June, 2021

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Australia’s disloyal shoppers: most will change brands to save money

Inside Retail

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299
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What Is Synthetic Data?

Nvidia

Data is the new oil in today’s age of AI, but only a lucky few are sitting on a gusher. So, many are making their own fuel, one that’s both inexpensive and effective. It’s called synthetic data. What Is Synthetic Data? Synthetic data is annotated information that computer simulations or algorithms generate as an alternative to real-world data. Put another way, synthetic data is created in digital worlds rather than collected from or measured in the real world.

Finance 144
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Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344
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Walmart AI Tool Helps Pickers Find the Right Product Substitutions, Improving CX

Retail TouchPoints

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online order is unavailable, the solution aims to predict what they would have selected to help pickers make the right choice. “For example, imagine you’re a personal shopper looking for cherry yogurt for an online grocery order,” said Srini Venkatesan, EVP, Walmart Global Tech in a statement.

Consumer 328
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Google's opens first physical retail space in NYC by Reddymade

Dezeen

Google has opened its first physical retail space in New York's Chelsea , designed by architecture studio Reddymade to include cork furniture and recycled materials. Welcoming its first visitors on 17 June 2021, Google Store occupies a ground-floor space in the former Port Authority Building – a vast art deco structure that is home to the tech company's NYC headquarters.

Location 145
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Building the Bridge to Possible, Block by Block

Cisco Retail

If there are 915,103,765 different ways to set up just six Lego® blocks , imagine the number of options you have when you set up an IT datacenter. Dependencies notwithstanding, the choices are endless. Needless to say, to create a perfectly synchronized hybrid-cloud environment, you need all the help you can get. 5 Things Lego Blocks Can Teach About Structural Engineering.

More Trending

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Global Computer Makers Deliver Breakthrough MLPerf Results with NVIDIA AI

Nvidia

NVIDIA’s partners are delivering GPU-accelerated systems that train AI models faster than anyone on the planet, according to the latest MLPerf results released today. Seven companies put at least a dozen commercially available systems, the majority NVIDIA-Certified , to the test in the industry benchmarks. Dell, Fujitsu, GIGABYTE, Inspur, Lenovo, Nettrix and Supermicro joined NVIDIA to demonstrate industry-leading results training neural networks with NVIDIA A100 Tensor Core GPUs.

Returns 145
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How to Handle Difficult Customers

Hyken

Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding. That said, the techniques I cover in both of these posts can work, with a little tweak or variation depending on the situation.

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The Fusion of Food, Fashion and Gastronomy

Retail TouchPoints

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector is becoming an ever-more important asset. Agile store interiors allow for seasonal events, pop-ups, subletting of certain areas to third-party partners and altering the positioning of interior elements — all ways to create entertaining spaces where customers like to linger.

Fashion 328
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Wutopia Lab's latest bookstore in Shanghai borrows from traditional Chinese garden design

Dezeen

Bookshelves made from perforated aluminium and quartz stone double as partition walls in this maze-like Shanghai bookstore by local architecture studio Wutopia Lab. The 452-square-metre bookstore, which opened last month, is located at the base of a recently completed brick-red office block called Cifi Xintiandi (which translates as "The Roof") by Ateliers Jean Nouvel.

Location 144
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Cisco UCS C245 M6 server based on AMD EPYC sets 14 world records

Cisco Retail

World Records. Summer temperatures are heating up. However, nothing is hotter than the 14 new SPEC.org world-record benchmarks just delivered by the Cisco UCS C245 M6 Server based on 3 rd generation AMD EPYC CPUs. We have world records across a range of benchmarks showing that UCS C245 M6 server is a versatile platform for almost any application. Let’s start with raw CPU performance, as measured by SPEC CPU ® 2017.

ATS 144
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How to stay competitive in e-commerce with AI-powered CX

Retail Dive

Find out ways you can enhance your customer experience and improve your return on investment, by increasing customer acquisition and creating results-driven digital engagement solutions.

Returns 142
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NVIDIA to Acquire DeepMap, Enhancing Mapping Solutions for the AV Industry

Nvidia

It’s time for autonomous vehicle developers to blaze new trails. . NVIDIA has agreed to acquire DeepMap, a startup dedicated to building high-definition maps for autonomous vehicles to navigate the world safely. . “The acquisition is an endorsement of DeepMap’s unique vision, technology and people,” said Ali Kani, vice president and general manager of Automotive at NVIDIA.

Location 145
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Community Grown and Veteran-Owned: How Triple D’s BBQ Stands Out

Rangeme

After more than ten years of serving in the military and working for the federal government, Yancy Seals found himself motivated to start something new. It was Seals’ lifelong passion for BBQ and how ingrained it was in his ways of bringing communities and families together that prompted him to put his beloved secret recipes on store shelves for consumers.

Consumer 142
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Lancôme Unveils AR Experience at Parisian Flagship

Retail TouchPoints

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds.

ATS 325
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66% of Consumers Expect Free Shipping on Every Purchase

Small Biz Trends

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout. Jungle Scout, Amazon research tool providers, conducted an anonymous survey of 1,066 US consumers.

