Wiser
MARCH 15, 2022
In the world of retail, actionable data collection and analysis are essential to making logical, evidence-based decisions that could improve your products’ health on the shelf. Since you rely heavily on consumer shopping behavior and shelf insights, collecting as much information as possible on what goes on inside stores is crucial. But just collecting the data isn’t enough.
Inside Retail
MARCH 21, 2022
The Australian government has announced an additional investment of $60 million in the Recycling Modernisation Fund, bringing the total investment to $250 million. The fund will focus on advanced plastic recycling technology and tackle problematic single-use plastics like bread bags, chip packets, cereal box liners, chocolate wrappings. “This new funding stream, dedicated to helping solve the problem of hard to recycle plastic waste, demonstrates our determination to invest in Australian industr
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Retail TouchPoints
MARCH 7, 2022
With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to follow suit and provide customers with the ease of online shopping without compromising the benefits of the physical experience. For example, Forever 21 is getting involved by collaborating with the popular online game Roblox, allowing users to customize virtual fashion stores using Forever 21 products and then purchase the physical equivalents on their website.
Retail Focus
MARCH 28, 2022
Moss Bros has launched a new concept store at Victoria Place, the recently launched £700 million regeneration scheme in Woking town centre co-owned by Woking Borough Council and Moyallen Group. Occupying a 2742 sq ft space, the brand has opened on Victoria Place’s Henry Plaza. . The Moss Bros new concept store is designed to meet the needs of every shopper, including a dedicated style suite with its own fitting room and a cash desk for private appointments.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Wire
MARCH 30, 2022
Walgreens Boots Alliance is opening micro-fulfillment centers that use robots to fill customers’ prescriptions. The drugstore giant expects it may use robots to fill as many as half its prescriptions by 2025.
Tokinomo
MARCH 29, 2022
Brick and mortar retailers have a lot of challenges to deal with after two years of pandemic and a rapid online shopping habit adoption. Apart from having to provide an amazing experience in-store to attract the attention of shoppers, they also need to make sure that they have the products shoppers are looking for.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 21, 2022
Back in March 2021, Wesley Ng, like much of the world, became aware of non-fungible tokens (NFTs) for the first time. “I got a bit of FOMO,” the co-founder and CEO of Hong Kong-based tech accessories brand Casetify, said at the Marketing Pulse virtual conference last week. “So we created a one-of-one piece of collectible art, a phone case NFT, which is interoperable in metaverse space.
Retail TouchPoints
MARCH 30, 2022
Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers.
Retail Focus
MARCH 30, 2022
Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . Taking prime position at the entrance of the Lotus Property-owned scheme, which is positioned on the A1 corridor between Belfast and Dublin, the 1458 Sq ft store will open April 2022, offering a range of product categories, including ready-to-wear, handbags, accessories, small leather goods, tech accessories and jewellery. .
Retail Wire
MARCH 8, 2022
Russia’s invasion of Ukraine has prompted many Western companies to suspend operations in the country, but not all. Yale University professor Jeffrey Sonnenfeld and his research team have compiled a list of companies still doing business in Russia that includes Coca-Cola, McDonald’s and Starbucks. Eighty-five percent of McDonald’s restaurants in Russia are corporately owned and operated.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Tokinomo
MARCH 15, 2022
In-store, online, hybrid, omnichannel. These are just a few faces of the retail industry. People need products and they love to shop. However, the competition is fierce and retailers are looking for new and engaging ways to attract customers.
Wiser
MARCH 22, 2022
The customer path to purchase is very rarely straightforward. Shoppers go through many twists and turns as they decide which product will get them the best bang for their buck. The goal for your brand is to be there to influence consumers at those key moments in the decision-making process and sway them toward your own products. Sometimes, this can alter a customer’s final purchase completely and increase your own profits.
Inside Retail
MARCH 30, 2022
Convenience chain 7-Eleven must pay $595,000 to a franchisee after the Victoria Supreme Court found the franchisor had made misleading statements about the term of a franchise agreement. The retailer was found to have breached the Australian Consumer Law in its pre-purchase dealings with Yong Li and Zhe Wang who bought the 7-Eleven Heathmont store in 2015.
Retail TouchPoints
MARCH 24, 2022
Build-A-Bear Workshop is celebrating the return of in-store parties, which were shut down for two years during the COVID-19 pandemic. The retailer, which announced last year that it was upgrading its ecommerce experience , has another reason to celebrate this year: its 25 th anniversary. In honor of the milestone, Build-A-Bear is offering a Silver Celebration Party package.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
MARCH 29, 2022
Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . According to the latest CBI quarterly Distributive Trades Survey, consumer confidence is growing as retail sales volumes were 16% higher than seasonal norms in February.
