Sun.Nov 24, 2024

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Behind Documents’ path to luxury fragrance leadership in China

Inside Retail

Most mornings, Meng Zhaoran rises early and heads to a park near his Shanghai home. “My way to relax and get inspiration is to get up at 5 in the morning and walk in the park. I love to enjoy the trees, to picture the trees, to watch the trees – they give me energy and comfort,” he said. They also inspired the latest season – the sixth, dubbed Tree – launched by the rapidly growing Chinese fine-fragrance brand Documents, which Zhaoran founded.

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Data: UK shoppers to spend over £2bn on secondhand gifts this Christmas

Retail Gazette

UK shoppers plan to spend a total of £2.05bn on secondhand gifts over this festive season as pre-loved rises in popularity, new research from Vinted and Retail Economics has found. Sales of pre-loved gifts are forecast to make up 10.2% of the total nation’s Christmas gift market this year, with the category particularly popular among those aged 18-45.

Consumer 110
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Koala Living penalised for misleading consumers

Inside Retail

Furniture and homewares retailer Koala Living has been fined $56,340 for misleading customers about their rights to remedies for faulty products. The ACCC previously issued Koala Living with three infringement notices after many consumers complained the company had wrongly stated their rights. The company said the remedies were limited to a 72-hour period or the period of the manufacturer’s warranty, and that it could choose the type of remedy for minor and major faults.

Consumer 264
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Ikea’s global retail boss on price cuts, marketplaces and why its betting big on sleep

Retail Gazette

Ikea global retail boss Tolga Öncü is feeling chipper after finishing its last financial year on a high. Operating profits edged up 4% from £1.8bn (€2.2bn) to £1.9bn (€2.3bn) in the year to 31 August at Inter Ikea, the owner of the Swedish furniture giant, despite a 9% drop in sales, as the retailer decided to cut prices in the face of the cost-of-living crisis. “I am quite proud of the work that we have done during FY24,” he says, explaining the business chose to “really go in

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Soul Origin unveils new store design and plans for drive-thru

Inside Retail

Soul Origin has unveiled its dynamic rebrand at the new-look Parramatta Westfield store, the first brand refresh for the 13-year-old chain. A bright saffron is the highlight among natural tones and earthy, organic materials. It features in the brand icon, coffee equipment and packaging. Adam Neill, chief operating officer, said “We are excited to embark on the next stage for Soul Origin, the new rebrand aims to revitalise the brand and propel it forward on its journey.

Planning 130
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B&Q owner Kingfisher narrows profit forecast amid flat sales

Retail Gazette

Kingfisher has lowered its full-year profit guidance after reporting a flat third quarter, as consumer uncertainty in the UK and France weighed on sales. The B&Q and Screwfix owner reported total sales of £3.2bn for the quarter to 31 October, a 0.6% decline, while like-for-like sales slipped 1.1%. While sales performance was solid in August and September, October saw a slowdown, driven by uncertainty in the UK and France related to government budgets and adverse weather conditions.

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Former Asda CEO Allan Leighton returns as chair to lead recovery effort

Retail Gazette

Asda brought back its former chief executive Allan Leighton as its executive chair this weekend, replacing Stuart Rose as its sales continue to dive. Rose will remain on the board “to ensure an orderly transition before stepping down”, the retailer said in a statement. He served as chair since 2021, and took day-to-day responsibility for leading the grocer alongside Rob Hattrell, an executive at TDR, the private equity firm that owns a majority stake in the supermarket chain, after co-owner Mohs

Returns 69
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Dame founder Alexandra Fine’s 10-year journey to launching sex toys in Walmart

Inside Retail

Sexual wellness brand Dame is among a growing number of retailers bringing a distinctly female touch to the sex toy industry, which has traditionally been dominated by men, both in terms of business leadership and customer base. Like Dame, Maude and Unbound Babes have found success by flipping the focus to women. Founded a decade ago, Dame is on a mission to make sexual wellness products accessible on every level possible.

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Family behind Ann Summers explores potential sale options

Retail Gazette

The Gold family, long-time owners of Ann Summers, is exploring options for the lingerie and sex toy retailer, including the potential sale of a partial or majority stake. Sources told Sky News that the family is on the verge of hiring corporate advisory firm Interpath to conduct a strategic review, which could pave the way for selling a significant portion of the business.

ATS 72
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Former Coles CMO Lisa Ronson dies in tragic accident

Inside Retail

Tributes to the former Coles chief marketing officer Lisa Ronson poured in on LinkedIn, following the news of her untimely death in a vehicle accident near Daylesford on Saturday. According to local media, Ronson was riding an all-terrain vehicle, which rolled over and crashed. Emergency services were called but were not able to revive Ronson. Ronson served as CMO of Coles from 2019 to 2023.

Marketing 264
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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Virgin Atlantic Announces Cancellation of Routes Due to Plane Shortage. Is This the New Normal?

Retail Wire

Virgin Atlantic is canceling flights due to plane shortages.

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Comment on Why Excel Is Limiting How Retail Marketers Manage Omni-Channel Messaging by Anonymous

Cross Cap

So, how is the busy retail marketer going to manage customer messaging in a world where coordination of message among multiple channels is the key to success. Well, first of all there must be an interactive marketing calendar template where each internal marketing team and agency partner can actively participate in building that message.

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Whataburger Fuels Black Friday Shopping Sprees With BOGO Coffee Deal

Retail Wire

Whataburger is fueling holiday shopping sprees.

Shopping 147
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Comment on Filling In The Blanks…The Empty Retail Marketing Calendar by b"asta binance h"anvisningskod

Cross Cap

Bricks and mortar, e-tail or a combination of the two; pricing models High - Low, Mid - Low or EDLP, it's come that time of year again when you face the blank marketing calendar for the next fiscal year.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Comment on Are You Still Using Excel to Manage Your Marketing Calendar? by abrir una cuenta en Binance

Cross Cap

How to use marketing calendar software to help you manage and optimize omni-channel marketing communications and build a single 360-view marketing plan