June, 2021

Lost a Sale? It All Started With How You Greeted Your Customer

Retail Doc

Greeting a customer is the most important thing you can do right. or wrong in a brick and mortar retail store. I'll cover that shortly, but first picture it. Retail Sales Training

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Australia’s disloyal shoppers: most will change brands to save money

Inside Retail

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. .

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What Is Synthetic Data?

Nvidia

Data is the new oil in today’s age of AI, but only a lucky few are sitting on a gusher. So, many are making their own fuel, one that’s both inexpensive and effective. It’s called synthetic data. What Is Synthetic Data?

Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021.

ERP Software or Pricing Engine? How to Help You Choose

Wiser

In the business world, few things can swing so easily from valuable, simple, must-haves to complicated, overwhelming, and confusing like your tech stack. Which tools should you buy? What’s best for your day-to-day? There are countless answers and think pieces pointing you in various directions.

Pinterest introduces Shopping List feature

Retail Dive

Users can access products they have saved in one place and receive notifications on price changes as part of an overall expansion of shopping features

Influence Customers With Retail Merchandising for Higher Sales

Retail Doc

There was a time when great merchandising was a valuable tool in a retailer’s arsenal against competitors. Then it became a cost-saving area. Today retailers are rethinking the experiential shopping experience their store offers and great merchandising becomes relevant again.

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Global Computer Makers Deliver Breakthrough MLPerf Results with NVIDIA AI

Nvidia

NVIDIA’s partners are delivering GPU-accelerated systems that train AI models faster than anyone on the planet, according to the latest MLPerf results released today.

Onitsuka Tiger Opens its World’s Largest Flagship Store on London’s Regent Street

Retail Focus

Onitsuka Tiger has opened their new flagship in London. The site is Onitsuka Tiger’s largest-ever store and has a prestigious Regent Street location.

How Wiser Solutions Can Help Your Retail Brokerage

Wiser

Do you work on behalf of dozens of brands to get their products onto retail store shelves? Do you work on establishing quality relationships with retailers and brand manufacturers, upping your knowledge of the retail landscape, and propping up emerging brands with your expertise and connections?

Report: Store closures decline for the first time in 2021

Retail Dive

According to Coresight Research, 5.7% fewer stores have closed this year so far than during the same time in 2020

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Retail Sales Training: Ask This Question To Handle Objections

Retail Doc

When looking to handle objections, you have to ask one more question to really get to the heart of the matter. Retail Sales Retail Sales Training handling objections

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Myer Melbourne attracts biggest CBD sale in 13 years

Inside Retail

Myer’s Melbourne store is at the heart of the biggest local CBD retail transaction in 13 years, and the largest one in 2021.

NVIDIA to Acquire DeepMap, Enhancing Mapping Solutions for the AV Industry

Nvidia

It’s time for autonomous vehicle developers to blaze new trails. . NVIDIA has agreed to acquire DeepMap, a startup dedicated to building high-definition maps for autonomous vehicles to navigate the world safely. .

Harrods unveils dedicated sportswear room on its redeveloped menswear floor

Retail Focus

Harrods has unveiled its newest menswear space, a unique 4000 sq. space dedicated to the athletic pursuits of Harrods menswear customers.

5 Trends Driving the Future of Ecommerce Innovation

Retail Touch

Two years ago, online retail’s market share was sitting at 13.6% , according to eMarketer. This year, it’s projected to reach 21.8% by 2024 — an astonishing 60% increase in half a decade.

Target, Walmart announce overlapping sales events to rival Amazon

Retail Dive

When the e-commerce giant announced Prime Day, two of its biggest competitors responded by plotting their own deal days for 24 hours earlier

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Retailers, It's Not All About How Neatly Your Merchandise Is Stacked

Retail Doc

I walked into a fully stocked and displayed upscale retailer. There were four of us in the store but it seemed void of employees. Retail Hiring Retail Sales Training

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KFC Australia delivers “standout” result in FY21

Inside Retail

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9

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How to Handle Difficult Customers

Shep Hyken

Not long ago I covered six ways to handle angry customers. Often an angry customer and a difficult customer are the same. But that’s not always true. Sometimes difficult customers aren’t angry. They are just tough and demanding.

ZARA launches St David’s regional concept store

Retail Focus

St David’s Cardiff is celebrating the launch of a new 36,500 sq ft regional flagship store for global fashion brand ZARA on 3 June.

Community Grown and Veteran-Owned: How Triple D’s BBQ Stands Out

Rangeme

After more than ten years of serving in the military and working for the federal government, Yancy Seals found himself motivated to start something new.

Kanye West and Yeezy sue Walmart over knockoff shoes

Retail Dive

As the retailer's third-party marketplace expands, so could headaches over fake goods

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5 Critical Skills How To Coach Retail Salespeople

Retail Doc

The opportunities for coaching retail employees are huge and exemplified in this brief story. Retail Sales Training Employee Management retail employee

NSW announces five-year plan to phase out plastics

Inside Retail

New South Wales has become the latest state to commit to ditching single-use plastics, announcing a $356 million five-year plan which could see lightweight plastic bags, disposable cutlery, cotton buds and more cut out by next year.

As Fast as One Can Gogh: Turn Sketches Into Stunning Landscapes with NVIDIA Canvas

Nvidia

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU.

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Zürcher Kantonalbank reimagines the banking experience for the new era

Retail Focus

Dalziel & Pow developed a new strategic vision for Zürcher Kantonalbank in response to evolving customer needs and aspirations, the exponential growth of digital platforms and tools, and the changing attitudes towards traditional advertising and marketing channels.

How Wiser Solutions Can Help Distributors

Wiser

Do you help hundreds or thousands of businesses get the tools, materials, and products they need to serve their customers? Are you the link between manufacturers, retailers, and wholesalers to improve relationships and keep the wheels of commerce spinning?

How to stay competitive in e-commerce with AI-powered CX

Retail Dive

Find out ways you can enhance your customer experience and improve your return on investment, by increasing customer acquisition and creating results-driven digital engagement solutions

Online Reputation: How to Monitor and Respond to Customer Reviews

Retail Doc

Online reviews expose your small business reputation in a variety of places across social media. Customer Service customer reviews

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SDA launches ad campaign to support minimum wage boost

Inside Retail

SDA, the trade union representing shop and warehouse workers, has launched an advertising campaign calling on the government to boost the minimum wage on July 1. .

Why Google’s Recent Shopping Blitz is as Much About Advertising as Ecommerce Expansion

Retail Touch

Google has indisputably cornered the market on search, and now the tech giant is setting its sights further afield as it looks to become a place where shoppers not only find products but also buy them.

Employee-first tech could transform the retail experience chain

Retail Focus

The employee and customer experience are intrinsically linked. But are we equipping our retail staff with the right tools they need to take it to the next level? .

App-full: SHIELD TV Now Streaming More Hit Movies and Shows with Apple TV

Nvidia

The streaming device with the most 4K HDR content available now has even more as Apple TV joins the lineup on NVIDIA SHIELD.

Nordstrom to open 21 Indochino custom apparel shops in stores

Retail Dive

The partnership expands the department store's men's category with made-to-measure suiting

7 Critical Tips for Specialty Retailers in the Amazon Era

Retail Doc

Before I share how specialty retailers can survive and thrive, a question. Retail Sales Customer Service cash flow visual merchandising

How to embrace the ‘gifts’ in challenging situations

Inside Retail

Many retail cultures do not encourage the sharing of challenges or failures and even sometimes the sharing of successes.