Inside Retail

SEPTEMBER 4, 2023

The barcode is ubiquitous, found on every packaged product, from groceries and toiletries to pharmaceuticals and electronics. It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. Without it, the modern global supply chain would be unimaginable. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.

Checkout 246

Checkout Inventory Management Promotions Point of Sale 246

Retail TouchPoints

SEPTEMBER 4, 2023

The appeal of in-person retail shopping may have diminished in recent years, as ongoing industry trends underscore the unrivaled convenience of online shopping. Analysts project that U.S. online retail sales will reach $1.6 trillion by 2027. To ensure they have the capacity to meet that demand and to see the benefits from those sales in their own revenue growth, digital commerce teams must scale their own technology capabilities to match.

Payment Services 228

Payment Services Customer Experience Management Shopping 228

Inside Retail

SEPTEMBER 4, 2023

After a period of downsizing, Australian apparel group Mosaic Brands is looking forward to big things: both literally and figuratively. The business, which owns and operates fashion brands Millers, Rockmans, Noni B, Rivers, Katies, Autograph, W Lane, Crossroads and Beme, unveiled its ‘Big Strategy’ last week, with plans to expand its bricks-and-mortar presence across the country.

Supermarket 246

Supermarket Apparel Planning Fashion 246

Tokinomo

SEPTEMBER 4, 2023

Campaign corner Fansville. With the start of season 6 of 'Fansville,' numerous college football enthusiasts are depicted in a state of turmoil due to the transformative shifts in the sport they hold dear. To address these uncertainties, Dr Pepper promotes its range of beverages as a means to discover 'fanswers' – solutions to these inquiries – offering a sense of familiarity and consistency amid the changes.

Shopping 199

Shopping Promotions Marketing 199

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

SEPTEMBER 4, 2023

To help plus-sized men find good-value fashion, menswear label Connor has launched AXL+Co into the Australian market. Owned by parent company Retail Apparel Group, the company says the launch comes after market research identified a “major gap” in the market for men who consider themselves ‘plus-size’. The report found that 73 per cent of Australian men identify as size ‘large or above’ with 48 per cent agreeing that it’s “hard” to find stores that cater to their size or fashion needs at a

Fashion 244

Fashion Apparel Accessories Marketing 244

Retail Gazette

SEPTEMBER 4, 2023

Lidl has opened its largest Regional Distribution Centre (RDC) globally as the German discount giant continues to strengthen its infrastructure to cater for growing customer volumes across the UK. The £300m 1.2m sq ft RDC, which is half a kilometre in length and could fit three of Lidl’s existing warehouses inside, located in Houghton Regis, Luton, will be delivering over 9,400 pallets a day across 150 stores.

Supermarket 109

Supermarket Location Planning Shopping 109

Retail Gazette

SEPTEMBER 4, 2023

Fashion etailer Oh Polly has pulled in record sales for the year, following its expansion into Australia and the US. The retailer saw 45% year-on-year sales growth, hitting a record £113m for the year ended 30 April 2023. The etailer recorded pre-tax profit of £11.2m for the period. Oh Polly collaborated with former Love Island star Ekin-Su Cülcüloğlu during the financial year, which it attributed to a rise in brand awareness.

Fashion 109

Fashion 109

Hyken

SEPTEMBER 4, 2023

Top Takeaways: There is a gap between how leaders perceive employee engagement and how employees actually feel. According to Gallup research , 70% of employees are disengaged at work. However, only 30% of leaders feel that way. In the same way, a significant gap often exists between what executives believe about their customer service and what customers actually experience.

Employee Engagement 70

Employee Engagement Management ATS 70

Retail Gazette

SEPTEMBER 4, 2023

MPs have flagged that Asda’s ownership structure could be limiting the supermarket ’s ability to help shoppers amid the ongoing cost of living crisis. In a letter to one of the billionaire brothers who bought the supermarket with private equity firm TDR Capital back in 2020, Darren Jones, the chair of parliament’s business and trade select committee, has asked for details of its corporate structure, capital investment and profit margins on petrol.

Payment Services 104

Payment Services Finance Supermarket Wholesale 104

LS Retail

SEPTEMBER 4, 2023

©iStock/kanyakits What's affecting me, my clients, my colleagues and other global small business owners: Labor Day is a federal holiday in the United States celebrated on the first Monday in September to honor and recognize the American labor movement and the works and contributions of laborers to the development and achievements of the United States.

