPs over profiteering claims

Retail Gazette

Supermarket bosses, including Morrisons CEO David Potts, will be questioned by MPs on Tuesday over profiteering concerns amid rising food and prices. The business committee is set to scrutinise the gross profits of the big supermarket chains, including Tesco, Sainsbury’s, Asda and Morrisons, and delve into how they break out UK business performance from their groups, and how they separate fuel margins compared to that in groceries, according to The Sunday Times.

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LOOKFANTASTIC Debuts Dermatological Skincare Hub to Enlighten and Assist Customers

365 Retail

LOOKFANTASTIC, part of THG Beauty, is launching a new Dermatological Skincare hub , home to all brands and products that are medical-grade and dermatologically tested and approved. The hub, which goes live on 1 st July, has been created to provide customers with comprehensive education, guidance and understanding for their skincare journey. Located on the LOOKFANTASTIC website, the Dermatological Skincare hub is designed so customers can explore products tailored to their specific needs, so whet

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Kelly Goetch, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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5 takeaways on digital innovation from top Walmart execs

Retail Dive

The company’s CFO and head of investor relations outlined how supply chain automation, in-store technology and remodels are impacting labor, sales and consumer behavior.

Consumer 120
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Cooler Screens Sues Walgreens for Ending Smart Door Agreement

Retail TouchPoints

In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.

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Grill’d opens its first drive-thru restaurant

Inside Retail

Burger brand Grill’d has opened its first drive-thru location in Brisbane’s Mt Ommaney area, marking the brand’s 165th local location. Customers can get a Simon Says, Simply Grill’d, or Big Queenslander from their cars from today onwards. Grill’d says it plans to build a drive-thru network, offering Aussies quick convenience food on the go with healthy options.

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Summer Business Casual for Women: Our Top Picks and Style Tips

Small Biz Trends

Dressing for the office can become a complex task when the weather warms up. The juggling act between staying cool and maintaining professionalism can be tricky. That’s why we’ve put together this comprehensive guide on summer business casual for women. You’ll be looking great and staying comfortable with the right summer work outfits.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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M&S trials discounted prices for Sparks members

Retail Gazette

// M&S is testing Sparks Prices across 50 stores in South Wales, the North East and West Midlands // Shoppers can save up to £2 on select ‘Dine In’ meals and certain bottles of Prosecco M&S has become the latest grocer to introduce exclusive pricing for members of its loyalty scheme. The retailer is testing Sparks Prices across 50 stores in South Wales, the North East and West Midlands, IGD reported.

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Tapi Carpets & Floors open new store in Liverpool

365 Retail

Tapi Carpets & Floors has announced their store in Speke, Liverpool, is now open, offering a wide collection of flooring options as well as expert advice from their floorologists. The store opened on 17 th June 2023, at Unit A2 New Mersey Retail Park Speke, Speke Road, Speke, Liverpool, L24 8QB. Customers in the Speke area can find more about the store here, as well as book an appointment with one of Tapi ’s experts in stores: [link] tapi.co.uk/stores/speke The team at Tapi is passionate abo

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Deliveries keep getting faster. Will it last?

Retail Dive

Shippers adjusted to pandemic-related disruptions to reach customers faster. But shifting shopper preferences and cost-cutting efforts may slow things down.

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Fenty Beauty Launches Product-Creation Activation in Roblox

Retail TouchPoints

Fenty Beauty ’s new Roblox activation will feature interactive scavenger hunts, mazes and other opportunities to learn about the inspirations for, and ingredients from, some of the company’s products. The event, called The Fenty Beauty + Skin Experience , launched on June 30 and will run through July 30, 2023. The metaverse experience will reportedly teach shoppers about popular products, including Fenty Skin Melt Awf Jelly Oil Makeup-Melting Cleanser, Fenty Eau de Parfum and Fenty Beauty Gloss

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The ‘silent majority’ have a beef with brands. Here’s why

Inside Retail

Customers are becoming increasingly irritated by what they perceive to be aggressive sales approaches in digital marketing communications. According to a report from Customology, dubbed The Unspoken Customer, many consumers do not trust brands or their communications, therefore overly enthusiastic customer campaigns could be detrimental to businesses.

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How digital twins can prepare retailers for the upcoming holiday season

Retail Customer Experience

A digital twin of a customer is a simple concept that evolved from the idea of both a marketing persona and a digital twin of a product that attempts to predict and understand the complex patterns that go into consumer behavior.

Consumer 113
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George Osborne-chaired investment firm raises Ocado stake to 5%

Retail Gazette

// An investment firm backed by the Agnelli family of Italy and led by George Osborne has built a 5% stake in O cado // The investment by Lingotto comes a month after Osborne was named chairman An investment firm chaired by former UK chancellor of the Exchequer George Osborne has built up a 5% stake in Ocado, new company filings reveal. Lingotto Investment Management, run by the billionaire Italian Agnelli family, took up its holding just days after Ocado shares surged over 40% amid speculation

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Adobe and Stellantis Expand Relationship to Reimagine Automotive Customer Experiences

365 Retail

Today, at Adobe Summit – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced an expanded relationship with leading global automaker and mobility provider Stellantis. Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automoti

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Overstock to rebrand itself as Bed Bath & Beyond

Retail Dive

The online-only retailer is moving quickly to remake itself with a name it says better resonates with customers and vendors.

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5 Emerging Conversion Best Practices for Ecommerce Websites

Retail TouchPoints

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.

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Myer CEO and MD John King to retire

Inside Retail

Myer’s CEO and MD John King has announced he will retire in the second half of the 2024 calendar year and return to the US. In an ASX announcement, the department store’s board thanked King for his “extraordinary contribution” and added that his decision to leave is based on “being with his family as their health circumstances demand.” King has more than 30 years of experience in retail across department stores, specialty retailing and premium global brands in the US and UK.

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Managing green with green: How sustainability and profitability go hand in hand

Retail Customer Experience

With half of all consumers willing to spend more money on a brand whose values align with their own, it’s crucial for brands to tell their story across every touchpoint of the ever-evolving customer journey.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.