Shipping 141
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Enriching SD-WAN Visibility with Cisco ThousandEyes Internet and Cloud Intelligence

Cisco Retail

The internet is rapidly becoming a universal and economical choice to connect the widely distributed workforce, workplaces, and cloud applications that comprise the essence of the new normal enterprise. In response, ITOps is fast at work rearchitecting the enterprise WAN to adapt to increasing reliance on cloud and SaaS applications via internet connections from branches and home offices.

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Nisa retailers introduce new £5 frozen deal

Talking Retail

Nisa retailers are today (23 June) introducing a new £5 frozen deal. The offer is supported by dedicated in-store POS, as well as activity on Nisa’s consumer-facing website and social media pages. The deal includes a Goodfella’s Stone Baked Pizza 452g, McCain Lightly Spiced Wedges 650g, Co-op Garlic Baguettes 2 pk, Birds Eye Wholegrain Nuggets. This story continues at Nisa retailers introduce new £5 frozen deal.

Consumer 137
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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App-full: SHIELD TV Now Streaming More Hit Movies and Shows with Apple TV

Nvidia

The streaming device with the most 4K HDR content available now has even more as Apple TV joins the lineup on NVIDIA SHIELD. Starting today, SHIELD owners can stream the Apple TV app, including Apple TV+, and its impressive lineup of award-winning series, compelling dramas, groundbreaking documentaries, kids’ shows, comedies and more. The Apple TV app features Apple TV+, Apple’s video subscription service featuring Apple Originals, including series like Ted Lasso, The Morning Show, For All Manki

Returns 143
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The future of retail belongs to those who make the best decisions

Retail Dive

The key is adding data into the mix — from all places and in as real time as possible — so retailers can make better, more informed decisions, writes Deloitte's Christina Bieniek.

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A Consumer Brands’ Guide to Understanding and Navigating Amazon’s Private Label Business

Retail TouchPoints

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales, when drilling down to specific categories, the picture is much different.

Consumer 312
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PetSmart, DoorDash Partner for Same-Day Delivery

VMS

Last-mile logistics company DoorDash (San Francisco) and specialty retailer PetSmart (Phoenix) have announced a partnetship to facilitate on-demand delivery of pet supplies and accessories across almost 1500 PetSmart locations in the U.S., according to a press release. “At PetSmart we understand our customers’ needs are always evolving,” said PetSmart SVP and CEO Will Smith. “We’re delighted to partner with DoorDash to provide pet parents with access to the essentia

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Keeping Cool with QSFP-DD800 Optics

Cisco Retail

History has been very clear that for broad industry adoption of the 800G generation, an optical pluggable form factor must be judged on: (1) Backwards compatibility with previous generation optics. (2) 100G+ electrical performance. (3) Excellent thermal power dissipation. The recent QSFP-DD MSA updates ensure all of these, but I’d like to focus on the thermal performance here.

Consumer 145
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Nisa partners introduce new £5 frozen deal

Talking Retail

Nisa has unveiled its latest frozen deal, which offers five branded products for £5, providing a savings of up to £9.28 off the RRP. The deal, which is available now in participating stores until 22 June, comprises Birds Eye Battered Fish Extra Large Fillets 2pk, Birds Eye Crispy Batter Fish Fingers 8pk, McCain Naked Oven. This story continues at Nisa partners introduce new £5 frozen deal.

ATS 137
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As Fast as One Can Gogh: Turn Sketches Into Stunning Landscapes with NVIDIA Canvas

Nvidia

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Developed by the NVIDIA Research team, GauGAN has wowed creative communities at trade shows around the world by using deep learning models to turn rough sketches into stunning scenes.

ATS 142
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Pinterest introduces Shopping List feature

Retail Dive

Users can access products they have saved in one place and receive notifications on price changes as part of an overall expansion of shopping features.

Shopping 145
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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Every Retail Worker is Now a Supply Chain Worker

Retail TouchPoints

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors.

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Amazing Business Radio: Steve Bederman

Hyken

Winning Customer Trust through Omnichannel Communication. Utilizing Omnichannel Communication to Connect with Customers. Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz , a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.

Returns 126
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Unbox the Full Potential of Your Hybrid Cloud

Cisco Retail

Imagination to Innovation. Think about Uber and AirBnB – classic and often-cited case studies of businesses who completely redefined their entire industries by creating an experience that was simpler, faster, more intelligent and far more cost-effective than anything that had existed before. This platform experience is the basis for the explosive growth we’ve seen in public cloud over the last decade and a half – and it’s an experience that’s been relatively elusive to the on-prem world un

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Britvic sponsors major rugby tournament

Talking Retail

Britvic Soft Drinks has signed a sponsorship deal with Rugby League World Cup 2021 (RLWC2021), a 61-match event kicking off on 23 October. Pepsi Max will become the official soft drinks of the event, with further support from Gatorade as the official sports drink. The brands will receive sales and marketing rights for the tournament, This story continues at Britvic sponsors major rugby tournament.

Marketing 136
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.