Tue.Aug 23, 2022

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Bath & Body Works Rolls Out Loyalty Program Nationwide

Retail TouchPoints

Bath & Body Works has launched its loyalty program nationwide at the retailer’s 1,750+ locations following testing in select markets. The personal care and home fragrance retailer also debuted its My Bath & Body Works App, which allows shoppers to earn rewards points through any channel and provides exclusive content. Additionally, the in-app wallet stores rewards points, offers and gift cards to provide a convenient experience to customers.

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Primark launches vintage clothing concessions in Birmingham and Manchester

Retail Focus

Primark is partnering with the Vintage Wholesale Company, an independent vintage clothing business, to open two new concessions in its flagship Birmingham and Manchester stores, under the brand WornWell by the Vintage Wholesale Company. . The Vintage Wholesale Company supplies quality, used clothing in the UK and Europe and sources the best vintage treasures from around the world.

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Driving Marketing ROI Through Microsegmentation

Retail TouchPoints

Shoppers today don’t just want the right products at the right price at the right time. They want to be immersed into content and experiences that align with their wants, needs and expectations. Marta Dalton has developed an illustrious career in ecommerce helping brands provide those personalized experiences. Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ec

Marketing 263
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Shopper Marketing Weekly Snacks #20

Tokinomo

Campaign scoop. No compromise. We all know that family vacations are not considered relaxing. Pepsi Zero is here for all who need a break after the family vacation. In their short, but witty commercial , you could see that a Pepsi can go a long way after you’ve compromised with your family during the vacation.

Marketing 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Levi’s Creates AI-Powered Tool to Optimize Fulfillment Across its Footprint

Retail TouchPoints

LS&Co. has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s bottom line. The in-house technology is part of LS&Co.’s digital transformation journey designed to support its business strategies, including growing its DTC business as a percentage of overall revenue.

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Domino’s Pizza buys businesses in three Southeast Asian markets

Inside Retail

Australian-based pizza company, Domino’s Pizza Enterprises (DPE), has acquired the entire stake in the Domino’s Pizza businesses in Malaysia, Singapore and Cambodia, aiming to further expand its presence in Asia after buying the Taiwan business last year. The listed Australian company will acquire Mikenwill, which owns the master franchise holder in Malaysia, and Impress Foods Pte Ltd, which owns Domino’s Pizza Singapore and 62 per cent of Domino’s Pizza Cambodia.

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Coles overcomes floods, supply chain challenges to post $1bn profit

Inside Retail

Ongoing supply chain issues, flood disruptions and rising cost pressures failed to dent Coles’ full-year tax-paid profit which grew by 4.3 per cent to $1 billion. Sales for the year ended June 26 rose by 2 per cent to $39.4 billion, although EBIT slipped by 0.2 per cent to $1.9 billion due to Covid-related expenses and “project implementation costs” E-commerce revenue remained strong throughout the year at double pre-pandemic levels and the company has expanded click-and-collect serv

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Gap Introduces Retail Fulfillment Service Utilizing its 13 Distribution Centers

Retail TouchPoints

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers. “For the first time, we are making Gap Inc.’s fast, flexible and highly automated logistics and fulfillment network available to brands of all sizes through GPS Platform Services,” said Kevin Kuntz, SVP of Global Log

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Frasers Group unveils plans for the next cohort of FLANNELS Flagships

Retail Focus

Frasers Group plc today announced plans for three more FLANNELS flagship stores. The plans will see FLANNELS flagships open in Leeds, Cardiff, and Gateshead, all upwards of 80,000 sq. ft in size, and bringing with them the best in luxury fashion, beauty, and experience to each location. The stores are described as modern, agile retail experiences, that will become leading destinations for new luxury, through a world-class offering and innovative designs.

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eBay to Fortify its Collectibles Business With $295M TCGplayer Acquisition

Retail TouchPoints

eBay will pay $295 million to acquire TCGplayer , an online collectibles technology platform and marketplace for trading card games. TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Charlotte Tilbury, selects Liverpool ONE for their first UK standalone store outside of London

Retail Focus

Grosvenor has announced the signing of the global powerhouse beauty brand, Charlotte Tilbury, at Liverpool ONE for their first UK standalone store outside of London, as well as their first UK opening in six years. . Spanning 1,000 sq ft within a prominent corner unit on Paradise Street at Liverpool ONE, the new ‘Charlotte Tilbury Beauty Wonderland’ will open in October, joining the brand’s presence globally in countries including London, Los Angeles, Dubai and Hong Kong.

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Sun & Ski Sports Shares Region- and Season-Specific Video Content to Stores via Cloud Solution

Retail TouchPoints

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. The retailer tested the Carousel Cloud technology in fall 2021 at locations in Texas and Maryland, using video footage of sports enthusiasts skiing, snowboarding, hiking, engaging in watersports, biking and running.

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American chain Planet Smoothie opens its first two Australian stores

Inside Retail

American chain Planet Smoothie has opened its first two Australian stores, both in suburban Melbourne. Kahala Brands, the franchisor and owner of the Planet Smoothie brand, has collaborated with the Docklands-based Smoothie Group to expand into Australia. The company plans to open an additional location in the second quarter of next year. Wally Ibrahim, CEO of Smoothie Group, believes Australian consumers are looking for a broader range of options and a high level of customer service.