65

65

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Gazette

SEPTEMBER 4, 2023

The future of the high street has been a source of debate and column inches for years but never has the bricks-and-mortar model been put under more strain than during the Covid-19 pandemic, when retailers were forced to shut, and then totally reimagine how they serve shoppers. Kelly Askew, Accenture Since then, the sector has staged an impressive recovery, but it continues to weather a challenging macroeconomic backdrop, thanks to high inflation and a cost-of-living crisis that has caused hous

Customer Experience 101

Customer Experience Shopping Consumer Returns 101

365 Retail

SEPTEMBER 4, 2023

Lidl GB has officially opened its £300m RDC – the largest Lidl warehouse in the world – marking the discounter’s continued commitment to expansion across Great Britain. The 1.2 million square foot RDC, which is half a kilometre in length and could fit three of Lidl’s existing warehouses inside, is located in Houghton Regis, Luton, and will be delivering over 9,400 pallets a day across 150 stores.

Supermarket 65

Supermarket Planning Location ATS 65

Retail Gazette

SEPTEMBER 4, 2023

M&S has price locked over 140 lines and dropped price on key Remarksable lines like cheese and butter as it continues to invest in value for customers. Marks & Spencer Food managing director Alex Freudmann said: “This week we’re delivering big investments in value on the shelf by extending the price lock on over 100 products and investing in our Remarksable range, and while customers continue to prioritise value, they also don’t expect any corners to be cut.” Alongside this, the re

Management 98

Management Shopping ATS 98

365 Retail

SEPTEMBER 4, 2023

Leisure experience developer Pocket Planet announces today the details of a unique new immersive experiential attraction for London, set to attract over a million visitors per year and to support the revitalization of Oxford Street. Pocket Planet is building an innovative visitor and retail experience offering Londoners, visitors and tourists of all ages and nationalities affordable and inclusive access to an immersive journey, featuring small scale, but very large model landscapes of UK landmar

Location 65

Location Planning ATS Marketing 65

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Gazette

SEPTEMBER 4, 2023

Marks & Spencer has added Estée Lauder Fragrance to its growing roster of third-party brands as the retailer looks to draw in new customers, The Times reports. The business is looking to bolster its beauty offering following its successful partnership with Clinique last year. From next month, over 30 of the beauty brand’s fragrances will be available on M&S.com for free next day delivery or click & collect to over 700 locations, as well as selected stores across the UK.

Location 62

Location Consumer Shopping 62

365 Retail

SEPTEMBER 4, 2023

This September, SHEIN and Klarna are teaming up to present the ‘In Pink We Trust’ tour bus, making stops at major shopping centres across the UK, including London, Birmingham, and Manchester. Designed to offer an interactive shopping experience, the tour bus features a lavish walk-in wardrobe where visitors can explore SHEIN’s latest fashion collections, ranging from knitwear and denim to partywear and accessories.

Location 65

Location Home Furnishings Shopping Fashion 65

A1 Retail

SEPTEMBER 4, 2023

Technology-led logistics company Advanced Supply Chain (ASC) is investing £60million in establishing a new European operating facility in Nettetal, Germany in a move that will create 400 new jobs over the next three years. Part of Reconomy, a leading provider of tech-enabled solutions for the circular economy, Advanced Supply Chain (ASC) delivers a range of supply chain services for leading retailers and consumer brands.

Supply Chain Management 59

Supply Chain Management Fulfillment Inventory Management Returns 59

365 Retail

SEPTEMBER 4, 2023

Reiss , the international brand known for its upmarket fashion offerings, has inaugurated its new cornerstone retail location at centre:mk, a leading shopping and leisure centre in the United Kingdom. The store occupies 1,884 square feet of retail space and is strategically located within the luxurious Silbury Arcade at centre:mk. The new establishment showcases Reiss’ collections spanning menswear, womenswear, children’s clothing, and accessories.

Fashion 65

Fashion Accessories Location Shopping 65

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

A1 Retail

SEPTEMBER 4, 2023

Leadenhall Market is to welcome two more tenants this September, with the opening of Danish coffee project Hagen and Japanese soul food restaurant Rainbo, adding to the three new food & drink outlets which joined the market in June. From 4 th September, Danish hospitality will be arriving at Leadenhall Market with Hagen, a Danish coffee project born out of Copenhagen and founded in London.

