Sun.Nov 24, 2024

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Koala Living penalised for misleading consumers

Inside Retail

Furniture and homewares retailer Koala Living has been fined $56,340 for misleading customers about their rights to remedies for faulty products. The ACCC previously issued Koala Living with three infringement notices after many consumers complained the company had wrongly stated their rights. The company said the remedies were limited to a 72-hour period or the period of the manufacturer’s warranty, and that it could choose the type of remedy for minor and major faults.

Consumer 264
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Virgin Atlantic Announces Cancellation of Routes Due to Plane Shortage. Is This the New Normal?

Retail Wire

Virgin Atlantic is canceling flights due to plane shortages.

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Former Coles CMO Lisa Ronson dies in tragic accident

Inside Retail

Tributes to the former Coles chief marketing officer Lisa Ronson poured in on LinkedIn, following the news of her untimely death in a vehicle accident near Daylesford on Saturday. According to local media, Ronson was riding an all-terrain vehicle, which rolled over and crashed. Emergency services were called but were not able to revive Ronson. Ronson served as CMO of Coles from 2019 to 2023.

Marketing 264
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Whataburger Fuels Black Friday Shopping Sprees With BOGO Coffee Deal

Retail Wire

Whataburger is fueling holiday shopping sprees.

Shopping 147
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Adore Beauty stores can compete in a crowded beauty market: Retail expert

Inside Retail

A mere three months into the role as CEO at Adore Beauty, Sacha Laing has confirmed why he is the man for the beauty company’s strategic refresh with a three-year plan to transform the e-commerce business into a considerable force in bricks-and-mortar retail. But in a market where Mecca already sets the bar for in-store shopping experiences, is there room for another Australian-founded beauty retail empire?

Marketing 230
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Data: UK shoppers to spend over £2bn on secondhand gifts this Christmas

Retail Gazette

UK shoppers plan to spend a total of £2.05bn on secondhand gifts over this festive season as pre-loved rises in popularity, new research from Vinted and Retail Economics has found. Sales of pre-loved gifts are forecast to make up 10.2% of the total nation’s Christmas gift market this year, with the category particularly popular among those aged 18-45.

Consumer 110

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B&Q owner Kingfisher narrows profit forecast amid flat sales

Retail Gazette

Kingfisher has lowered its full-year profit guidance after reporting a flat third quarter, as consumer uncertainty in the UK and France weighed on sales. The B&Q and Screwfix owner reported total sales of £3.2bn for the quarter to 31 October, a 0.6% decline, while like-for-like sales slipped 1.1%. While sales performance was solid in August and September, October saw a slowdown, driven by uncertainty in the UK and France related to government budgets and adverse weather conditions.

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Soul Origin unveils new store design and plans for drive-thru

Inside Retail

Soul Origin has unveiled its dynamic rebrand at the new-look Parramatta Westfield store, the first brand refresh for the 13-year-old chain. A bright saffron is the highlight among natural tones and earthy, organic materials. It features in the brand icon, coffee equipment and packaging. Adam Neill, chief operating officer, said “We are excited to embark on the next stage for Soul Origin, the new rebrand aims to revitalise the brand and propel it forward on its journey.

Planning 130
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Former Asda CEO Allan Leighton returns as chair to lead recovery effort

Retail Gazette

Asda brought back its former chief executive Allan Leighton as its executive chair this weekend, replacing Stuart Rose as its sales continue to dive. Rose will remain on the board “to ensure an orderly transition before stepping down”, the retailer said in a statement. He served as chair since 2021, and took day-to-day responsibility for leading the grocer alongside Rob Hattrell, an executive at TDR, the private equity firm that owns a majority stake in the supermarket chain, after co-owner Mohs

Returns 69
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Comment on Why Excel Is Limiting How Retail Marketers Manage Omni-Channel Messaging by Anonymous

Cross Cap

So, how is the busy retail marketer going to manage customer messaging in a world where coordination of message among multiple channels is the key to success. Well, first of all there must be an interactive marketing calendar template where each internal marketing team and agency partner can actively participate in building that message.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Ikea’s global retail boss on price cuts, marketplaces and why its betting big on sleep

Retail Gazette

Ikea global retail boss Tolga Öncü is feeling chipper after finishing its last financial year on a high. Operating profits edged up 4% from £1.8bn (€2.2bn) to £1.9bn (€2.3bn) in the year to 31 August at Inter Ikea, the owner of the Swedish furniture giant, despite a 9% drop in sales, as the retailer decided to cut prices in the face of the cost-of-living crisis. “I am quite proud of the work that we have done during FY24,” he says, explaining the business chose to “really go in

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Comment on Filling In The Blanks…The Empty Retail Marketing Calendar by b"asta binance h"anvisningskod

Cross Cap

Bricks and mortar, e-tail or a combination of the two; pricing models High - Low, Mid - Low or EDLP, it's come that time of year again when you face the blank marketing calendar for the next fiscal year.

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Dame founder Alexandra Fine’s 10-year journey to launching sex toys in Walmart

Inside Retail

Sexual wellness brand Dame is among a growing number of retailers bringing a distinctly female touch to the sex toy industry, which has traditionally been dominated by men, both in terms of business leadership and customer base. Like Dame, Maude and Unbound Babes have found success by flipping the focus to women. Founded a decade ago, Dame is on a mission to make sexual wellness products accessible on every level possible.

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Comment on Are You Still Using Excel to Manage Your Marketing Calendar? by abrir una cuenta en Binance

Cross Cap

How to use marketing calendar software to help you manage and optimize omni-channel marketing communications and build a single 360-view marketing plan

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Family behind Ann Summers explores potential sale options

Retail Gazette

The Gold family, long-time owners of Ann Summers, is exploring options for the lingerie and sex toy retailer, including the potential sale of a partial or majority stake. Sources told Sky News that the family is on the verge of hiring corporate advisory firm Interpath to conduct a strategic review, which could pave the way for selling a significant portion of the business.

ATS 72