Retail Wire
MARCH 11, 2022
Consumers in search of cheap gas may make their way to retailers such as BJ’s Wholesale Club, Costco and Sam’s Club to fill up their tanks. That may not be all good news for these chains as many sell fuel at very low margins and even sometimes at a loss.
Tokinomo
MARCH 8, 2022
Brands and retailers want the same things: build brand loyalty and drive sales. However, this is not an easy challenge. Most of the time, retailers and brands invest a lot of money in various types of promotions to increase brand awareness and sales.
Wiser
MARCH 8, 2022
Keeping your field teams invested is one of the most beneficial things you can do for your brand. After all, your reps on the ground do spend the most time interacting with buyers and retailers. Building a lasting relationship with these employees and ensuring they feel connected to their company can raise morale and retention rates, increase customer satisfaction, and even boost overall company sales.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
MARCH 10, 2022
If you’re an entrepreneur trying to start or grow a business this year, you need a way to stand out from the competition. With 5.4 million new businesses started in 2021 in the US alone and that number rising every year, saying you’ve got your work cut out for you is one hell of an understatement. At FMD, we can confidently say that we offer some of the very best brand designs Melbourne has to offer.
Retail TouchPoints
MARCH 24, 2022
Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).
Retail Focus
MARCH 8, 2022
Frasers Group plc has opened the doors to its latest FLANNELS store in Preston. The next generation luxury retailer continues with the commitment to investing in retail and bringing world-class shopping destinations to new locations throughout the UK. Situated in Deepdale Shopping Park, the 15,000 sq ft. site will house a selection of carefully curated men’s, women’s and junior luxury designer clothing and accessories from some of the most coveted luxury names in fashion, including Alexander McQ
Retail Wire
MARCH 1, 2022
Target plans to open an additional 250+ Ulta Beauty shops inside its stores in 2022. Over time, the retailer has committed to hosting at least 800 Ulta shops.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Tokinomo
MARCH 1, 2022
Considering how competitive and ever-changing the retail industry is, retailers need to find better ways to entertain and delight their customers. It’s important to take advantage of opportunities and better understand their shoppers if they want to stay on top of the competition.
Wiser
MARCH 29, 2022
Pricing strategy is one of the hottest topics in the retail world, and rightly so. Having the right strategy keeps companies competitive and profitable. But, with so much information on price optimization floating around out there, and countless tips on increasing your profit margins, it can be difficult to know which strategies will actually help your bottom line.
Inside Retail
MARCH 2, 2022
Lockdowns and store closures have severely affected David Jones’ first-half performance, with sales turnover and concessions declining by 9.2 per cent. Online sales rose 44.2 per cent however, and contributed 28.1 per cent of total sales during this period, and comparable store sales fell 9 per cent – only to pick up in the last six weeks of the period, including Boxing day sales, growing 3.2 per cent. .
Retail TouchPoints
MARCH 18, 2022
A growing number of consumers are concerned about how their purchasing decisions impact the planet, but even the most sustainability-savvy customer may be confused about how best to align purchases with their green principles. That is a big reason this growing group of shoppers is eager to learn more about the sustainability actions being taken by retailers.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Focus
MARCH 29, 2022
Shaftesbury has today announced that the sustainable women’s performance wear brand, Dai, has opened its debut permanent space on 35-37 Monmouth Street, Seven Dials. Alongside the launch of two vintage activations, these recent openings boost Seven Dials’ diverse community of ethically driven retailers, solidifying it as London’s go-to destination for the conscious consumer. .
Retail Wire
MARCH 15, 2022
Walmart plans to hire 5,000 technology associates and open new hubs in Atlanta and Toronto this year. The company’s tech team, which grew 26 percent last year, is looking to add people to fill rules in architecture, cybersecurity, data science, data engineering, development, product management, software engineering and technical program management.
Tokinomo
MARCH 22, 2022
Shoppers still love to come to the store to quickly grab the products they need or to stroll along the fully stocked shelves. The pandemic had a major impact on brick and mortar stores, including grocery stores. After two years of the pandemic, the damage can still be seen in the on-shelf availability, foot traffic, and shopping patterns.
Cisco Retail
MARCH 29, 2022
Cisco’s rich history of innovations in networking is grounded on a commitment to Continuous Learning throughout our engineering teams. Continuous Learning is central to our belief that the development of employees at all levels of expertise promotes creativity and engagement which in turn creates best-in-class networking solutions. Cisco is unique among our technology peers in that we own the entire breadth and depth of the network.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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