Marketing 59

Marketing Boutique Management Location 59

365 Retail

SEPTEMBER 4, 2023

Peel L&P has confirmed a spate of new retail commitments at Gloucester Quays , the eminent urban shopping outlet in the South West, with eight brands recently signing on. Among those taking on new retail space is Claire’s , the international fashion accessories and jewellery brand. With a unit covering 1,050 square feet, Claire’s at Gloucester Quays will feature an extensive range of rings, necklaces, earrings, hair adornments, beauty essentials, bags and more, set to open this Septemb

Beauty and Health 65

Beauty and Health Accessories Fashion Location 65

A1 Retail

SEPTEMBER 4, 2023

Starting 15 th September, Glossier will be available at Sephora UK exclusively, at Sephora Westfield Shepherds Bush, online at Sephora.co.uk , and in addition to Glossier’s Covent Garden flagship store and on glossier.com. Glossier launches in the Sephora app, with a preview starting 14 th September. This partnership is a strategic step in Glossier’s continued international expansion “to bring more Glossier to more people” globally.

Wholesale 59

Wholesale Customer Experience Shopping Marketing 59

Hyken

SEPTEMBER 4, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Elevating Customer Experience: Embracing Hospitality as the Foundation by Charles Ryan Minton (Newsweek) When it comes to providing exceptional customer experiences, few industries excel quite like the hotel business.

Customer Retention 56

Customer Retention Customer Experience Management Marketing 56

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

A1 Retail

SEPTEMBER 4, 2023

Doner Shack, the Berlin-inspired street-food franchise concept, has unveiled its new brand repositioning to reflect the company’s transformation and future focus. The move is aimed to appeal to a younger demographic and position the brand to have more of a mainstream appeal with a focus on the flavour of the food. As part of the transformation, the business has also created a new look, menu and price point that will resonate with a wider audience whilst improving margins.

Target Market 59

Target Market Location Store Operations Planning 59

Fashion Retail

SEPTEMBER 4, 2023

I hope you enjoyed the holidays! Vacations are a good time for reading, staying updated, or continuing our education. In my case, I wanted to recommend the Sustainable Fashion course organized by Copenhagen Business School. Taking advantage of the work done, I'm sharing a portion of my final essay about SHEIN sustainability stratregy. In April 2022, it was reported that Shein was seeking over $1 billion in funding at a $100 billion valuation, according to Bloomberg report.

Fashion 52

Fashion Fast Fashion Customer Experience ATS 52

Retail Times

SEPTEMBER 4, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With UK shoppers now demanding more ‘blended’ product recommendations, both from traditional ad channels, as well as from brands and retailers they already trust, retail businesses will need to evolve their channel-mix for consumer engagement, the latest research from ADvendio, the leading omnichannel advertising solution provider, suggests.

Advertising 52

Advertising Consumer 52

Retail Minded

SEPTEMBER 4, 2023

Your small or medium-sized business’s success is important, so it’s possible that you won’t give your energy costs much thought. However, monitoring your energy efficiency and making the necessary adjustments given the rise in energy prices is essential. A significant amount of money can be saved by reducing your company’s energy consumption, freeing up funds that can be used to expand.

Management 52

Management Accounting Planning Consumer 52

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

SEPTEMBER 4, 2023

MAPIC, the international gathering of the retail, leisure, food, and tech real estate communities, has announced its opening keynote The road ahead: responsible growth , with Alison Rehill-Erguven, CEO at Cenomi Centers, Joanna Fisher, CEO at ECE Marketplaces, and Cindy Andersen, Managing Director at Ingka Centres. The keynote will be hosted at the Studio on Tuesday, 28 th November from 10:30 to 11:00, and moderated by Chris Igwe.

Management 52

Management Accounting Shopping Marketing 52

Inside Retail

SEPTEMBER 4, 2023

In recent years, reusable cup and bottle brands such as Frank Green and KeepCup have competed to attract the attention of an increasingly eco-conscious, Australian customer base. After owning a café for nearly a decade, Lauren Yehezkel observed that customers would feel guilty when they didn’t bring in their reusable coffee cup, and would have to resort to takeaway cups.

Drop-Shipping 246

Drop-Shipping Shipping Wholesale Promotions 246

365 Retail

SEPTEMBER 4, 2023

The Watches of Switzerland Group, the specialist in luxury watches, has officially opened a TAG Heuer boutique in the bustling heart of Bath. The boutique is strategically located in SouthGate Bath , a key shopping hub with a diverse mix of high street retailers and high-end brands, complemented by a selection of top-tier local eateries. The newly inaugurated boutique showcases a blend of modern design elements and TAG Heuer’s enduring heritage.

Boutique 69

Boutique Shopping Value Offer Location 69