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What to Do After Your Pitch to Investors Failed

Retail Focus

You work hard to convince potential investors to believe in your ideas. You research every detail and present the information as best as you can. You even prepared slides during the presentation to keep them interested. You invested in a projector ceiling mount at the office to securely hold the projector in place to ensure everything went smoothly.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nick Scali’s sales surge, but profit declines

Inside Retail

Furniture retailer Nick Scali credits its Plush acquisition for driving sales growth – however it says widespread supply chain disruptions muted profits. For the year to June 30, the business reported sales increased by 18.2 per cent to $441 million however its tax-paid profit fell 11.1 per cent to $74.9 million. . In November last year, the group acquired Plush from Greenlit Brands Household Goods for $102.5 million.

Planning 130
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U.S. faces a transition period to electric vehicles

Retail Wire

A lack of affordable vehicles and charging stations are impediments to Americans looking to turn in their gas-powered cars and trucks for electric models. Only five percent of vehicles sold today are electric with half of those in California.

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“Building for the future”: Inside Endeavour Group’s plan for digital

Inside Retail

After spinning off from supermarket giant Woolworths, Endeavour Group completed its first year as an independent business with an impressive result this week. Group net profit rose 11 per cent to $495 million compared to a year prior, as did earnings per share which rose to 27.6 cents per share. And while the business’ sales stayed flat compared to FY21, Endeavour Group has managed to diversify itself across the alcohol retail space, with a number of new brands and offers now online, signalling

Planning 130
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Adidas begins the search for its next CEO

Retail Wire

Adidas CEO Kasper Rorsted’s decision to step down from the company next year has set off a search for his replacement. “After three challenging years that were marked by the economic consequences of the COVID-19-pandemic and geopolitical tensions, it is now the right time to initiate a CEO transition and pave the way for a restart,” supervisory board chairman Thomas Rabe said in a statement.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Introducing Asia’s answer to slow fashion: Supermint

Inside Retail

Asia’s answer to slow fashion, Supermint, has just unveiled its first Hong Kong store at mixed-use retail destination PMQ. The multi-brand e-commerce platform focuses on emerging Asian designers from Hong Kong, Mainland China, Japan, Korea and Thailand including Shuxuan G, Re-attach, Fever Wang and Shang1. “We believe we can open up more possibilities for slow fashion and make the fashion journey sustainable.

Fashion 130
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Reports claim that suppliers cut shipments to Bed Bath & Beyond

Retail Wire

Bed Bath & Beyond’s stock took a hit as reports surfaced that some of the company’s suppliers have stopped shipping orders due to late payments.

Shipping 130
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How to set up a beauty business

Retail Focus

With the beauty industry set to be worth over £26 billion by the end of the year and no signs of growth slowing down, it is as good a space as any to start a business. However, in such a booming market it can be hard to know where to start. Here are a few pointers: Create a business plan. When opening any business, it can be very tempting to get stuck straight in, especially if you are all experienced within the industry.

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Making the most of the online marketplace revolution

365 Retail

It is a great time to be a consumer – never before has there been so much online choice. One of the consequences of the pandemic is that ecommerce growth has been explosive. A report from McKinsey shows that the peak three months of Covid-19 saw the US e-commerce market gaining ten years’ worth of growth. Although this is terrific news for the economy, it presents time-critical challenges for brands who want to compete in this expanding sector.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Bath & Body Works launches nationwide loyalty program, app

Retail Dive

Bath & Body Works Rewards members earn points with every purchase, while the app gives shoppers access to exclusive content.

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Amazing Business Radio: Zhecho Dobrev

Hyken

The Value of Emotional Attachment in the Customer Experience. Don’t Overlook the Value of Emotions . Shep Hyken interviews Zhecho Dobrev, leading principal consultant at Beyond Philosophy and author of The Big Miss: How Organizations Overlook the Value of Emotions. He shares how emotions and customer relationships affect buying decisions. Top Takeaways: Customer loyalty is based on the customer’s emotional connection with the company.

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Macy’s keeps a firm grip on inventory in Q2

Retail Dive

The department store lowered its outlook for the year, however, and continues to lose market share, analysts say.

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Leveraging the Cloud to Scale your Industrial DMZ

Cisco Retail

Co-authored by Andrew McPhee and Hazim Dahir. The iDMZ (industrial demilitarized zone) is a critical layer in a comprehensive end-to-end security strategy for an industrial operations environment. The primary function of the iDMZ is the enforcement of a secure boundary between the internal trusted operations environment and external entities that may need to exchange data with services that support the operation.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Afterpay releases designer NFTs with exclusive merchandise, experiences for New York Fashion Week

Retail Dive

The buy now, pay later company will donate all proceeds from the collection to the nonprofit Free Arts NYC.

Fashion 106
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What is Web Scraping in Retail? Uses and Benefits

Intelligence Node

Table of Contents: What is web scraping Types of web scrapers How do web scrapers work Uses of web scraping in retail How to pick a web scraping tool Final. The post What is Web Scraping in Retail? Uses and Benefits appeared first on Blog.

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Hanky Panky opens first store in New York

Retail Dive

After more than 40 years in the industry, the intimates brand is bringing its shopping experience offline with a West Village storefront.

Shopping 106
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McDonald’s is testing a Chicken Big Mac

Retail Wire

McDonald’s is testing a Big Mac chicken sandwich in select Miami-area restaurants that proved popular with consumers in the UK. “We’re always looking to give our fans more ways to enjoy the classic menu items they know and love,” McDonald’s said in a statement. “Made with two crispy tempura chicken patties, our iconic Big Mac sauce, and topped off with pickles, shredded lettuce, and American cheese, this sandwich brings some of our fans’ favorite flavors

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.